Therapist, Outpatient Services

• Sep 2022 - Present

Licensed Marriage And Family Therapist

• Jun 2022 - Present

Program Therapist

• Oct 2017 - Sep 2022

Provide culturally sensitive support to a diverse patient population, acute hospital setting; conduct therapeutic-psychosocial interviews clarifying trauma history, addiction, and medication patterns and social or interpersonal issues contributing to hospitalizationMentor to new clinicians, audit documentation on adult, adolescent, and pediatric units, provide feedback to Chief Clinical Officer-Director of Assessment and ReferralWork with victims of emotional, physical, and sexual abuse, and families with current or past DCFS involvement, file abuse or potential threat reports with appropriate agenciesProvide individual therapy, family discharge planning sessions, pediatric through adult patients, process compliant notes, update treatment plansUtilizing theoretical framework for CBT and DBT, conduct group therapy with patients hospitalized as a danger to self or others, or as gravely disabledTransitioned from Intern to on staff Program Therapist, October 2017

Campus Operations Manager

• Mar 2020 - Aug 2022

Create and execute effective student engagement strategies supporting academic-career progression and new degree enrolment; recognized in FY21-Q2 and Q3 for top performance in Campus Market Growth, Strategy and Execution; FY20 and FY21 received Leadership Impact Award for exemplifying the mission of University of Phoenix and extraordinary commitment to achieving market-strategic objectivesDevelop and maintain synergies with Workforce Solutions Group to support student and alumni engagement and development of corporate partnership opportunities; provide continuous improvement training to staff engaging B2B outreachResolve escalated issues with effective follow up; as Campus Security Authority-manage onsite security detail, maintain incident-related reporting; as Campus Ethics and Compliance Liaison-manage compliance updates for Southern California campusSelect, mentor, and evaluate staff; establish and monitor employee performance objectives; develop learning center goals, including applicable budget; manage equipment and space utilizationProject Lead, cross functional FUSE team: Crowdsourcing for Innovation, winner of People's Choice Award

Student Resource Supervisor-Sr. Campus Operations Specialist

• May 2010 - Mar 2020

Enrollment Advisor

• Dec 2006 - May 2010