Experience

Hayward Area Historical Society
• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee
• Outreach and Education Manager

  • Jun 2021 - Present

Downtown Hayward Improvement Association
• Social Media Manager

  • Mar 2021 - Present


California State Questers

• Archives Assistant

  • May 2017 - Aug 2021

  * Scan, sort, and catalogue, historical documents for Quester’s digital archives * Social Media Manager for Questers Forty-Niners Chapter * Assist the President with additional projects as needed * Scan, sort, and catalogue, historical documents for Quester’s digital archives * Social Media Manager for Questers Forty-Niners Chapter * Assist the President with additional projects as needed



The Hayward Chamber of Commerce

• Membership Director

  • Mar 2020 - Jun 2021

  * Worked to recruit new members, focused on the business/organization’s needs and how the Chamber could help them * Participated in Chamber membership events, including mixers, downtown street parties, monthly chamber ambassadors meeting, Non-Profit Alliance, annual gala, etc. * Retain members by questioning to understand needs of the member; kept accurate notes in the database; developed new programs and services designed to benefit the membership. * Managed social media for Hayward Chamber of Commerce



NorthStar Memorial Group

• United States
• Individual and Family Services
• 200 - 300 Employee

• Funeral Arranger

  • Dec 2017 - Oct 2019

  * Assisted Families with at need funeral arrangments including acquring permits and certificates in a caring and compassionate manner * Organized and coordinated funeral ceremonies within a variety of religious and cultural communities * Maintained thorough notes and files for each client; maintained communication with 4 different inhouse departments and all clients being served by the company. * Ensured all federal, state and local regulations related to the funeral industry were followed * Prepared the memorial area for the family before the services start and ensured flowers and other memorabilia were returned to the family after services. * Served an average of 7-10 families a week.



The M.S. Hershey Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Visitor Service Coordinator: Public Programs

  • Aug 2016 - May 2017

  * Implemented pre-existing public programs such as “Little Elves Workshop” and the Brownie Senses Badge Workshop * Developed and implemented spring activity: “Fun, Facts, and Factory Hats,” expanded the “Preschool Story Time” program, and created the “Timed Kiss Wrapping Challenge” for Choctoberfest * Updated the youth Past Master training program; oversaw and assisted 30 Past Master youth volunteers with implementation of educational summer activities * Led summer camp groups in creation of chocolate bars and gave educational programs about the history and environmental science of chocolate *Assisted the education director with the creation and presentation of school curriculum that met a variety of Pennsylvania’s State Academic Standards



The Hershey Story Museum

• Visitor Services Assistant Manager

  • Mar 2016 - May 2017

  * Assisted with implementation of public programs, including program development, set-up, clean up and working with volunteers as well as staff during the event.* Provided support of all museum staff by serving as Manager on Duty during weekends and evening events* Assisted Visitor Experience Manager with training and supervising museum staff* Assisted Visitor Experience Manager with administrative duties, including updating daily schedule

• Chocolate Lab Educator

  • Sep 2015 - May 2017

  * Gave lectures on the history of Milton Hershey, Hershey the town, History of Chocolate, and Chocolate Production * Instructed students in the creation of chocolate bars * Led school group classes that meet a variety of Pennsylvania’s State Academic Standards * Assisted in cleaning of lab, instruments, and instructional props



The Hershey Story, The Museum on Chocolate Avenue

• Museum Experience Associate

  • Aug 2014 - May 2017

  * Provided visitor information concerning historical facts about M.S. Hershey, The Hershey Company, and Hershey as a town * Assisted school group tours * Prepared interactive components within special exhibits * Took bi-daily inventory of the artifacts featured in special exhibits * Represent the Hershey Story Museum as a tour guide for special events/private parties * Kept up-to-date with scholarship about M.S. Hershey, The Hershey Company, and Hershey as a town * Communicated exhibit and visitor experience issues to the Director, Curator, and/or the Visitor Service Manager * Provided recommendations to visitors concerning local attractions and dining



