Experience

Telos Alliance

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Support Specialist and Quality Assurance Specialist

  • Dec 2020 - Present



SCBN

• mopac and 183

• Patient Advocate

  • May 2010 - May 2011

  1) Patient Advocate helping people all over the nation acquire prescription medications from government sponsored programs for those without insurance. 2) After one month with the company I showed highest conversion rate for qualifying patients that meet federally required criteria to be enrolled in various progeams. 3) As top performer in advocacy to patients, converted over 70% weekly or of an average of 200. 4) Handled personal, financial and medical information as per HIPPA regulations. 5) Assisted in customer service with patients and also processing patient's paperwork. Show less



U.S. Army

• Fort Carson, Colorado

• 45 Bravo (Small Arms Artillery/Special Weapons Repair) 4th Infantry Division

  • Oct 2006 - Dec 2007

  1) Soldier of the month 3 times for superior work ethic and knowledge of my position. 2) In charge of sensitive items valued in the hundreds of millions of which I accounted for zero losses. 3) Liaison and prepared reports for battalion command. 4) Commander's driver, 1st SGT's confidant in operations which are highly prized and respected positions. 5) Top Secret Clarence. 6) Top 5% of my graduating class. 7) Combat Life Saver for emergency trauma medical aid. Show less



Ruby Tuesdays

• Mentor, Ohio

• Server and expo

  • Apr 2006 - Oct 2006

  1) Provided excellent patron experiences through phenomenal customer service, evidenced by a high number of regular patrons requesting to sit in my section. 2) Mentoring and training new servers as well as accounting for all wait staff, sales and receipts at least three shifts weekly. 3) Consistently exceeded sales goals by effectively managing sections and multi-tasking. 4) Expedite making sure food was prepared to standard and presented in a timely fashion. 3) Consistently exceeded sales goals by effectively managing sections Show less



Mold Masters

• Mentor, Ohio

• Production

  • Feb 2006 - May 2006

  1) Designing, building, dressing, produce and assemble any airfoil related tooling. 2) Including single-squirts, vanes, shrouds, segmented-vanes, turbine or cores, whether plastic, wax, soluble or ceramic. 3) As well as medical and surgical related products. 1) Designing, building, dressing, produce and assemble any airfoil related tooling. 2) Including single-squirts, vanes, shrouds, segmented-vanes, turbine or cores, whether plastic, wax, soluble or ceramic. 3) As well as medical and surgical related products.



Lesson Electric

• Willoughby, Ohio

• In-Bound Sales Representative/ Customer Service

  • Sep 2005 - Feb 2006

  1) In bound sales representative, taking customer service calls, up selling current and new customers. 2) Sold product from any two of the companies we were partnered with on a national level. 3) I created presentations regarding new products, services and customer relation schematics. 4) Also helping with data processing of inbound orders. 5) On occasion I would help with the shipping department doing packaging and billing. 1) In bound sales representative, taking customer service calls, up selling current and new customers. 2) Sold product from any two of the companies we were partnered with on a national level. 3) I created presentations regarding new products, services and customer relation schematics. 4) Also helping with data processing of inbound orders. 5) On occasion I would help with the shipping department doing packaging and billing.



McDonald's Corporation

• Mentor on the Lake, Ohio

• Shift Supervisor

  • Aug 2002 - Sep 2005

  1) In a period of one year, I worked my way from an entry level position to a crew trainer position and shortly after as shift supervisor. 2) Built such a high level of trust and professionalism to open and close the store as a minor including close out of all cash drawers and balanced books nightly. 3) Managed upwards of 7 people leveraging my understandings of the business to effectively provide fantastic service. 1) In a period of one year, I worked my way from an entry level position to a crew trainer position and shortly after as shift supervisor. 2) Built such a high level of trust and professionalism to open and close the store as a minor including close out of all cash drawers and balanced books nightly. 3) Managed upwards of 7 people leveraging my understandings of the business to effectively provide fantastic service.