Experience

Willis HR

• United States
• Human Resources Services
• 1 - 100 Employee

• Independent Contractor

  • May 2021 - Present

  As needed, I create and edit job descriptions, employee handbooks, and employee contracts. As needed, I create and edit job descriptions, employee handbooks, and employee contracts.



Maximus

• United States
• Government Administration
• 700 & Above Employee

• Customer Service Representative

  • Sep 2020 - Present

  Responding to inbound queries in a positive and polite manner while also referring irrelevant queries to the appropriate channels. Working independently from home with little outside management or guidance. Responding to inbound queries in a positive and polite manner while also referring irrelevant queries to the appropriate channels. Working independently from home with little outside management or guidance.



Social Ghost Media Management LLC

• Columbia, South Carolina, United States

• Chief Operations Officer

  • Feb 2020 - Jan 2023

  COO of a small social media management start-up company. Our primary focus is helping small businesses enter the social media realm for marketing purposes. COO of a small social media management start-up company. Our primary focus is helping small businesses enter the social media realm for marketing purposes.



Walmart

• United States
• Retail
• 700 & Above Employee

• Production Supervisor

  • Jul 2018 - Sep 2020

• Department Manager

  • Jun 2016 - Jul 2018

• Customer Service Manager

  • Aug 2013 - Jun 2016

  Managed cashiers, customer service associates, greeters, and courtesy associates. Handled cash from registers. Helped solve routine issues and unravel atypical customer concerns.

• Cashier

  • Dec 2010 - Aug 2013

  Handled customer transactions in a timely AMD efficient manner while being friendly and helpful.