Carolyn L.
Operations Manager at Think- Claim this Profile
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Topline Score
Bio
Stacy J. Williams, Ph.D.
I was an assistant editor to Carolyn at Publications, International Ltd. She knew the ins and outs of the editing and production process, and was often thinking several steps ahead in order to anticipate and avoid conflicts. Carolyn is organized and focused, so she efficiently moves through projects. These qualities also make her a pleasure to work with and an excellent teacher.
Robert Smelser
Carolyn is a capable and professional editor. Her work at HighPoint Global has been exemplary, and she always works hard to meet tight deadlines while maintaining great quality. Beyond her professional qualities, Carolyn is a kind and friendly person, and it's been a joy having her as a colleague.
Stacy J. Williams, Ph.D.
I was an assistant editor to Carolyn at Publications, International Ltd. She knew the ins and outs of the editing and production process, and was often thinking several steps ahead in order to anticipate and avoid conflicts. Carolyn is organized and focused, so she efficiently moves through projects. These qualities also make her a pleasure to work with and an excellent teacher.
Robert Smelser
Carolyn is a capable and professional editor. Her work at HighPoint Global has been exemplary, and she always works hard to meet tight deadlines while maintaining great quality. Beyond her professional qualities, Carolyn is a kind and friendly person, and it's been a joy having her as a colleague.
Stacy J. Williams, Ph.D.
I was an assistant editor to Carolyn at Publications, International Ltd. She knew the ins and outs of the editing and production process, and was often thinking several steps ahead in order to anticipate and avoid conflicts. Carolyn is organized and focused, so she efficiently moves through projects. These qualities also make her a pleasure to work with and an excellent teacher.
Robert Smelser
Carolyn is a capable and professional editor. Her work at HighPoint Global has been exemplary, and she always works hard to meet tight deadlines while maintaining great quality. Beyond her professional qualities, Carolyn is a kind and friendly person, and it's been a joy having her as a colleague.
Stacy J. Williams, Ph.D.
I was an assistant editor to Carolyn at Publications, International Ltd. She knew the ins and outs of the editing and production process, and was often thinking several steps ahead in order to anticipate and avoid conflicts. Carolyn is organized and focused, so she efficiently moves through projects. These qualities also make her a pleasure to work with and an excellent teacher.
Robert Smelser
Carolyn is a capable and professional editor. Her work at HighPoint Global has been exemplary, and she always works hard to meet tight deadlines while maintaining great quality. Beyond her professional qualities, Carolyn is a kind and friendly person, and it's been a joy having her as a colleague.
Credentials
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Lean Six Sigma Green Belt Certification
DuraBante, LLCDec, 2020- Nov, 2024 -
Adobe Captivate
-Feb, 2016- Nov, 2024 -
Microsoft Office 365 PowerPoint Essentials
-Apr, 2015- Nov, 2024
Experience
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Think Consulting
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United States
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Business Consulting and Services
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1 - 100 Employee
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Operations Manager
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May 2023 - Present
Focused on operations management consulting for state and federal public customers. Focused on operations management consulting for state and federal public customers.
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HighPoint Digital
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United States
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Business Consulting and Services
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100 - 200 Employee
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Operations Manager
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Jun 2018 - May 2023
• Streamlined daily operations and managed a team of 10 content writers, instructional designers, project managers, and knowledge resource specialists • Collaborated with the Centers for Medicare & Medicaid Services to support day-to-day business functions• Fostered an environment that encourages innovative ideas from team members aligned with system-wide goals and priorities
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Senior Editor
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Feb 2017 - Jun 2018
• Edited multi-department product deliverables—including training materials, scripts, RFPs, job aids, and reference materials—for accuracy, format, grammar, consistent style and voice, readability, and organization within the required deadlines• Performed back-up manager duties for a team of 8 editors
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Editor
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Jan 2014 - Feb 2017
• Created, maintained, and updated the company style guide while working with our client to establish company-wide standards of style that conformed to federally established plain-language guidelines• Partnered with other departments and internal and external teams to address global questions and resolve intricate issues related to editing
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Publications International
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United States
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Book and Periodical Publishing
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100 - 200 Employee
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Editor
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Sep 2004 - Jan 2014
• Planned and edited nationally-distributed cooking magazines, cookbooks, and other custom publications while participating in photo shoots, recipe development and testing, and market research • Managed client relations with international consumer brands • Planned and edited nationally-distributed cooking magazines, cookbooks, and other custom publications while participating in photo shoots, recipe development and testing, and market research • Managed client relations with international consumer brands
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Claims Examiner
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Jul 2002 - Aug 2003
• Administered medical claims for a company with more than 1000 employees • Answered medical claims inquiries and provided benefit information to employees and medical professionals • Administered medical claims for a company with more than 1000 employees • Answered medical claims inquiries and provided benefit information to employees and medical professionals
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Marketing Analyst
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Jun 1998 - Jul 2002
• Produced and edited more than 30 editions of travel advertisements • Generated data analysis, research, and support for marketing management team • Produced and edited more than 30 editions of travel advertisements • Generated data analysis, research, and support for marketing management team
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Education
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1994 - 1998
Western Michigan University
Bachelor of Arts (B.A.), Journalism -
2003 - 2004
The Cooking and Hospitality Institute of Chicago, Chicago, IL
Associate of Applied Science, Le Cordon Bleu Culinary Arts
Community
