Experience

Bramble Bay Co.

• Australia
• Manufacturing
• 1 - 100 Employee

• Supply Chain Manager

  • Mar 2014 - Present

  • Manage production and distribution teams. • Manage Customer service team – wholesale, retail and online customers. • Creation and maintenance of BOMs and assemblies. • Demand forecasting • Inventory management utilising Unleashed Inventory & Manufacturing software. • Stock Purchasing – locally and internationally. • New product development, enhancement and refining of stock ranges. Creation, management & maintenance of all stock credentials in ERP. • Organisation and execution of Trade Fair events and other sales events. • Office operational activities. Show less



Floral Image

• Australia
• Business Supplies & Equipment
• 1 - 100 Employee

• District Sales Manager

  • Aug 2013 - Dec 2013

  Sourced and built new customer base via cold-calling. Introduced products, benefits and sales procedures to key decision-makers. Planned and managed own territory. Recruited 100+ new customers generating significant new revenue for the company. Consistently exceeded sales budgets. Sourced and built new customer base via cold-calling. Introduced products, benefits and sales procedures to key decision-makers. Planned and managed own territory. Recruited 100+ new customers generating significant new revenue for the company. Consistently exceeded sales budgets.



Suncorp Group

• Australia
• Financial Services
• 700 & Above Employee

• Banking Consultant

  • Nov 2010 - Aug 2013

  • Built rapport and customer loyalty by effectively meeting needs. • Clearly communicated on products and services with customers. • Identified, understood and quickly addressed opportunities and issues. • Conducted general transactions, foreign currency and international transfers. • Opened new accounts, handled bulk cash and general administrative tasks. • Managed work and time efficiently and effectively Achievements o Frequently ranked in the top sales achievers for the Brisbane region that elevated the branch into the top 5 performers in the region. o Consistent high achiever in key measurable areas resulting in several salary increases. o Viewed as a leader, called upon to assist with coaching and share best practice. o Proactive recruitment of new clientele including multi-million dollar customers. Show less



Bank of Queensland

• Australia
• Financial Services
• 700 & Above Employee

• Customer Service Officer

  • Jan 2010 - Nov 2010

  - General bank cashier duties. - Identify needs and opportunities in banking, lending and insurances and convert to new business. - General bank cashier duties. - Identify needs and opportunities in banking, lending and insurances and convert to new business.



TUH

• Germany

• Business Development Officer / Sales Consultant

  • Jul 2006 - Jul 2008

  - Identifying new business and upgrade opportunities in order to drive membership growth. - Plan and conduct information and education sessions with potential customers. - Organise, prepare and participate in corporate events, exhibitions and displays. Achievements o Exceeded membership growth targets, which resulted in bonuses. o In response to customer feedback, I conducted research and analysis of competitors’ products and provided recommendations for enhancements to our existing product offering. This resulted in the development of a new product that helped improve our competitiveness and opened a previously untapped market to us. Show less



Tupperware Australia and New Zealand

• Sales Manager

  • May 2004 - Jul 2006

  Sourced, maintained, developed and grew personal customer base. Built up my own sole demonstrator business into a sales team of 12 by recruiting, training and developing my own new demonstrators. Conducted group presentations and public speaking. I achieved and consistently maintained monthly sales to qualify for company car. By setting personal goals and targets achieved criteria for earning a 10-day incentive trip to Hawaii. Sourced, maintained, developed and grew personal customer base. Built up my own sole demonstrator business into a sales team of 12 by recruiting, training and developing my own new demonstrators. Conducted group presentations and public speaking. I achieved and consistently maintained monthly sales to qualify for company car. By setting personal goals and targets achieved criteria for earning a 10-day incentive trip to Hawaii.



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Banking Consultant

  • Aug 2000 - Nov 2004

  Commenced as inbound sales call consultant-providing information on mortgages, credit cards, personal loans, savings and investment accounts, extensive cross selling of products then into the Online Services team. Made redundant in 2004 as Citibank relocated its National Call Centre to Manila, Philippines. Commenced as inbound sales call consultant-providing information on mortgages, credit cards, personal loans, savings and investment accounts, extensive cross selling of products then into the Online Services team. Made redundant in 2004 as Citibank relocated its National Call Centre to Manila, Philippines.



APIA

• Poland
• Retail Apparel and Fashion

• Various Claims supervisor & management roles

  • Nov 1986 - Nov 1998

  The majority of my career within the insurance industry has been in household and motor claims. This included policy interpretation, determination of liability and scopes of work, complaints handling, management of and liaison with in-house and external assessors, trades people, repairers, investigators etc. My skills facilitated my promotion to Claims Manager for Victoria from 1995-98, which required relocation from Brisbane to Melbourne. In December 1998 I left Melbourne to return to Brisbane for my husband’s promotion and to raise my young, growing family. I worked part-time for VACC Insurance until they centralized operations to Melbourne in 2000. * APIA was formerly part of the Private Insurance Division of Royal Insurance Limtied Show less