Historical Society of Dauphin County

• United States
• 1 - 100 Employee

• Museum Assistant

  • Mar 2015 - Mar 2016

  * Researched and provided scholarship on various topics and artifacts in the museum collection * Assisted with collection management and exhibit design * Assisted the Director with networking, grant research, and grant writing * Assisted with special events and fundraising * Researched and provided scholarship on various topics and artifacts in the museum collection * Assisted with collection management and exhibit design * Assisted the Director with networking, grant research, and grant writing * Assisted with special events and fundraising



The National Civil War Museum

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Archivist Assistant

  • Aug 2013 - Dec 2013

  * Handled historical documents within the museum archives * Transcribed the personal journal of Second Lieutenant John A. Wesley 5th Iowa Infantry March, 1865 - May, 1866 * Handled historical documents within the museum archives * Transcribed the personal journal of Second Lieutenant John A. Wesley 5th Iowa Infantry March, 1865 - May, 1866



The Hayward Arts Council

• Assistant Gallery Manager/HAC Office Administrator

  • Sep 2011 - Aug 2012

  • Processed membership applications • Managed publicity for 6 galleries; responsible for the design and production of promotional post cards for monthly shows • Attended board meetings as liaison between staff and board; assisted the book keeper and board President • Managed mass mailings; oversaw the creation of the monthly newsletter • Created labels for each gallery’s exhibition ; assisted FAB gallery curator with installation of new exhibits • Processed membership applications • Managed publicity for 6 galleries; responsible for the design and production of promotional post cards for monthly shows • Attended board meetings as liaison between staff and board; assisted the book keeper and board President • Managed mass mailings; oversaw the creation of the monthly newsletter • Created labels for each gallery’s exhibition ; assisted FAB gallery curator with installation of new exhibits



The Museum on Main

• Assistant to Curator and Education Director

  • Apr 2011 - Aug 2012

  • Assisted with the Amador Valley historical artifact collection inventory • Assisted with exhibit design and installation ; conducted research for exhibit interpretation • Provided voice over for exhibits; acquired props for exhibits when necessary • Docent for Pleasanton Ghost Walk • Assisted Education Director with creation of educational props, family outreach events, and school field-trips • Assisted with the Amador Valley historical artifact collection inventory • Assisted with exhibit design and installation ; conducted research for exhibit interpretation • Provided voice over for exhibits; acquired props for exhibits when necessary • Docent for Pleasanton Ghost Walk • Assisted Education Director with creation of educational props, family outreach events, and school field-trips

• Travel and Tourisim Director: China, Italy, and Spain

  • Sep 2008 - Aug 2012

  • Managed trip promotion: personal communication, advertisements and online social networks• Gave presentations and orientations concerning the trip program • Managed the processing of trip applications• Acted as a liaison between travelers and travel agencies • Assisted with travel arrangements• Traveled with the group as representative of the Hayward Chamber of Commerce

• Event and Fundraiser Assistant/Assistant to the Political Action Committee

  • Sep 2008 - Aug 2012

  • Assisted with events and fundraisers: Summer Street Parties, Business Expo, Golf Tournament, Annual Gala, and monthly mixers • Processed membership dues and other payments to the Chamber• Scheduled interviews with local political candidates for the Political Action Committee • Organized and processed mass mailings, emailing, and faxes • Organized office and storage facility • Administrator of Hayward Chamber of Commerce Facebook page



San Francisco State Museum

• Gallery Guide

  • Jan 2011 - May 2011

  • Visitor Assistance: Answered questions, gave directions to and from museum location • Opening duties: Turned on lights, set up promotional signs, and refilled brochure compartments • Kept count of visitor attendance • Closing duties: Turned off lights, checked temperature controls for mummies, set security alarms, and locked the doors • Visitor Assistance: Answered questions, gave directions to and from museum location • Opening duties: Turned on lights, set up promotional signs, and refilled brochure compartments • Kept count of visitor attendance • Closing duties: Turned off lights, checked temperature controls for mummies, set security alarms, and locked the doors