Carolyn Dyson
Chief Operating Officer at Fresh State Ltd.- Claim this Profile
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Bio
Experience
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Fresh State Ltd.
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Australia
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Wholesale
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1 - 100 Employee
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Chief Operating Officer
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Mar 2019 - Present
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Bapcor Limited
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Australia
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Motor Vehicle Manufacturing
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300 - 400 Employee
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Group Credit Manager
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Oct 2017 - Feb 2019
Melbourne, Australia Managed a team of 21 covering receivables ledger of $100M+ Measured departments performance on 60+ debt, reviewing on a monthly basis Compiled varied and complex debtor reports on a monthly basis for debtor meetings with key stakeholders of the business Researched and evaluated creditworthiness on top 20 high risk accounts, reported back to the business of recommendations and lodging PPSR Managed the continuous improvement of payment allocations in order for fast but accurate… Show more Managed a team of 21 covering receivables ledger of $100M+ Measured departments performance on 60+ debt, reviewing on a monthly basis Compiled varied and complex debtor reports on a monthly basis for debtor meetings with key stakeholders of the business Researched and evaluated creditworthiness on top 20 high risk accounts, reported back to the business of recommendations and lodging PPSR Managed the continuous improvement of payment allocations in order for fast but accurate turnaround Co-ordinated close off of EOM periods Completed performance reviews Standardised Accounts Receivable manuals to assist with new hires Maintained and recommended changes in the Corporate Credit Policy to Senior Management
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Accounts Receivable/Payable Manager (Automotive Brands Pty Ltd)
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Oct 2013 - Sep 2017
Melbourne, Australia Responsible for Accounts Payable and Receivable for ABG Group, which includes the Autobarn franchise, Opposite Lock, ABS, Midas Service Division and corporate stores with 8 direct reports. Discussed, negotiated payment arrangements with franchisees resulting in a high level of customer satisfaction and recurring business Held monthly debtor meetings with General Managers of each business Ensured suppliers were paid within terms in order to receive settlement discounts and… Show more Responsible for Accounts Payable and Receivable for ABG Group, which includes the Autobarn franchise, Opposite Lock, ABS, Midas Service Division and corporate stores with 8 direct reports. Discussed, negotiated payment arrangements with franchisees resulting in a high level of customer satisfaction and recurring business Held monthly debtor meetings with General Managers of each business Ensured suppliers were paid within terms in order to receive settlement discounts and rebates Managed monthly supplier reconciliations Processed the weekly foreign currency payments for each business, making payments to the bank for monthly hedging
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PMP Limited
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Australia
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Printing Services
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200 - 300 Employee
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Credit Manager
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Mar 2008 - Jul 2013
Melbourne, Australia Managed a team of 6 people covering a monthly receivables ledger of $80M across Australia. Managed escalations from the sales department with regards to credit stops Worked with monthly ageing and DSO targets Liaised with administrators/liquidators to ensure claims processed Enforced legal action for overdue clients, including statutory demands and bankruptcy
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Senior Credit Controller
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Aug 2005 - Feb 2008
Australia Managed a retail ledger of $20M+ Liaised with sales and invoicing department to resolve client queries Focused on aged unallocated cash items Carried out full and detailed reconciliations Monitored and negotiated payment plans
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Verizon Business
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United States
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IT Services and IT Consulting
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700 & Above Employee
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EMEA Credit Manager
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Jan 2003 - Jul 2005
Reading, United Kingdom Managed a team of 32 people covering a receivables ledger of 120M+ for retail and global accounts across EMEA Responsible for the relationship of 2 outsourcing agents to ensure contracts and service level agreements were in place Reduced bad debt and credit note reserve from 4% to 1% Managed a project team to reduce the number of outstanding customer queries from 10,000 to zero in 5 months for UK & Netherlands Conducted monthly 1:1's with individual team members
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Credit Manager
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Nov 1988 - Dec 2002
Reading, United Kingdom Managed a team of 9 with a retail ledger of 50M+ for trade, channel resellers, foreign services and spares Assessed new and existing customer credit lines and authorised limits up to 1M Compiled detailed monthly report for Finance Director and business managers to highlight actual and potential risk situations Managed a cash collections team of 3 in UK&I to ensure strict time deadlines were met for end of month results Investigated new business customer to establish creditworthines… Show more Managed a team of 9 with a retail ledger of 50M+ for trade, channel resellers, foreign services and spares Assessed new and existing customer credit lines and authorised limits up to 1M Compiled detailed monthly report for Finance Director and business managers to highlight actual and potential risk situations Managed a cash collections team of 3 in UK&I to ensure strict time deadlines were met for end of month results Investigated new business customer to establish creditworthines and recruited and trained staff to ensure smooth intergration into the team and awareness of new technology and procedures Show less
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Education
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MCICM & MAICM