Carol Nicholson-Cole
Tours, tastings & events at Greyfriars Vineyard- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Tam Bond
I've worked with Carol for nearly 5 years at Sign-Up.to - both reporting directly to her, and working alongside her as part of the management team. She is an exceptionally talented manager, an unstoppable force of positivity, and an absolute pleasure to work with. Carol is gifted at identifying the strengths of individuals, and structuring roles to maximise their potential. She supports her team in identifying and pursuing professional development goals, resulting in strong employee loyalty, increased productivity, and outstanding feedback from clients. Carol is a champion of clear and concise communication, both within her own team and inter-departmentally. She's never too busy to talk through a problem, offer insights from different perspectives, and help you come to a resolution. Carol has been instrumental in my journey from Support Assistant to Platform Lead. I'll miss her dearly, but she'll greatly enhance any company lucky enough to employ her.
Neil Mukerji
Carol is possibly the most enthusiastic person I've ever worked with, driven by an incredible desire and talent to make things better, for colleagues and clients alike. That makes her a tremendous asset, and great to work with. Carol is an excellent communicator. She’s positive, organised, knowledgeable, a great team leader, highly motivated and extremely good at educating herself. I've every confidence Carol has got what it takes to continue to flourish as a management professional, and I wish her the very best.
Tam Bond
I've worked with Carol for nearly 5 years at Sign-Up.to - both reporting directly to her, and working alongside her as part of the management team. She is an exceptionally talented manager, an unstoppable force of positivity, and an absolute pleasure to work with. Carol is gifted at identifying the strengths of individuals, and structuring roles to maximise their potential. She supports her team in identifying and pursuing professional development goals, resulting in strong employee loyalty, increased productivity, and outstanding feedback from clients. Carol is a champion of clear and concise communication, both within her own team and inter-departmentally. She's never too busy to talk through a problem, offer insights from different perspectives, and help you come to a resolution. Carol has been instrumental in my journey from Support Assistant to Platform Lead. I'll miss her dearly, but she'll greatly enhance any company lucky enough to employ her.
Neil Mukerji
Carol is possibly the most enthusiastic person I've ever worked with, driven by an incredible desire and talent to make things better, for colleagues and clients alike. That makes her a tremendous asset, and great to work with. Carol is an excellent communicator. She’s positive, organised, knowledgeable, a great team leader, highly motivated and extremely good at educating herself. I've every confidence Carol has got what it takes to continue to flourish as a management professional, and I wish her the very best.
Tam Bond
I've worked with Carol for nearly 5 years at Sign-Up.to - both reporting directly to her, and working alongside her as part of the management team. She is an exceptionally talented manager, an unstoppable force of positivity, and an absolute pleasure to work with. Carol is gifted at identifying the strengths of individuals, and structuring roles to maximise their potential. She supports her team in identifying and pursuing professional development goals, resulting in strong employee loyalty, increased productivity, and outstanding feedback from clients. Carol is a champion of clear and concise communication, both within her own team and inter-departmentally. She's never too busy to talk through a problem, offer insights from different perspectives, and help you come to a resolution. Carol has been instrumental in my journey from Support Assistant to Platform Lead. I'll miss her dearly, but she'll greatly enhance any company lucky enough to employ her.
Neil Mukerji
Carol is possibly the most enthusiastic person I've ever worked with, driven by an incredible desire and talent to make things better, for colleagues and clients alike. That makes her a tremendous asset, and great to work with. Carol is an excellent communicator. She’s positive, organised, knowledgeable, a great team leader, highly motivated and extremely good at educating herself. I've every confidence Carol has got what it takes to continue to flourish as a management professional, and I wish her the very best.
Tam Bond
I've worked with Carol for nearly 5 years at Sign-Up.to - both reporting directly to her, and working alongside her as part of the management team. She is an exceptionally talented manager, an unstoppable force of positivity, and an absolute pleasure to work with. Carol is gifted at identifying the strengths of individuals, and structuring roles to maximise their potential. She supports her team in identifying and pursuing professional development goals, resulting in strong employee loyalty, increased productivity, and outstanding feedback from clients. Carol is a champion of clear and concise communication, both within her own team and inter-departmentally. She's never too busy to talk through a problem, offer insights from different perspectives, and help you come to a resolution. Carol has been instrumental in my journey from Support Assistant to Platform Lead. I'll miss her dearly, but she'll greatly enhance any company lucky enough to employ her.
Neil Mukerji
Carol is possibly the most enthusiastic person I've ever worked with, driven by an incredible desire and talent to make things better, for colleagues and clients alike. That makes her a tremendous asset, and great to work with. Carol is an excellent communicator. She’s positive, organised, knowledgeable, a great team leader, highly motivated and extremely good at educating herself. I've every confidence Carol has got what it takes to continue to flourish as a management professional, and I wish her the very best.
Credentials
-
WSET Level 3 in wines
Wine & Spirit Education TrustFeb, 2022- Oct, 2024 -
WSET Level 2 in wines
Wine & Spirit Education TrustJan, 2020- Oct, 2024 -
Level 5 - CIPD
CIPDJul, 2013- Oct, 2024 -
TD EXPERT: CDP for Marketing
Treasure DataSep, 2022- Oct, 2024
Experience
-
Greyfriars Vineyard
-
United Kingdom
-
Tours, tastings & events
-
May 2023 - Present
-
-
-
Treasure Data
-
United States
-
Software Development
-
400 - 500 Employee
-
Senior Customer Success Manager, Lead
-
Apr 2023 - Present
-
-
Customer Success Manager
-
Jan 2022 - Apr 2023
-
-
-
Adobe Workfront
-
United States
-
Software Development
-
200 - 300 Employee
-
Manager, Customer Success (Interim)
-
Jan 2021 - Dec 2021
-
-
Principal Customer Success Manager, EMEA
-
Sep 2020 - Jan 2021
-
-
Senior Customer Success Manager
-
Oct 2019 - Sep 2020
-
-
Customer Success Manager EMEA
-
Oct 2017 - Oct 2019
-
-
-
GoDaddy
-
United States
-
Technology, Information and Internet
-
700 & Above Employee
-
Head of Customer Success
-
Jan 2016 - Jun 2017
-
-
-
Sign-Up.to
-
United Kingdom
-
Advertising Services
-
1 - 100 Employee
-
Head of Client Services
-
Aug 2009 - Dec 2015
Management position; responsible for support helpdesk, account management both tactical and strategic initiatives. Later acquired by Host Europe Group. Management position; responsible for support helpdesk, account management both tactical and strategic initiatives. Later acquired by Host Europe Group.
-
-
-
Freeman Oliver
-
United Kingdom
-
Project Manager/PA to Director
-
Dec 2008 - Aug 2009
Small HR consultancy Small HR consultancy
-
-
-
McDonald's Restaurants Ltd
-
United Kingdom
-
Restaurants
-
1 - 100 Employee
-
HR Reputation Co-ordinator
-
Sep 2007 - Nov 2008
Team centered around employee engagement and empowering employees to love where they work. Team centered around employee engagement and empowering employees to love where they work.
-
-
Education
-
Southampton Solent University
CIPD, Human Resource Management