Caroline Boodoosingh

Account Executive and Lead Generation Specialist at Davyn
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Location
Pickering, CA

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Nicole Mathura

Look up the word 'meticulous' in the dictionary and you'll find a picture of Caroline. Her drive to learn and grow is very impressive and it shows in the calibre of work she delivers on a day-to-day basis. Not to mention her upbeat and unflappable personality, she can weather any storm she encounters. Any sales team would be lucky to have her!

Young Cho

I worked with Caroline at Achivers Cable Inc. from 2006 to 2008. Caroline controlled the work schedules to support the techs and she also did the payrolls. She is a hard working person who doesn't mind any challenge. She works well with others. Please feel free to contact me at any time concerning this recommendation. Young Cho Achivers Cable Inc. Tech & Sales 905-903-7147

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Credentials

  • Microsoft Partner Sales Acceleration Bootcamp —​ FY23 Participant
    Microsoft
    Apr, 2023
    - Sep, 2024
  • Microsoft Do More with Less Partner Sales Bootcamp
    Microsoft
    Feb, 2023
    - Sep, 2024
  • Smart Serve Certification
    Smart Serve Ontario
    Jun, 2022
    - Sep, 2024
  • Microsoft Azure Partner Sales Bootcamp 2022—Participant
    Microsoft
    Apr, 2022
    - Sep, 2024
  • Microsoft Business Applications Partner Sales Bootcamp 2022—Participant
    Microsoft
    Apr, 2022
    - Sep, 2024
  • The Fundamentals of Digital Marketing
    Google
    Aug, 2020
    - Sep, 2024
  • Email Marketing
    HubSpot Academy
    Jul, 2021
    - Sep, 2024
  • SEO
    HubSpot Academy
    Jul, 2021
    - Sep, 2024
  • Inbound Marketing
    HubSpot Academy
    Apr, 2023
    - Sep, 2024
  • Fundamentals of ClickDimensions
    ClickDimensions
    Feb, 2020
    - Sep, 2024
  • Advanced ClickDimensions
    ClickDimensions
    Feb, 2019
    - Sep, 2024

Experience

    • Trinidad and Tobago
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Account Executive and Lead Generation Specialist
      • Sep 2016 - Present

      Managing Client Accounts, communication of bi-weekly/monthly client calls completed along with meetings to set for requirements gathering which leads to estimate preparation. Identify and develop new business prospects from multiple sources – (including inbound marketing, prospect lists, discovery calls, CRM records and individual research). Achieve sales quota and maintain pipeline utilizing CRM Dynamics 365 Close collaboration with the Sales team to identify areas of… Show more Managing Client Accounts, communication of bi-weekly/monthly client calls completed along with meetings to set for requirements gathering which leads to estimate preparation. Identify and develop new business prospects from multiple sources – (including inbound marketing, prospect lists, discovery calls, CRM records and individual research). Achieve sales quota and maintain pipeline utilizing CRM Dynamics 365 Close collaboration with the Sales team to identify areas of improvement to enhance the client’s experience with Davyn and increase sales. Align solutions to client strategic plans to maximize business opportunities (with individual clients) Prepare quotations and proposals by outlining the scope of works, project requirements, developer task listing, and statement of work terms and conditions, along with service and software pricing. Prospecting, qualifying, and generating new sales leads along with updating CRM for tracking purposes. Social Media - Creation of photo/video posts, scheduling media updates for future posts Email Marketing & Blog Posts – Research, write and produce content for all social platforms for company announcements, achievements, product updates and events (including photo editing, graphic design, and layout) Plan and coordinate company events on and off site Performed software demonstration and testing for clients. Software documentation – Generate client documents based on requested customized features Show less Managing Client Accounts, communication of bi-weekly/monthly client calls completed along with meetings to set for requirements gathering which leads to estimate preparation. Identify and develop new business prospects from multiple sources – (including inbound marketing, prospect lists, discovery calls, CRM records and individual research). Achieve sales quota and maintain pipeline utilizing CRM Dynamics 365 Close collaboration with the Sales team to identify areas of… Show more Managing Client Accounts, communication of bi-weekly/monthly client calls completed along with meetings to set for requirements gathering which leads to estimate preparation. Identify and develop new business prospects from multiple sources – (including inbound marketing, prospect lists, discovery calls, CRM records and individual research). Achieve sales quota and maintain pipeline utilizing CRM Dynamics 365 Close collaboration with the Sales team to identify areas of improvement to enhance the client’s experience with Davyn and increase sales. Align solutions to client strategic plans to maximize business opportunities (with individual clients) Prepare quotations and proposals by outlining the scope of works, project requirements, developer task listing, and statement of work terms and conditions, along with service and software pricing. Prospecting, qualifying, and generating new sales leads along with updating CRM for tracking purposes. Social Media - Creation of photo/video posts, scheduling media updates for future posts Email Marketing & Blog Posts – Research, write and produce content for all social platforms for company announcements, achievements, product updates and events (including photo editing, graphic design, and layout) Plan and coordinate company events on and off site Performed software demonstration and testing for clients. Software documentation – Generate client documents based on requested customized features Show less

