Carolyn Collier, MHA
Supervisory Health Systems Specialist at Michael E. DeBakey Veterans Affairs Medical Center in Houston- Claim this Profile
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Bio
Experience
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Michael E. DeBakey Veterans Affairs Medical Center in Houston
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Hospitals and Health Care
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500 - 600 Employee
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Supervisory Health Systems Specialist
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May 2018 - Present
Senior Administrator for the Office of the Chief of StaffPurview:Compensation and PensionEmergency DepartmentEmployee HealthRisk ManagementCredentialing and PrivilegingEducation Department Special Assignments and Details - Acting Associate Director - Alexandria VA Healthcare System (Jun 2018 - Aug 2018) - Acting Administrative Executive - Mental Health Care Line (Sep 2018 - Present) Responsibilities include:Resource Management (funding, staffing, space, equipment, etc.)Personnel Management (labor management relations, staffing/recruitment)Strategic Planning (budget forecast/development, performance metric action plans, etc.)Project Management (special initiatives, new program implementation, lean management practices, etc.)Facility Access Specialist (clinical operation efficiency, data analytics, revenue cycle management, scheduling, etc.) Show less
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Assistant Chief
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Dec 2016 - Present
Acting Chief, Health Administration Services (Business Operations) Purview:-Health Information Management (HIMS): Release of Information, Medical Records, Coding, and Clinical Documentation Specialists-Data Validation and Training Section (Scheduling, Consult Management, Access)-24/7 Call Center (Telecare Operations)-Bed Control, Decedent Affairs, and After-Hours Administration- Eligibility and Registration-Clinical Application Coordinators (Electronic Medical Records/Software Team)-Beneficiary Travel Department- Inpatient Ward Administration Show less
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Deputy Administrative Executive
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Feb 2014 - Nov 2016
-Supervisory Program Manager for the Rehabilitation and Extended Care Line: two major clinical departments with outpatient, inpatient, and care-in-the-community services which total over 400 FTEE:o Physical Medicine and Rehabilitation (PM&R) – comprised of robust Musculoskeletal, EMG, Spine, Chiropractic/Acupuncture, Polytrauma/Traumatic Brain Injury, PT/OT/KT/Rec Therapy outpatient clinics and inpatient therapy team; Rehab Inpatient unit consists of a 16-bed unit for acute Rehab.o Geriatrics and Extended Care (GEC) - consists of 141 transitional care, and 16 Palliative beds, Geriatric Primary Care, Palliative and Wound Care outpatient clinics, as well as Home Based Primary Care (HBPC)-Direct supervision of the Program Administrators for PM&R and GEC, as well as Data & Analytics program for the care line; Provide oversight for all administrative support functions under the Program Administrators. -Operational oversight of budget, staffing, procurement decisions/processes, strategic planning, and resource management for the subspecialties. I direct operational efficiency efforts when applicable.-Manage the operational budget projection/expenditures, vendor relations, and payment of the $12M Contract Nursing Home program and Community Based Home Care programs ($22M annual for skilled care; >$40M for non-skilled care). Show less
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Executive Assistant to the Associate Medical Center Director
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Apr 2012 - Mar 2014
Office of the Director-Provide Senior Management support with a focus on Lean Management Principles; oversight, lead, and team support for Yellow and/or Green Belt projects-Resource Management Board Support/Oversight-Operations Manager for Associate Director's Service Lines to include: Human Resources, Fiscal Resource Mangement, Patient Accounts, Patient Access Center, Logistics, Nutrtion and Food, Pharmacy, and Education Service Line
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Supervisory Health Systems Specialist
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Oct 2008 - Apr 2012
Medical Care Line - Subspecialties Administrator:- Allergy/Immunology/Rheumatology- Cancer Center (Hematology/Oncology)- Dermatology- Endocrinology- Gastroenterology- Infectious Diseases/Infection Control- Nephrology
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Administrative Officer
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Oct 2007 - Oct 2008
Business Office Service Line - Operations Manager working in conjunction with chiefs/managers of the following departments:- Acquisition & Materiels Management- Health Information Management- Human Resources Management- Fiscal Resources Management- Patient Access Center- Patient Accounts Section- Veterans Canteen Services
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Administrative Fellow
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Jun 2006 - Sep 2007
Office of Director - Administrative FellowshipDiagnostic & Therapeutic Care Line - Acting Operations Manager
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Education
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University of Houston-Clear Lake
Masters, Healthcare Administration -
Trinity University
BS, Biochemistry & Molecular Biology -
Trinity University
BA, History