Carolyn T.

UX Researcher at Quest2Learn
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Cleveland, US
Languages
  • English Native or bilingual proficiency
  • Chinese Professional working proficiency

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Bio

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Experience

    • E-Learning Providers
    • 1 - 100 Employee
    • UX Researcher
      • Oct 2022 - Present

      Education tech start-up using AR to simulate the lab science classroom. Education tech start-up using AR to simulate the lab science classroom.

    • United States
    • Software Development
    • 1 - 100 Employee
    • UX Design Intern
      • Oct 2022 - Present

      Talent acquisition tech start-up using AI to match qualified job candidates with hiring managers in a streamlined process. Talent acquisition tech start-up using AI to match qualified job candidates with hiring managers in a streamlined process.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • UX Designer
      • Sep 2022 - Present

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Marketing & Communications Intern
      • Jun 2022 - Aug 2022

      - Designed and pushed 3 social media campaigns, increasing reach by 500%+ and engagement by 800%+ during internship- Designed go-to-marketing strategy that aligns impact KPIs with strong storytelling imagery, engaging with stakeholders- Compiled a validated branding and strategy database, aligning branding identity with business goals- Co-wrote a policy memo with actionable recommendations for a longitudinal survey to validate and track long-term socioemotional development impact metrics- Compiled information database of 10 target grants with aligned funding priorities to streamline application process for 5 Echoing Green recipients

    • United States
    • Strategic Management Services
    • 1 - 100 Employee
    • Community Impact Research Fellow
      • Sep 2021 - May 2022

      - Worked with education non-profit "ELiTE Education" to measure and maximize impact through data analysis and storytelling, managing client communication for spring semester- Amplified impact measurement through user research, data plan, storytelling database, and logic model to identify pain points, sharing them with team to inform branding development and impact report- Crafted go-to-marketing strategies for optimal social media engagement with target stakeholders through social media audit and competitive research- Leveraged Airtable automations to code database of 50+ usable research points, key performance indicators, and interviewee stories - Delivered client survey with validated social impact frameworks to assess effect of programs on tech fluency, socioemotional development, and community strength

    • United States
    • Writing and Editing
    • 1 - 100 Employee
    • Interview Editor
      • Sep 2021 - May 2022

      - Interviewed award-winning author Sheila Heti in Spring 2022 issue- Conducted thorough secondary research of Claremont Colleges guest speakers and alumni panels using a centralized database to identify interview opportunities - Peer-reviewed narratives and transcriptions for incoming issue to provide constructive feedback and polish final issue

    • Editor
      • Aug 2020 - May 2022

      - Accepted, held, and rejected weekly poetry, prose, and art submissions- Collaborated with a rotational literary and arts critique team of 4-5 editors to provide constructive feedback and actionable steps for applicants to iterate creative process and redesign submissions - Promoted and evaluated weekly submissions for spring 5C themed writing contest

    • Appel Fellow
      • Apr 2020 - Sep 2020

      - One of twenty-five incoming sophomores selected for the 2021 Appel Fellowship- Presented fellowship board with an original proposal for an extended writing project and received a $5,000 grant - Conducted in-depth academic research and consulted with community mentors throughout process, ultimately submitting a 42-page final product - One of twenty-five incoming sophomores selected for the 2021 Appel Fellowship- Presented fellowship board with an original proposal for an extended writing project and received a $5,000 grant - Conducted in-depth academic research and consulted with community mentors throughout process, ultimately submitting a 42-page final product

Education

  • The Johns Hopkins University
    Bachelor's degree, Cognitive Science
    2022 - 2024
  • Claremont McKenna College
    Bachelor's degree
    2020 - 2022

Community

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