Carolyn Privet-Chesterman

Administrative Associate of Academic Programs at University of Minnesota-Rochester
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
Skills

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Credentials

  • Food Safety Management Certification
    -

Experience

  • University of Minnesota-Rochester
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Administrative Associate of Academic Programs
      • Mar 2018 - Present

    • Administrative Specialist
      • Mar 2016 - Present

  • Pacific Dental Services
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Benefits Coordinator
      • Sep 2014 - Mar 2016

      -Serve as first point of contact for patients, with a goal of establishing a caring and welcoming environment -Communicate effectively with a culturally and economically diverse population -Schedule approximately 50 appointments for patients on a weekly basis -Research the specifics of a patient’s dental benefits, including details like exclusions or clauses that would preclude insurance payments -Evaluate and apply appropriate benefits for treatment and explain the best way to maximize benefits for the patient -Arrange payment plan options and follow-up with customers on failed patient or insurance payments -Ensure the confidentiality of patient dental records and insurance information

  • Target
    • United States
    • Retail
    • 700 & Above Employee
    • Senior Team Lead
      • Jun 2013 - Sep 2014

      -Facilitate the improvement of weekly, monthly, and yearly store-wide metrics-Manage approximately 150 employees during Leader-on-Duty shifts-Mentor, coach and train 10 assigned team members-Assess both promotion candidates and sub-par performers-Interview potential employees-Resolve customer complaint issues in a timely manner, while providing exceptional customer service

    • Team Lead
      • Jun 2012 - May 2013

    • P Fresh Assistant
      • Apr 2010 - Jun 2012

  • Minnesota Historical Society
    • United States
    • Museums, Historical Sites, and Zoos
    • 300 - 400 Employee
    • Sales Associate
      • Jul 2008 - Jan 2010

      -Educate visitors, collect site admission, and sell memberships -Maintain an efficient and tidy store -Educate visitors, collect site admission, and sell memberships -Maintain an efficient and tidy store

  • Saint Mary's University of Minnesota
    • United States
    • Higher Education
    • 500 - 600 Employee
    • Writing Center Internship
      • Jan 2008 - May 2008

    • Executive Offices Assistant
      • Jan 2005 - May 2008

      -Greet all President’s Office visitors in a respectful and professional manner-Organize and collect budget reports and proposals from university trustees for the tri-annual Trustee’s Meeting-Coordinate and organize the Trustee’s Meeting, with the aid of the President’s Assistant-Draft university-wide e-mails and donor-specific letters-Update the President’s electronic calendar

Education

  • Saint Mary's University of Minnesota
    Bachelor of Arts (BA), English literature
    2004 - 2008
  • University of Wisconsin-Eau Claire
    Literature
    2010 - 2010
  • The University of Edinburgh
    Certificate of SUISS Program Completion, English Literature (British and Commonwealth)
    2007 - 2007

Community

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