Carolyn Collier, MHA

Supervisory Health Systems Specialist at Michael E. DeBakey Veterans Affairs Medical Center in Houston
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US
Languages
  • Vietnamese -

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Experience

    • Hospitals and Health Care
    • 500 - 600 Employee
    • Supervisory Health Systems Specialist
      • May 2018 - Present

      Senior Administrator for the Office of the Chief of StaffPurview:Compensation and PensionEmergency DepartmentEmployee HealthRisk ManagementCredentialing and PrivilegingEducation Department Special Assignments and Details - Acting Associate Director - Alexandria VA Healthcare System (Jun 2018 - Aug 2018) - Acting Administrative Executive - Mental Health Care Line (Sep 2018 - Present) Responsibilities include:Resource Management (funding, staffing, space, equipment, etc.)Personnel Management (labor management relations, staffing/recruitment)Strategic Planning (budget forecast/development, performance metric action plans, etc.)Project Management (special initiatives, new program implementation, lean management practices, etc.)Facility Access Specialist (clinical operation efficiency, data analytics, revenue cycle management, scheduling, etc.) Show less

    • Assistant Chief
      • Dec 2016 - Present

      Acting Chief, Health Administration Services (Business Operations) Purview:-Health Information Management (HIMS): Release of Information, Medical Records, Coding, and Clinical Documentation Specialists-Data Validation and Training Section (Scheduling, Consult Management, Access)-24/7 Call Center (Telecare Operations)-Bed Control, Decedent Affairs, and After-Hours Administration- Eligibility and Registration-Clinical Application Coordinators (Electronic Medical Records/Software Team)-Beneficiary Travel Department- Inpatient Ward Administration Show less

    • Deputy Administrative Executive
      • Feb 2014 - Nov 2016

      -Supervisory Program Manager for the Rehabilitation and Extended Care Line: two major clinical departments with outpatient, inpatient, and care-in-the-community services which total over 400 FTEE:o Physical Medicine and Rehabilitation (PM&R) – comprised of robust Musculoskeletal, EMG, Spine, Chiropractic/Acupuncture, Polytrauma/Traumatic Brain Injury, PT/OT/KT/Rec Therapy outpatient clinics and inpatient therapy team; Rehab Inpatient unit consists of a 16-bed unit for acute Rehab.o Geriatrics and Extended Care (GEC) - consists of 141 transitional care, and 16 Palliative beds, Geriatric Primary Care, Palliative and Wound Care outpatient clinics, as well as Home Based Primary Care (HBPC)-Direct supervision of the Program Administrators for PM&R and GEC, as well as Data & Analytics program for the care line; Provide oversight for all administrative support functions under the Program Administrators. -Operational oversight of budget, staffing, procurement decisions/processes, strategic planning, and resource management for the subspecialties. I direct operational efficiency efforts when applicable.-Manage the operational budget projection/expenditures, vendor relations, and payment of the $12M Contract Nursing Home program and Community Based Home Care programs ($22M annual for skilled care; >$40M for non-skilled care). Show less

    • Executive Assistant to the Associate Medical Center Director
      • Apr 2012 - Mar 2014

      Office of the Director-Provide Senior Management support with a focus on Lean Management Principles; oversight, lead, and team support for Yellow and/or Green Belt projects-Resource Management Board Support/Oversight-Operations Manager for Associate Director's Service Lines to include: Human Resources, Fiscal Resource Mangement, Patient Accounts, Patient Access Center, Logistics, Nutrtion and Food, Pharmacy, and Education Service Line

    • Supervisory Health Systems Specialist
      • Oct 2008 - Apr 2012

      Medical Care Line - Subspecialties Administrator:- Allergy/Immunology/Rheumatology- Cancer Center (Hematology/Oncology)- Dermatology- Endocrinology- Gastroenterology- Infectious Diseases/Infection Control- Nephrology

    • Administrative Officer
      • Oct 2007 - Oct 2008

      Business Office Service Line - Operations Manager working in conjunction with chiefs/managers of the following departments:- Acquisition & Materiels Management- Health Information Management- Human Resources Management- Fiscal Resources Management- Patient Access Center- Patient Accounts Section- Veterans Canteen Services

    • Administrative Fellow
      • Jun 2006 - Sep 2007

      Office of Director - Administrative FellowshipDiagnostic & Therapeutic Care Line - Acting Operations Manager

Education

  • University of Houston-Clear Lake
    Masters, Healthcare Administration
    2004 - 2006
  • Trinity University
    BS, Biochemistry & Molecular Biology
    1999 - 2003
  • Trinity University
    BA, History
    1999 - 2003

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