Experience

Haven Connect

• United States
• Software Development
• 1 - 100 Employee

• CEO / Head of Product

  • Jan 2015 - Present

  Denver, Colorado, United States Built a technology platform to connect low-income applicants and affordable housing property managers. Grew the user base to 200k users and changed multiple state policies to allow easier access to housing.



StartingBloc

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Social Innovation Fellow

  • May 2016 - Present

  Greater New Orleans Area StartingBloc brings together social entrepreneurs, activists, and innovators to help them create lasting social change by giving them access to the resources, mentors, and co-conspirators they need. I was selected to attend the StartingBloc NOLA '16 Institute, a 5-day transformative event to develop skills, build alliances, and gain access to the resources needed to create social impact.



Tenderloin Housing Clinic

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Support Services Manager

  • Jul 2013 - Dec 2014

  San Francisco Bay Area Manages a team of 7 case managers at 5 different SRO hotels; strategized and implemented department goals; created a partnership with the SF AIDS Foundation to bring needle boxes into the hotel and educate tenants on needle exchange programs; brought St. Anthony's Foundation to enroll clients in MediCal at hotels; audited files; oversaw and coordinated redecoration of case manager offices to become more client-centered; initiated and oversaw the re-vamping of the Seneca Hotel's outdated filing… Show more Manages a team of 7 case managers at 5 different SRO hotels; strategized and implemented department goals; created a partnership with the SF AIDS Foundation to bring needle boxes into the hotel and educate tenants on needle exchange programs; brought St. Anthony's Foundation to enroll clients in MediCal at hotels; audited files; oversaw and coordinated redecoration of case manager offices to become more client-centered; initiated and oversaw the re-vamping of the Seneca Hotel's outdated filing system; ensured compliance with HSA contract goals; monitored case management notes and client engagement; managed crisis response to medical problems and psychiatric emergencies. Show less



City and County of San Francisco

• United States
• Government Administration
• 700 & Above Employee

• Shelter Monitoring Committee Member

  • Jan 2013 - Feb 2014

  San Francisco Documents the conditions of homeless shelters and resource centers to improve the health, safety, and treatment of the homeless community; Investigates complaints by shelter residents to determine when sites are out of compliance with the standards of care



Catholic Charities CYO

• United States

• Case Manager, Bilingual (Spanish/English)

  • May 2011 - Jun 2013

  San Francisco Bay Area Consistently exceeded contract goals of placing 65% of homeless families in permanent or transitional housing; managed a team of case managers and residential assistants to ensure smooth functioning of the shelter; ensured the safety of the residents by installing external security cameras at the shelter; collected client savings each month in a timely manner; engaged 10 families in a personalized case plan, created in conjunction with the family; referred clients to mental health, community… Show more Consistently exceeded contract goals of placing 65% of homeless families in permanent or transitional housing; managed a team of case managers and residential assistants to ensure smooth functioning of the shelter; ensured the safety of the residents by installing external security cameras at the shelter; collected client savings each month in a timely manner; engaged 10 families in a personalized case plan, created in conjunction with the family; referred clients to mental health, community college, substance abuse, and other needed services; reported shelter statistics internally to Catholic Charities and externally to the Human Services Agency; partnered with Academy of Art to create promotional videos about St. Joseph’s Family Center; responded to client crises and de-escalated difficult situations.

• Bilingual Employment Case Manager

  • Jan 2011 - May 2011

  Creates customized employment and educational plans for shelter clients; designs and leads workshops on resume writing, cover letters, negotiation, and social media; coordinates volunteer tutors to assist with GED, ESL and interview preparation.