Experience

Foodstuffs North Island Limited

• New Zealand
• Retail
• 400 - 500 Employee

• Category Assistant

  • Nov 2021 - Present



New World Birkenhead

• North Shore, Auckland

• Inventory Controller

  • Mar 2017 - Nov 2021

  Create Cycle Counting plan for all departments of the store in SAP system Co-ordinate cycle counting Manage and rectify inventory discrepancies Identify and rectify out of stock Work with Storeroom Manager to ensure storeroom organisation, processes and training results in stock stored in categories to support SAP Cycle Counting. This results in better storeroom efficiciency, more accurate stock counts and more directed inventory spend. Reporting on Out of Stocks, Inventory Movements (Consumption and scrapping) Using data extraction, identify excess and slow moving inventory to ensure inventory spend is optimised. Use combination of Excel and VBA to automate reporting and data extraction.



New World Milford

• North Shore, Auckland

• Buyers Assistant

  • Apr 2016 - Mar 2017

  Administrative tasks - processing invoices, invoice reconciliation. Managing stock outs. Managing General Merchandise and Smallgoods categories SAP champion for the store Administrative tasks - processing invoices, invoice reconciliation. Managing stock outs. Managing General Merchandise and Smallgoods categories SAP champion for the store



ASSA ABLOY New Zealand

• Albany, North Shore, Auckland

• Customer Services Representative

  • Mar 2015 - Apr 2016

  Incoming phone calls, Technical enquiries from customers and end users on window and door hardware. Entering customer orders Clearing errors from EDI and Internet orders Liaising with manufacturing and warehouse re production and dispatch of custom orders (primarily assemblies and powder coated product) Processing credits Incoming phone calls, Technical enquiries from customers and end users on window and door hardware. Entering customer orders Clearing errors from EDI and Internet orders Liaising with manufacturing and warehouse re production and dispatch of custom orders (primarily assemblies and powder coated product) Processing credits



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Marketing Operations

  • Mar 2014 - Mar 2015

  • Ensuring consistency and accuracy of Bills of Material for Medium Voltage Jointing & Termination kits • Collecting supply chain and pricing information for new products to be entered into system • Co-ordinating components and trials for Transition Joint (PILC to XLPE cable) • Co-ordinating components for large orders of kits for Medium Voltage Jointing and Termination (liaising with overseas suppliers and Head Office in Australia) • Investigating item backorders • Working with customers to determine forecasts and liaising with internal Demand Planning to ensure alignment with Ordering.



Wattie's (Kraft Heinz)

• New Zealand
• Food and Beverage Services
• 300 - 400 Employee

• Merchandiser

  • Feb 2013 - May 2014



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Business Analyst

  • Feb 2011 - Jun 2012

  •Data Extraction from system using SQL for DB2•Manipulating, validating, formatting and automating data using Visual Basic (with Excel 2007)

• Inventory Control

  • May 2009 - Feb 2011

  Schedule and prioritise production with multiple 3M Outsourced VendorsManage materials and components to ensure continuous supplyManage transfer of materials from various warehousesCo-ordinate finished goods back into inventoryManage disposition of damaged goodsReconciliation of book to book stock reconciliation with Third Party Logistics provider



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Embedded Employee with 3PL

  • Jul 2007 - Jul 2008

  Liaison between new third party logistics operation and 3MIdentifying and documenting procedures and training appropriate personnelInvestigating and arranging disposition of “non conforming” inventoryProblem solving for situations that arise with transition to 3M’s and Third Party warehouseManagement disposition of ‘non-conforming’ product (product that cannot be booked into stock due to some indiscrepancy)

• Customer Services Specialist

  • Sep 2005 - Jul 2007

  BPCS “Poweruser” – first point of contact for CS department for operational issuesTrain new CS staffWrite and maintain CS User ManualTest changes/enhancements to computer system relevant to CS functionLead Asia-Pacific Team prioritizing change requests made to US-Based International ITMarketing support – create New Product Introduction requests, update price pages, raise order requests for non-standard product from overseas subsidiariesWrite AS-400 queries

• Pricing Coordinator

  • Sep 2005 - Jul 2007

  Manage all company system pricing – standard and promotionalCo-ordinate and execute twice yearly company-wide price changeAnalyse price “leakage” and rectifyAdminister company “New Product Introduction (NPI)” process and databaseTrain new marketers on NPI process

• Project Team – New Computer System Installation

  • Aug 2003 - Dec 2005

  Solely responsible for transferring company pricing data from old system to newPart of team responsible for transferring customer service and cross functional tasks from old system to newResearch all existing processes and prepare plans to transfer to new systemWrite, execute and report on test plansPost-implementation – trouble shooter for CS Dept functions and Automatic pricing



Wattie's (Kraft Heinz)

• New Zealand
• Food and Beverage Services
• 300 - 400 Employee

• Merchandiser

  • Nov 2002 - Aug 2003



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Senior Customer Service Representative

  • Feb 2000 - Nov 2002

  Keying customer ordersHandling customer telephone enquiries regarding distribution and productsProcessing creditsSending sample product and literature (including logging information in marketing database and making follow up telephone calls)Preparing and supplying quotesForecasting sales for stocking purposesMaintaining on-line price pages

• Marketing Co-ordinator

  • Jul 1998 - Feb 2000

  Reconciling monthly advertising and promotion accountMaintaining on-line price pagesMarketing database administrationProduct sample and literature requestsProduct costingsSales supportPromotion co-ordinationAccount responsibility for small industry sector (picture framers)Stock forecasting and rationalization

• Customer Service Representative

  • Aug 1995 - Jul 1998

  Keying customer ordersHandling customer telephone enquiries regarding distribution and productsProcessing creditsSending sample product and literature (including logging information in marketing database and making follow up telephone calls)