Carolyn Duerson
Communications Specialist at Cosmopolitan Medical Communications- Claim this Profile
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Bio
Experience
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Cosmopolitan Medical Communications
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United States
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Telecommunications
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1 - 100 Employee
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Communications Specialist
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Oct 2022 - Present
Answering calls and paging for doctors offices, hospitals and skilled nursing facilities Answering calls and paging for doctors offices, hospitals and skilled nursing facilities
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OpenTech Alliance
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United States
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Internet Publishing
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100 - 200 Employee
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Remote Sales And Service Agent
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Feb 2021 - Feb 2022
• Storage unit rentals and other services • Prorating monthly payments • Updating customer information • Provide customer with gate codes • Kiosk customer assistance • Internet Software (MS Internet Explorer); Word Processing Software (Word); Electronic Mail Software (Outlook); and Microsoft • Placing incident call and finding solutions • Collecting monthly payments • Storage unit rentals and other services • Prorating monthly payments • Updating customer information • Provide customer with gate codes • Kiosk customer assistance • Internet Software (MS Internet Explorer); Word Processing Software (Word); Electronic Mail Software (Outlook); and Microsoft • Placing incident call and finding solutions • Collecting monthly payments
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Cosmopolitan Medical Communications
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United States
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Telecommunications
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1 - 100 Employee
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Medical Communications
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Mar 2019 - Feb 2022
• Paging on call doctor for afterhours patient emergencies, hospitals, other doctors, nurses, etc • Imputing patient information • Using next gen EMR system Following HIPAA compliance • Using medical terms • Paging on call doctor for afterhours patient emergencies, hospitals, other doctors, nurses, etc • Imputing patient information • Using next gen EMR system Following HIPAA compliance • Using medical terms
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WM
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United States
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Environmental Services
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700 & Above Employee
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Setup Agent
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Nov 2016 - Oct 2017
• Modified and setup new accounts for commercial businesses • Verified accounts and Service Agreements before submitting for dispatch • Dispatched delivery and service dates for pickup • Modified and setup new accounts for commercial businesses • Verified accounts and Service Agreements before submitting for dispatch • Dispatched delivery and service dates for pickup
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Discover Financial Services
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United States
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Financial Services
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700 & Above Employee
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Account Manager
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Nov 2013 - Mar 2015
● Collecting past due and over the limit payments. ● Scheduling future payments for customers ● Helping card members avoid closing accounts ● Working to help card members in financial hardships ● Verification of customer information ● Data Entry ● Collecting past due and over the limit payments. ● Scheduling future payments for customers ● Helping card members avoid closing accounts ● Working to help card members in financial hardships ● Verification of customer information ● Data Entry
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Education
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University of Phoenix
Bachelor of Science in Business with a Small Business Management and Entrepreneurship Certificate, Business Management -
University of Phoenix
Associate's of Arts, Business Fundamentals