Carol Valdez
Senior Consultant at ESCREAR TECHNOLOGY- Claim this Profile
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Experience
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ESCREAR TECHNOLOGY
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Türkiye
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Computer Games
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1 - 100 Employee
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Senior Consultant
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Jul 2019 - Present
-Project Manager -Prepare proposals understanding international customer´s needs -International market research -Identify and prioritize tasks to be done -Define KPIs to measure success -Data extraction and analysis -Business data analysis -Preparation of reports -Preparation of user manuals -Track task completion using Kanban and Gantt calender -Internal audits of compliance with procedures in external customer -Streamline internal production processes -Train staff in best practices -Change management -Keep good comunication with other departments involved Most of Escrear clients are in México, Estados Unidos, Colombia, Perú and Venezuela Sector: Retail, Industrial and HORECA Show less
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Bosch
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Germany
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Think Tanks
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1 - 100 Employee
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European Product Manager's Assitant- Marketing
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Dec 2018 - Jun 2019
-Create, define and manage campaigns and promotions -Monthly sales analysis -Preparation of customer status presentations -Data extraction and analysis -Preparation of reports -Preparation of user manuals -Europian sales analysis and presentation -ABC product -Product information center Sector: Tecnology, Automotive and Electrodomestic Sector -Create, define and manage campaigns and promotions -Monthly sales analysis -Preparation of customer status presentations -Data extraction and analysis -Preparation of reports -Preparation of user manuals -Europian sales analysis and presentation -ABC product -Product information center Sector: Tecnology, Automotive and Electrodomestic Sector
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La Ibérica
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Dominican Republic
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Building Materials
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1 - 100 Employee
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Punta Cana Store Manager
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Apr 2017 - Oct 2017
-Store Management-Train new staff: Company values, product offering, construction market, sales processes, available tools,etc.-Follow-up and fulfillment store´s sales budget-Transport coordination with the main warehouse-Handling complaints-Supervise cashier area.-In-store customer service and direct sales-Preparation of proposals to for clients-Negotiation skills-Increase the number of customers-Other functions related to the position.
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Commercial Manager' s Assistent
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Jan 2016 - Apr 2017
-Assist to project department and commercial director with key accounts -Prepare proposals for clients-Track import orders-Handling complaints-Support to the operation department about all key accounts orders.-Customer services and direct sales-Discount authorization-Other functions related to the position.
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Executive Sales Representative
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May 2012 - Jan 2016
-Customer services-Handling complaints-Achieve sales budgetSector: Construction sector-Identify customer needs-Negotiation skills-Other functions related to the position.
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Universidad Autónoma de Santo Domingo
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Dominican Republic
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Education Management
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400 - 500 Employee
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Library Assistant Biblioteca Pedro Mir
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Sep 2009 - May 2012
-Student service -Book Loans -Book's organization -Student service -Book Loans -Book's organization
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Education
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Universidad de Alcalá
Master, Managment -
Coursera
Scrum Master Certification -
Coursera
Agile Meets Design Thinking -
Coursera
Customer Experience -
Universidad Autónoma de Santo Domingo
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General -
English Inmersion Program
English, Idiomas -
INFOTEP
Visitador a Medico, Medicinal and Pharmaceutical Chemistry -
Instituto Polictenico Cardenal Sancha
High School, Accounting and Business/Management