Carolyn Mendez. MSc, CHC, AP
Bilingual Health & Wellness Coach Lead at IntuneHealth- Claim this Profile
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Bio
Olga Manguno
Carolyn was a crucial on the creation of BBalanced. She coached us to define our mission and all the following steps to create a Wellness Coaching company. We learned a lot from her and the process. Without her we would still be in analysis paralysis. She is a great listener, mentor and coach!
Vanessa Medeiros
I had the pleasure of working with Carolyn on the same team for a while. She is not only a dedicated worker, always priming for excellence in what she does, but she is also a great team player, always willing to help and see the whole team thrive together!
Olga Manguno
Carolyn was a crucial on the creation of BBalanced. She coached us to define our mission and all the following steps to create a Wellness Coaching company. We learned a lot from her and the process. Without her we would still be in analysis paralysis. She is a great listener, mentor and coach!
Vanessa Medeiros
I had the pleasure of working with Carolyn on the same team for a while. She is not only a dedicated worker, always priming for excellence in what she does, but she is also a great team player, always willing to help and see the whole team thrive together!
Olga Manguno
Carolyn was a crucial on the creation of BBalanced. She coached us to define our mission and all the following steps to create a Wellness Coaching company. We learned a lot from her and the process. Without her we would still be in analysis paralysis. She is a great listener, mentor and coach!
Vanessa Medeiros
I had the pleasure of working with Carolyn on the same team for a while. She is not only a dedicated worker, always priming for excellence in what she does, but she is also a great team player, always willing to help and see the whole team thrive together!
Olga Manguno
Carolyn was a crucial on the creation of BBalanced. She coached us to define our mission and all the following steps to create a Wellness Coaching company. We learned a lot from her and the process. Without her we would still be in analysis paralysis. She is a great listener, mentor and coach!
Vanessa Medeiros
I had the pleasure of working with Carolyn on the same team for a while. She is not only a dedicated worker, always priming for excellence in what she does, but she is also a great team player, always willing to help and see the whole team thrive together!
Credentials
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Acupuncturist
National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) -
Board Certified in Biofeedback (BCB)
Biofeedback -
You Can Heal Your Life Certified Coach
Hay House, Inc.
Experience
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IntuneHealth
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United States
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Medical Practices
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1 - 100 Employee
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Bilingual Health & Wellness Coach Lead
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Dec 2022 - Present
Bilingual Health and Wellness Coach Lead of two medical centers • Daily Health coaching assessments and evaluations for individuals seeking to improve their health • Create specific health plans tailored to each individual's health needs • Work hand to hand with PCP's and the patients' medical history to create the best health plan for them. • Health Education classes about how to manage chronic disease management such as: Diabetes, CHF, Obesity and COPD • Developing and conducting Wellness seminars for clients and other employees. • Supporting clients in their recovery or rehabilitation. • Development and execution of health programs for the company • Create monthly coaching reports • Development of educational material for patients and the company • Support the Sales team on a weekly basis providing educational talks to attract new prospects with proven results • Use of technology to follow up with patients and to keep them engage in our clinics Show less
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Certified Health and Wellness Coach
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Jan 2016 - Present
• Lead Bilingual Health Coach for individuals and small businesses • Corporate retreats and seminars to balance body, mind and spirit. • Business development consultant for other health coaches • Creation of business roadmaps and development and execution to help clients develop their own programs with success in 7 weeks •Sell and operate health coaching services face to face and online • Generate leads through one to one meetings, small conferences, large conferences, seminars and social media sectors • Create custom educational health material for individuals, small businesses and public outreach • Organize and execute small business health seminars and retreats to improve, attract and retain healthy employee. • Help clients manage chronic diseases such as: diabetes, HBP, weight management, PTSD, stress disorder, anxiety and depression in group or individual setting. • Apply effective communication skills, such as use of open-ended questions, affirmations, reflective listening and summarizing, to help a client increase motivation and ownership to making a change • Help clients develop achievable and measurable goals to monitor success and motivate ongoing behavioral change • Help clients develop and exploit their strengths to support successful behavioral changes Show less
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DarioHealth Corp.
