Carolyn Curran

Customer Support Specialist at AffiniPay
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Experience

    • United States
    • Financial Services
    • 200 - 300 Employee
    • Customer Support Specialist
      • Jun 2023 - Present

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Bar Manager
      • Oct 2016 - Nov 2022

      Managed and trained incoming bartenders by creating training materials and developing training standards Analyzed bar’s weekly sales and usage data to develop cocktail menu to increase revenue and improve bar’s efficiency Built relationships with customers to increase retention and resolve issues through policy changes including adjusting steps of service and implementing new software Developed relationships with 13 beer, wine and liquor vendors by scheduling weekly deliveries and tastings for new products based on bar’s sales trends Worked cross functionally with catering department to strategize and advise on needs for select events and created tracking system to monitor and document amount of alcohol needed per person to optimize our costs Show less

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Americorps VISTA Community Programs Coordinator
      • Apr 2016 - Apr 2017

      Onboarded and supported vendors and regional partners in statewide expansion of Choose Healthier application Assisted in development of Choose Healthier 2.0 by testing application and sourcing beta test subjects Presented to 10-20 interns per semester for orientation and informational sessions and managed select interns through the semester Assisted in development of Build Healthier resources by hosting webinars and researching community trends Onboarded and supported vendors and regional partners in statewide expansion of Choose Healthier application Assisted in development of Choose Healthier 2.0 by testing application and sourcing beta test subjects Presented to 10-20 interns per semester for orientation and informational sessions and managed select interns through the semester Assisted in development of Build Healthier resources by hosting webinars and researching community trends

    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Manager on Duty and Locker Room Lead
      • Oct 2012 - Mar 2016

      Managed and supported 10 employees in six different departments Acted as point person for prospective members by answering questions and providing them with tours Ensured member satisfaction by developing relationships with members Managed and supported 10 employees in six different departments Acted as point person for prospective members by answering questions and providing them with tours Ensured member satisfaction by developing relationships with members

    • United States
    • Public Policy Offices
    • 1 - 100 Employee
    • Practicum Student
      • Sep 2015 - Dec 2015

      Analyzed health factor and outcome data Wrote report on influence of the county-level programs in Public Health on health data Collaborated with teams and individuals Gathered and compiled local community resource database Analyzed health factor and outcome data Wrote report on influence of the county-level programs in Public Health on health data Collaborated with teams and individuals Gathered and compiled local community resource database

Education

  • University of Oregon
    Bachelor of Science (BS), Human Physiology
    2011 - 2015

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