Carol H. Robinson
Firm Administrator at Gray Eittreim Martin, LLC- Claim this Profile
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Topline Score
Bio
Chris Minton
Carol is one of the most dependable people I've ever worked with. Her attention to detail is superb. Carol helped design our current bid package responses that have received complements from several of our customers. She is professional and dedicated to finishing the project and making sure that it is the best it can be.
Fred Whitehouse
I have worked with Carol in numerous K-12 accounts in north Florida and north Georgia. She did an excellent job assisting with the introduction of SAFARI Montage to different school districts in these territories. She is well versed in the physical network infrastructure layout, the SAFARI Montage product line and how the two relate. Attention to detail is required when designing a Safari Montage system and Carol always delivered. Carol is also very customer focused and did an excellent job at managing accounts expectations. She is very knowledgeable with E-Rate and other K-12 grants and responding to RFPs and RFQs. All these skills proved to be an asset after her transition into sales support assisting with design and creating outstanding reports and responds to RFPs.
Chris Minton
Carol is one of the most dependable people I've ever worked with. Her attention to detail is superb. Carol helped design our current bid package responses that have received complements from several of our customers. She is professional and dedicated to finishing the project and making sure that it is the best it can be.
Fred Whitehouse
I have worked with Carol in numerous K-12 accounts in north Florida and north Georgia. She did an excellent job assisting with the introduction of SAFARI Montage to different school districts in these territories. She is well versed in the physical network infrastructure layout, the SAFARI Montage product line and how the two relate. Attention to detail is required when designing a Safari Montage system and Carol always delivered. Carol is also very customer focused and did an excellent job at managing accounts expectations. She is very knowledgeable with E-Rate and other K-12 grants and responding to RFPs and RFQs. All these skills proved to be an asset after her transition into sales support assisting with design and creating outstanding reports and responds to RFPs.
Chris Minton
Carol is one of the most dependable people I've ever worked with. Her attention to detail is superb. Carol helped design our current bid package responses that have received complements from several of our customers. She is professional and dedicated to finishing the project and making sure that it is the best it can be.
Fred Whitehouse
I have worked with Carol in numerous K-12 accounts in north Florida and north Georgia. She did an excellent job assisting with the introduction of SAFARI Montage to different school districts in these territories. She is well versed in the physical network infrastructure layout, the SAFARI Montage product line and how the two relate. Attention to detail is required when designing a Safari Montage system and Carol always delivered. Carol is also very customer focused and did an excellent job at managing accounts expectations. She is very knowledgeable with E-Rate and other K-12 grants and responding to RFPs and RFQs. All these skills proved to be an asset after her transition into sales support assisting with design and creating outstanding reports and responds to RFPs.
Chris Minton
Carol is one of the most dependable people I've ever worked with. Her attention to detail is superb. Carol helped design our current bid package responses that have received complements from several of our customers. She is professional and dedicated to finishing the project and making sure that it is the best it can be.
Fred Whitehouse
I have worked with Carol in numerous K-12 accounts in north Florida and north Georgia. She did an excellent job assisting with the introduction of SAFARI Montage to different school districts in these territories. She is well versed in the physical network infrastructure layout, the SAFARI Montage product line and how the two relate. Attention to detail is required when designing a Safari Montage system and Carol always delivered. Carol is also very customer focused and did an excellent job at managing accounts expectations. She is very knowledgeable with E-Rate and other K-12 grants and responding to RFPs and RFQs. All these skills proved to be an asset after her transition into sales support assisting with design and creating outstanding reports and responds to RFPs.
Credentials
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Shoretel Advanced Sales Certification
ShoreTelDec, 2012- Oct, 2024 -
Shoretel Basic Sales Certification
ShoreTelMay, 2010- Oct, 2024 -
RangeLAN2 Technical Certification
Proxim WirelessAug, 1998- Oct, 2024 -
Speedcom Wireless Reseller Sales & Technical
SpeedcomMar, 1998- Oct, 2024 -
Cisco Data Center Networking Sales Specialist
CiscoJul, 2012- Oct, 2024 -
Cisco Data Center Sales Specialist for Architecture
CiscoJul, 2012- Oct, 2024 -
Cisco Data Center Storage Networking Sales Specialist
CiscoJul, 2012- Oct, 2024 -
Cisco Lifecycle Services
CiscoJul, 2012- Oct, 2024 -
Cisco Sales Expert v6
CiscoJul, 2012- Oct, 2024 -
Cisco Sales Specialist for Unified Computing Technology
CiscoJul, 2012- Oct, 2024 -
Cisco Sales Specialist for Unified Fabric Technology
CiscoJul, 2012- Oct, 2024 -
Cisco Advanced IP Communications Sales Specialist
Cisco
Experience
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Firm Administrator
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2016 - Present
Manage the Administrative Department that includes providing the Firm’s operations and workflow to support the attorneys and staff. Preform all accounting task for the Firm, including but not limited to billing, collections, accounts receivable, accounts payable, payroll, 401(k), financial management and reconciliation of multiple bank accounts. Assist the Firm’s CPA with year-end tax preparation.Serve as the point of contact for all IT related issues and decisions including, but not limited to the Firm’s database using Lexis Nexis/Juris and iManage WorkSite Document Management software, Microsoft Suite, virtual servers, desktop issues, and the physical network infrastructure.Direct all aspects of facilities, maintenance and office equipment. Manage all relationships with vendors, supply requisitions, and office supply replenishment. Administer the archiving and storage of the Firm’s client files and financial records.
