Carol Valdez

Senior Consultant at ESCREAR TECHNOLOGY
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Experience

    • Türkiye
    • Computer Games
    • 1 - 100 Employee
    • Senior Consultant
      • Jul 2019 - Present

      -Project Manager -Prepare proposals understanding international customer´s needs -International market research -Identify and prioritize tasks to be done -Define KPIs to measure success -Data extraction and analysis -Business data analysis -Preparation of reports -Preparation of user manuals -Track task completion using Kanban and Gantt calender -Internal audits of compliance with procedures in external customer -Streamline internal production processes -Train staff in best practices -Change management -Keep good comunication with other departments involved Most of Escrear clients are in México, Estados Unidos, Colombia, Perú and Venezuela Sector: Retail, Industrial and HORECA Show less

    • Germany
    • Think Tanks
    • 1 - 100 Employee
    • European Product Manager's Assitant- Marketing
      • Dec 2018 - Jun 2019

      -Create, define and manage campaigns and promotions -Monthly sales analysis -Preparation of customer status presentations -Data extraction and analysis -Preparation of reports -Preparation of user manuals -Europian sales analysis and presentation -ABC product -Product information center Sector: Tecnology, Automotive and Electrodomestic Sector -Create, define and manage campaigns and promotions -Monthly sales analysis -Preparation of customer status presentations -Data extraction and analysis -Preparation of reports -Preparation of user manuals -Europian sales analysis and presentation -ABC product -Product information center Sector: Tecnology, Automotive and Electrodomestic Sector

    • Dominican Republic
    • Building Materials
    • 1 - 100 Employee
    • Punta Cana Store Manager
      • Apr 2017 - Oct 2017

      -Store Management-Train new staff: Company values, product offering, construction market, sales processes, available tools,etc.-Follow-up and fulfillment store´s sales budget-Transport coordination with the main warehouse-Handling complaints-Supervise cashier area.-In-store customer service and direct sales-Preparation of proposals to for clients-Negotiation skills-Increase the number of customers-Other functions related to the position.

    • Commercial Manager' s Assistent
      • Jan 2016 - Apr 2017

      -Assist to project department and commercial director with key accounts -Prepare proposals for clients-Track import orders-Handling complaints-Support to the operation department about all key accounts orders.-Customer services and direct sales-Discount authorization-Other functions related to the position.

    • Executive Sales Representative
      • May 2012 - Jan 2016

      -Customer services-Handling complaints-Achieve sales budgetSector: Construction sector-Identify customer needs-Negotiation skills-Other functions related to the position.

    • Dominican Republic
    • Education Management
    • 400 - 500 Employee
    • Library Assistant Biblioteca Pedro Mir
      • Sep 2009 - May 2012

      -Student service -Book Loans -Book's organization -Student service -Book Loans -Book's organization

Education

  • Universidad de Alcalá
    Master, Managment
    2017 - 2019
  • Coursera
    Scrum Master Certification
    2022 - 2022
  • Coursera
    Agile Meets Design Thinking
  • Coursera
    Customer Experience
    2019 - 2019
  • Universidad Autónoma de Santo Domingo
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    2010 - 2014
  • English Inmersion Program
    English, Idiomas
    2010 - 2010
  • INFOTEP
    Visitador a Medico, Medicinal and Pharmaceutical Chemistry
    2017 - 2017
  • Instituto Polictenico Cardenal Sancha
    High School, Accounting and Business/Management
    2005 - 2009

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