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Banquet Server
      • Mar 2022 - May 2023

      Preparing tables, serving stations, or buffet tables for service Running food from the kitchen to the tables Serving food and beverages to guests at their tables or at serving stations Creating a pleasant atmosphere for dining and entertainment Communicating with colleagues to ensure a smooth event Cleaning up after events and aiding in inventory Preparing tables, serving stations, or buffet tables for service Running food from the kitchen to the tables Serving food and beverages to guests at their tables or at serving stations Creating a pleasant atmosphere for dining and entertainment Communicating with colleagues to ensure a smooth event Cleaning up after events and aiding in inventory

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Data Entry Clerk - Temporary Contract
      • Jan 2015 - Sep 2015

      Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Performing data searches Security backup confirmation and regular checks to ensure the safety of the data being stored. Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Performing data searches Security backup confirmation and regular checks to ensure the safety of the data being stored.

    • Canada
    • Retail
    • 700 & Above Employee
    • Merchandise Presentation Associate
      • Oct 2011 - Jul 2014

      Receiving new merchandise from shipping and stocking shelves on the sales floor. Restocking and neatly repacking unsold items onto shelves. Preparing merchandise for purchase by entering items into store inventory and applying sales tags. Assembling product displays, dressing mannequins, and arranging merchandise in storefront windows. Promoting products and store loyalty programs during customer interactions. Providing outstanding customer experiences and a positive store… Show more Receiving new merchandise from shipping and stocking shelves on the sales floor. Restocking and neatly repacking unsold items onto shelves. Preparing merchandise for purchase by entering items into store inventory and applying sales tags. Assembling product displays, dressing mannequins, and arranging merchandise in storefront windows. Promoting products and store loyalty programs during customer interactions. Providing outstanding customer experiences and a positive store culture Maintaining an organized and clean sales floor. Show less Receiving new merchandise from shipping and stocking shelves on the sales floor. Restocking and neatly repacking unsold items onto shelves. Preparing merchandise for purchase by entering items into store inventory and applying sales tags. Assembling product displays, dressing mannequins, and arranging merchandise in storefront windows. Promoting products and store loyalty programs during customer interactions. Providing outstanding customer experiences and a positive store… Show more Receiving new merchandise from shipping and stocking shelves on the sales floor. Restocking and neatly repacking unsold items onto shelves. Preparing merchandise for purchase by entering items into store inventory and applying sales tags. Assembling product displays, dressing mannequins, and arranging merchandise in storefront windows. Promoting products and store loyalty programs during customer interactions. Providing outstanding customer experiences and a positive store culture Maintaining an organized and clean sales floor. Show less

    • Data Entry Clerk/Administrative Assistant - Temporary Contract
      • Sep 2010 - Nov 2010

      Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle… Show more Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle internal requests. Show less Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle… Show more Ensuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle internal requests. Show less

    • Billing Supervisor & Customer Service Supervisor
      • Jun 2008 - Dec 2009

      PEnsuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle… Show more PEnsuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle internal requests. Show less PEnsuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle… Show more PEnsuring appropriate turnaround time for all data entry tasks Reviewing and entering data information into the appropriate databases Proactively verifying data through source documents Monitoring and updating existing data when required Answer and direct phone calls Provide support to office visitors and clients. Develop and maintain a filing system. Order Office Supplies and research for deals and suppliers Liaise with executives and supervisors to handle internal requests. Show less