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Bilingual Health Coach
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Mar 2021 - May 2022
Full time health coaching to members with chronic diseases such as diabetes, obesity, and high blood pressure, mental health issues and mindfullnes to help them improve and manage their conditions • Deliver one on one coaching using motivational interviewing to help improve members with weight, nutrition, physical activity, stress, tobacco cessation, sleep, work/life balance and general health • Assist clients in creating healthy goals for their personal health & wellness programs • Deliver effective telephonic/chat coaching in a manner that promotes behavior change • Efficacy coaching, attaining KPI's and member engagements as well as offering quality coaching all at once • Collaborate with other team members to bridge the gap of a start up, product development and assisted translating the product team information ins Spanish • Spanish consultant for the marketing/product/development teams • Helped create a wellness program for the company employees • Provided health and wellness education talks to team and interdepartmental employees. • Led focus groups to analyze effectiveness of health and wellness initiative • Collaborated with direct manager to create action plan to improve employee health. • Held company weekly wellness groups by implementing mindfulness techniques • Customer support for inbound calls and member services • Excellent at Sales and Engagement Show less
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Vida Health
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United States
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Wellness and Fitness Services
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200 - 300 Employee
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Bilingual Health Guide
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Apr 2020 - Mar 2021
• My team supported the launch of Vida Health becoming the first chronic disease management platform to fully support spanish-speaking Population in 2020 • Responsible for managing English and Spanish outbound and inbound calls for potential member enrollments • Mentoring team mates to improve overall team performance by teaching scripts, organization, best practices, and objection handling. • Responsible for meeting weekly KPIs consisting of enrollment performance, quality assurance, and team communication. • Use Motivational Interviewing to recommend health coaching programs and coaches to members via approximately 8-12 outbound and inbound calls per hour • Stay in contact with clients through electronic messaging, content distribution, and goal setting • Remove any technological barriers so that members can successfully log in to the mobile or web app • Assist the IT department for specific BETA testing of products • Proficient in Zendesk, Genesis, Slack and Google Suites • Remain flexible to updates to products and services offered to members Show less
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Heal Your Life Transformational Workshop
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India
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Education Administration Programs
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1 - 100 Employee
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Heal your Life Transformational Coach
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May 2013 - May 2017
Transformational workshops using the power of affirmations. Transformational workshops using the power of affirmations.
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Florida Blue
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United States
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Insurance
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700 & Above Employee
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Diabetes Educator
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Apr 2014 - May 2015
• Subject Matter Expert for health programs targeting people with diabetes to achieve behavior change goals which lead to better clinical outcomes and improved health status. • Planned, directed, and provided individualized self-management education, training and support to patients and families in a culturally-competent manner across the lifespan. • Served as a resource to staff and community as a diabetes care and education specialist. • Lead health educational workshops for 50+ people in a corporate setting • Applied current principles of teaching and learning and/or behavior change to facilitate self-management skills. • Served as a role model, resource, and mentor to other team members. • Participated in quality improvement activities to support process improvement and clinic/facility/system goals. • Communicated information to patients and healthcare team in a timely manner. Show less
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University of Miami, Miller School of Medicine
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United States
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Higher Education
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700 & Above Employee
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Senior Clinical Researcher II
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May 2008 - Mar 2009
• Conducted Pre-study, initiation, interim and closeout visits. • Acquired data on clinical and therapeutic knowledge related to studies. • Responsible of reviewing consent forms, and Hippa forms • Conducted intakes, assessments and documenting procedures • Conducted Pre-study, initiation, interim and closeout visits. • Acquired data on clinical and therapeutic knowledge related to studies. • Responsible of reviewing consent forms, and Hippa forms • Conducted intakes, assessments and documenting procedures
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CMT wellness
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United States
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Medical Practices
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Certified Quantum biofeedback practitioner
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Oct 2007 - Mar 2009
Quantum biofeedback practitioner, energy medicine, holistic practice Quantum biofeedback practitioner, energy medicine, holistic practice
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The university of Florida McKnight Brain Institute
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United States
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Higher Education
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1 - 100 Employee
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Research Coordinator
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Oct 2003 - Oct 2007
Undergrad Researcher - won 1st women minority grant of my class 2004-2005 Undergrad Researcher - won 1st women minority grant of my class 2004-2005
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Education
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2005 - 2007
University of Florida
Bachelor's degree in sciences -
2010 - 2013
Acupuncture and Massage College
Masters in Oriental Medicine-Acupuncture Physician -
2003 - 2005
Santa Fe College
Associate of Arts and Sciences - AAS -
2007 - 2008
Quantum University
Quantum Biofeedback Certification -
1999 - 2002
Universidad Central de Venezuela
Bachelor of Science - BS -
2003 - 2007
University of Florida
Microbiology
Community
