Carolyn Coppetti
Customer Care Partner at Craneware- Claim this Profile
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Bio
Vijay Nath
Carolyn expertly led the pricing efforts of our $1B+ annually Federal acquisition operations. Carolyn routinely exhibits valuable expertise, confidence, attention to detail and a true problem solving approach to challenging and complicated projects. On top of these impressive skills, Carolyn is a bonafide team player, focused on providing value to clients, and exceeding goals.
Nicole Carr
Carolyn is a hard worker who is willing to go above and beyond her job duties to get things done. She is very collaborative and innovative, and takes time to improve processes along the way. I appreciate all of her expertise and willingness to help fill any gaps. She is a team player and someone who I would always choose to have on my team!
Vijay Nath
Carolyn expertly led the pricing efforts of our $1B+ annually Federal acquisition operations. Carolyn routinely exhibits valuable expertise, confidence, attention to detail and a true problem solving approach to challenging and complicated projects. On top of these impressive skills, Carolyn is a bonafide team player, focused on providing value to clients, and exceeding goals.
Nicole Carr
Carolyn is a hard worker who is willing to go above and beyond her job duties to get things done. She is very collaborative and innovative, and takes time to improve processes along the way. I appreciate all of her expertise and willingness to help fill any gaps. She is a team player and someone who I would always choose to have on my team!
Vijay Nath
Carolyn expertly led the pricing efforts of our $1B+ annually Federal acquisition operations. Carolyn routinely exhibits valuable expertise, confidence, attention to detail and a true problem solving approach to challenging and complicated projects. On top of these impressive skills, Carolyn is a bonafide team player, focused on providing value to clients, and exceeding goals.
Nicole Carr
Carolyn is a hard worker who is willing to go above and beyond her job duties to get things done. She is very collaborative and innovative, and takes time to improve processes along the way. I appreciate all of her expertise and willingness to help fill any gaps. She is a team player and someone who I would always choose to have on my team!
Vijay Nath
Carolyn expertly led the pricing efforts of our $1B+ annually Federal acquisition operations. Carolyn routinely exhibits valuable expertise, confidence, attention to detail and a true problem solving approach to challenging and complicated projects. On top of these impressive skills, Carolyn is a bonafide team player, focused on providing value to clients, and exceeding goals.
Nicole Carr
Carolyn is a hard worker who is willing to go above and beyond her job duties to get things done. She is very collaborative and innovative, and takes time to improve processes along the way. I appreciate all of her expertise and willingness to help fill any gaps. She is a team player and someone who I would always choose to have on my team!
Credentials
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Real Estate Licenses
State of PennsylvaniaNov, 2021- Nov, 2024
Experience
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Craneware
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United States
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Hospitals and Health Care
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200 - 300 Employee
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Customer Care Partner
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May 2022 - Present
Drive initiatives that contribute to customer success and positive outcomes. Ensure customers gain optimized value with the Craneware solutions. Drive initiatives that contribute to customer success and positive outcomes. Ensure customers gain optimized value with the Craneware solutions.
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Cerner Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Lead Federal Pursuits Manager
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Apr 2019 - Aug 2021
In this role my sales, leadership and prioritization skills allowed me to interact with various departments to provide accurate estimates for VA federal quotes in a timely manner. All while building consultative relationships with internal and external clients to facilitate the organization and collaboration required to support win strategies.
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Services Sales Lead
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Feb 2015 - Apr 2019
As a services sales lead I identified solution implementation and strategic consulting sales opportunities within an assigned account territory and drove contracts to closure. These opportunities allowed me to map the client’s business objectives to solution sets that would enable achievement of their objectives and process improvement.
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Siemens Healthineers
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Hospitals and Health Care
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700 & Above Employee
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Regional Service Manager
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Jun 2010 - Feb 2015
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Site Executive
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Apr 2004 - Jun 2010
Responsible for all Information Technology activities for two hospitals, 511 beds, within an integrated delivery network. Additional responsibilities include management of telephony systems for both facilities. Manage a staff of 20 with an annual IT operating budget of $6.1 million and a capital budget of nearly $6 million. The overall organization has approximately 2000 employees and over 300 physicians on the medical staff. As an outsourced agent, additional responsibilities include maintaining a Siemens operating budget of $2.3 million. Initially became part of Altoona Hospital as manager of applications in October 2002 becoming interim CIO in April 2004. Within 8 months Altoona Hospital merged with Bon Secours Holy Family to form Altoona Regional Health System. Show less
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Education
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Seton Hill University
Bachelor of Science - BS, Management Information Systems, General -
Penn State University
Associate, Business Administration and Management, General
Community
