Experience

BTCO Inc.

• United States
• Information Services
• 1 - 100 Employee

• Document Specialist

  • Jun 2016 - Present

  Varies depending on what project, I can be re-searching and keying in information or I could also be prepping getting documents ready to be scanned, Varies depending on what project, I can be re-searching and keying in information or I could also be prepping getting documents ready to be scanned,



H&R Block

• Information Technology & Services
• 1 - 100 Employee

• Receptionist

  • Nov 2015 - Apr 2016

  · Welcomes clients · Answer phone calls · Schedules appointments · Confirms clients appointments · Collect clients payment · Prepares clients welcoming packets · Welcomes clients · Answer phone calls · Schedules appointments · Confirms clients appointments · Collect clients payment · Prepares clients welcoming packets



Kelly Services

• Mexico
• 200 - 300 Employee

• Tech Support (Seasonal)

  • Oct 2014 - Dec 2014

  · Trained for position · Listened in on calls · Assisted with issues · Trained for position · Listened in on calls · Assisted with issues



Newman University

• United States
• Higher Education
• 200 - 300 Employee

• Information technology Help Desk Attendant

  • Jan 2010 - May 2012

  • Assisted students and faculty with various technology issues • Visited classrooms and offices on campus to address technology issues • Kept detailed documentation of all technology help requests • Verified functionality of smart-rooms each day • Performed follow up phone calls to ensure all issues were resolved • Assisted students and faculty with various technology issues • Visited classrooms and offices on campus to address technology issues • Kept detailed documentation of all technology help requests • Verified functionality of smart-rooms each day • Performed follow up phone calls to ensure all issues were resolved