    • Payroll Supervisor
      • Sep 2006 - Apr 2008

      In charge of creating weekly invoices on Excel for each technician and office staff members Created various weekly reports to be submitted to Rogers in regards to the amount of cable audits conducted each week Responsible for recording and archiving sales, work orders and audits for each month Formatted spreadsheets containing cable audits to issue out to each technician daily. Processed technician sales via Rogers then adding them to the payroll invoices to be paid out… Show more In charge of creating weekly invoices on Excel for each technician and office staff members Created various weekly reports to be submitted to Rogers in regards to the amount of cable audits conducted each week Responsible for recording and archiving sales, work orders and audits for each month Formatted spreadsheets containing cable audits to issue out to each technician daily. Processed technician sales via Rogers then adding them to the payroll invoices to be paid out Answering customer inquiries regarding cable/internet/phone installation Show less In charge of creating weekly invoices on Excel for each technician and office staff members Created various weekly reports to be submitted to Rogers in regards to the amount of cable audits conducted each week Responsible for recording and archiving sales, work orders and audits for each month Formatted spreadsheets containing cable audits to issue out to each technician daily. Processed technician sales via Rogers then adding them to the payroll invoices to be paid out… Show more In charge of creating weekly invoices on Excel for each technician and office staff members Created various weekly reports to be submitted to Rogers in regards to the amount of cable audits conducted each week Responsible for recording and archiving sales, work orders and audits for each month Formatted spreadsheets containing cable audits to issue out to each technician daily. Processed technician sales via Rogers then adding them to the payroll invoices to be paid out Answering customer inquiries regarding cable/internet/phone installation Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Loss Prevention Employee
      • Nov 2005 - Sep 2006

      Did various office jobs such as revising manuals, filing, inventory control, creating/revising SOPs, power point presentations, etc. Created various documentation for Health and Safety issues within the warehouse & within the Loss Prevention Deptartment Obtained knowledge of Health & Safety procedures that must be followed inside the warehouse & and while on the job Conducted security duties within the facility alongside my own office assignments Filled in for Loss Prevention… Show more Did various office jobs such as revising manuals, filing, inventory control, creating/revising SOPs, power point presentations, etc. Created various documentation for Health and Safety issues within the warehouse & within the Loss Prevention Deptartment Obtained knowledge of Health & Safety procedures that must be followed inside the warehouse & and while on the job Conducted security duties within the facility alongside my own office assignments Filled in for Loss Prevention Supervisors on occasion Show less Did various office jobs such as revising manuals, filing, inventory control, creating/revising SOPs, power point presentations, etc. Created various documentation for Health and Safety issues within the warehouse & within the Loss Prevention Deptartment Obtained knowledge of Health & Safety procedures that must be followed inside the warehouse & and while on the job Conducted security duties within the facility alongside my own office assignments Filled in for Loss Prevention… Show more Did various office jobs such as revising manuals, filing, inventory control, creating/revising SOPs, power point presentations, etc. Created various documentation for Health and Safety issues within the warehouse & within the Loss Prevention Deptartment Obtained knowledge of Health & Safety procedures that must be followed inside the warehouse & and while on the job Conducted security duties within the facility alongside my own office assignments Filled in for Loss Prevention Supervisors on occasion Show less

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Packaging Employee
      • Oct 2004 - Nov 2005

      Helping to package finished product for shipping out on pallets Assisting the line leaders during packaging operations & with necessary Quality Control documentation to accompany Able to troubleshoot if machinery on the production line breaks down momentarily Helping to package finished product for shipping out on pallets Assisting the line leaders during packaging operations & with necessary Quality Control documentation to accompany Able to troubleshoot if machinery on the production line breaks down momentarily

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Waitress
      • Jul 2002 - Sep 2002

      Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware, and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties, and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Issue bills and obtain payment Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware, and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties, and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process Issue bills and obtain payment

Education

  • 2003 - 2005 Toronto Institute of Pharmaceutical Tech
    Diploma, Pharmaceutical Manufacturing
    2003 - 2005
  • Ajax High School
    High School

Community

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