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Mayoue Gray Eittreim, PC
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United States
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Legal Services
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Firm Administrator
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2014 - 2016
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Progressive Communications, Inc
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United States
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Telecommunications
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1 - 100 Employee
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Senior Proposal Specialist and Account Executive
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2008 - 2013
Primary account executive for Network Infrastructure related sales to school districts in the North Florida and North Georgia territories. This position required a vast knowledge of network infrastructure electronics, components and their functionalities. - Opened up the Florida territory and generated new business in the K-12 market - Regained Georgia business in the K-12 market and new business in the Commercial market - Successfully competed for and won projects ranging between $75,000.00 and $1,500,000.00Primary sales support person for the SLED division that covered the Southeast. Defined and implemented innovative solutions that increased the company’s success at winning new business and reduced the manual efforts associated with the bidding processes. The processes implemented increased revenue by $12,000,000 from March, 2011 to March of 2012 for educational sales alone.- Managed the entire proposal process from initial review to handoff to implementation- From start to finish of the proposal development, employed a solid skill-set to prioritize- Proven ability to coordinate and organize in order to meet multiple deadlines - Delivered project management and coordination between key stakeholders - Utilized writing, researching and editing skills to generate proposals and SOWs- Developed and maintained the standard language and response styles for proposals - Standardized all customer facing quotes and proposals with a consistent appearance- Produced marketing materials, company overviews, executive summaries,and line cards - Developed and maintained quote modules for multiple product lines using Excel- Developed and maintained a database of the company’s internal information - Developed and maintained a detailed database of partners and vendors- Maintained current knowledge of product lines - Maintained current market conditions and competitors activities critical to the bidding process- Extensive E-Rate experience and knowledge
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Firm Administrator
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2007 - 2008
While in this role, encountered a broad responsibility for the Firm’s business, including operations, financial management, staff support, firm related software implementation and the staff’s training of, and the assistance of I.T. related issues.Support of paralegal staff and attorneys with client related issues and reportsMonthly task consisted of client billing; pre-bills for attorneys’ review and monthly billingMonthly and daily task of consisted of accounts receivable, accounts payable, & general ledgerProcurement and management of office equipment, including servers and computers Utilized Lexis Nexis/Juris software in a highly complex environment that consisted of two separate databases requiring reimbursement accounts on the general ledger in both databases to fund and pay common expenses for the firmGenerated payroll and resulting general ledger entries into both databasesSuccessfully integrated Equitrac cost recovery software with Lexis Nexis/Juris for month-end billing purposesAssisted with IT related issues
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Account Executive
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1992 - 2007
One of six people that helped to pioneer this new low voltage company (formally known as ANS). Successfully competed for and won between $1,000,000 and $6,000,000 in K-12 school districts throughout North and Middle Georgia each year. Rewarded top salesperson award for 4 quarters straight. Awarded E-Rate contracts since the inception of the program.- Built client relationships and gained business in 29 school districts in North and Middle Georgia- Instrumental in building relationships with the Georgia Department of Education- Built client relationships and gained business with numerous electrical contractors- Built client relationships with numerous architectural firms, enabling invitations to bid- Built client relationships with numerous general contractors, enabling invitations to bid- Highly successful at selling physical network infrastructure installations and upgrades - Highly successful at selling networking equipment, servers, and computers- First within the company to sell a large volume of Cisco electronics to a school district- First within the company to sell an OSP (fiber) between multiple schools and the district's office- First within the company to sell to a school district, a Windows Platform that replaced Novell's - Developed all proposals and quotes- Assisted in the project management of low voltage installations and the associated electronics
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Education
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Chattahoochee Technical College
Effective Speaking Skills -
Chattahoochee Technical College
Computer Systems Networking and Telecommunications -
Clayton State University
General Studies