Carolyn Duerson

Communications Specialist at Cosmopolitan Medical Communications
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Contact Information
us****@****om
(386) 825-5501
Location
Buckeye, Arizona, United States, US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Communications Specialist
      • Oct 2022 - Present

      Answering calls and paging for doctors offices, hospitals and skilled nursing facilities Answering calls and paging for doctors offices, hospitals and skilled nursing facilities

    • United States
    • Internet Publishing
    • 100 - 200 Employee
    • Remote Sales And Service Agent
      • Feb 2021 - Feb 2022

      • Storage unit rentals and other services • Prorating monthly payments • Updating customer information • Provide customer with gate codes • Kiosk customer assistance • Internet Software (MS Internet Explorer); Word Processing Software (Word); Electronic Mail Software (Outlook); and Microsoft • Placing incident call and finding solutions • Collecting monthly payments • Storage unit rentals and other services • Prorating monthly payments • Updating customer information • Provide customer with gate codes • Kiosk customer assistance • Internet Software (MS Internet Explorer); Word Processing Software (Word); Electronic Mail Software (Outlook); and Microsoft • Placing incident call and finding solutions • Collecting monthly payments

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Medical Communications
      • Mar 2019 - Feb 2022

      • Paging on call doctor for afterhours patient emergencies, hospitals, other doctors, nurses, etc • Imputing patient information • Using next gen EMR system Following HIPAA compliance • Using medical terms • Paging on call doctor for afterhours patient emergencies, hospitals, other doctors, nurses, etc • Imputing patient information • Using next gen EMR system Following HIPAA compliance • Using medical terms

    • United States
    • Environmental Services
    • 700 & Above Employee
    • Setup Agent
      • Nov 2016 - Oct 2017

      • Modified and setup new accounts for commercial businesses • Verified accounts and Service Agreements before submitting for dispatch • Dispatched delivery and service dates for pickup • Modified and setup new accounts for commercial businesses • Verified accounts and Service Agreements before submitting for dispatch • Dispatched delivery and service dates for pickup

    • United States
    • Financial Services
    • 700 & Above Employee
    • Account Manager
      • Nov 2013 - Mar 2015

      ● Collecting past due and over the limit payments. ● Scheduling future payments for customers ● Helping card members avoid closing accounts ● Working to help card members in financial hardships ● Verification of customer information ● Data Entry ● Collecting past due and over the limit payments. ● Scheduling future payments for customers ● Helping card members avoid closing accounts ● Working to help card members in financial hardships ● Verification of customer information ● Data Entry

Education

  • University of Phoenix
    Bachelor of Science in Business with a Small Business Management and Entrepreneurship Certificate, Business Management
    2023 - 2025
  • University of Phoenix
    Associate's of Arts, Business Fundamentals
    2021 - 2022

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