Experience

Chesterfield County Public Library

• United States
• Libraries
• 1 - 100 Employee

• Librarian

  • Nov 2022 - Present

• Librarian

  • Sep 2022 - Nov 2022



Broward County Government

• United States
• Government Administration
• 700 & Above Employee

• Librarian

  • Apr 2022 - Aug 2022

  Organize and facilitate two weekly Story Times by planning movement and counting activities, pulling titles related to the Story Time theme, preparing the Story Time room and toys, and by developing positive relationships with the attending families; Plan and facilitate similar library programs, like “Crafternoon” and computer literacy classes for adult patrons; Utilize SirsiDynix to find and put materials on hold, update patron accounts, and check out materials for patrons; Assist patrons with printing, scanning, copying, faxing, and other computer-related requests; Maintain a thorough working knowledge of Library policies and procedures through continued professional development using PeopleSoft, county-sponsored classes, and other library team members’ knowledge; Independently resolve sensitive and complex inquiries or complaints, and appropriately refer unusual situations and questions to my supervisor Show less



Chesterfield County Public Library

• United States
• Libraries
• 1 - 100 Employee

• Volunteer Librarian

  • Aug 2021 - Mar 2022

  Assisted with patron Genealogy research using FamilySearch by researching, gathering, and comparing historical data; Helped maintain the historical Law and Local History collection by maintaining dehumidifiers, examining materials, and proper collection management; Pulled, pushed, lifted, reached, crouched, and carried for the daily paging (holds) list; Collected and assembled passive programming materials, like Take-&-Make, for children, teens, and adults

• Intern

  • May 2021 - Aug 2021

  Provided patrons with Readers Advisory upon request; Taught patrons how to find information independently; Provided tech services to patrons using library computers and personal devices (including attaching a picture to an email from a smartphone, downloading and navigating OverDrive and Hoopla); Utilized CCPL website, other county databases, and Sierra to answer questions and assist patrons on a daily basis, including calendar events, material availability, and account status; Created a Reader's Advisory for Tails & Tales Summer Learning Program for grades 2-3, including display and flyer; Helped branch prepare for Summer Learning by pulling books for summer reading display, putting up passive programming including scavenger hunt, and underwater theme display; Checked in, stickered, and stamped new library materials; Discarded damaged library materials by changing opac status in Sierra and marking out the front barcode; Answered Curbside Pickup phone and brought materials to the outdoor table; Pulled holds, organized holds alphabetically, and pushed out holds cart; Showed and explained walk-in and how to reserve learning pods to patrons;Informed patrons about library services and programs, like Tails & Tales Summer Learning Program app Beanstack and various StoryWalk(TM); Used Sierra to create and renew library cards for patrons; Handled patron fines by operating cash register; Handled Lost & Found items (including a $140 check found inside returned book) by calling patrons, making a note on patron accounts, documenting items on clipboard, and securing items in safe location; Followed procedures for checking in materials, organizing materials on carts, then shelving materials at their designated locations. Show less



The Yankee Candle Company, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Oct 2016 - Nov 2017

  Used WickNet database for online sales on the cash register; Answered customers’ questions about products, prices, or availability; Followed protocol for answering the phone and receiving faxes from the corporate office; Enjoyed providing one-on-one customer service and collaborating with colleagues on selling strategies, planograms, and marketing information Used WickNet database for online sales on the cash register; Answered customers’ questions about products, prices, or availability; Followed protocol for answering the phone and receiving faxes from the corporate office; Enjoyed providing one-on-one customer service and collaborating with colleagues on selling strategies, planograms, and marketing information



Tuckaway Complete Child Care

• United States
• Retail
• 1 - 100 Employee

• Teacher Assistant

  • Mar 2017 - Sep 2017

  Worked collaboratively with other teachers to ensure curriculum followed Virginia state guidelines on education; Maintained a daily record for each student (gross motor skills, food intake, nap duration, and incident reports) Worked collaboratively with other teachers to ensure curriculum followed Virginia state guidelines on education; Maintained a daily record for each student (gross motor skills, food intake, nap duration, and incident reports)



Technology Integration Group

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Computer Repair Technician

  • Dec 2013 - Aug 2014

  Was a troubleshooter of software and hardware issues for Dell laptops in Henrico County middle and high schools; Salvaged hardware on partially disassembled computers for replacements parts; Used proprietary database Tempest to order parts and document known computer issues; Traveled to client locations (Richmond City schools) to remove and install desktop computers and other hardware Was a troubleshooter of software and hardware issues for Dell laptops in Henrico County middle and high schools; Salvaged hardware on partially disassembled computers for replacements parts; Used proprietary database Tempest to order parts and document known computer issues; Traveled to client locations (Richmond City schools) to remove and install desktop computers and other hardware



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Agent

  • Sep 2013 - Dec 2013



The Yankee Candle Company, Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2012 - Dec 2013