Experience

Bechtel-Enka General Partners Kosovo Motorway Project

• Construction
• 1 - 100 Employee

• Prime Contract & Legal Manager

  • Oct 2018 - Present

• QA Manager

  • Feb 2018 - Present

• Six Sigma Supervisor

  • Apr 2017 - Present



Bechtel Civil Infrastructure

• Civil Engineering
• 400 - 500 Employee

• Right First Time & Reporting Manager - Crossrail Ltd

  • Jun 2015 - Apr 2017

  Supervising a team of 4 in the development and timely production of the periodic Quality reports for the Technical Directorate in addition to the weekly Non-Conformance Reports (NCR) analysis reports programme wide. Development and implementation of plans, processes and project initiatives for the Right First Time (RFT) campaign, targeting the reduction of defects and rework. Leading the quality assessments of individual contractors as part of the performance assurance process. Supervising the planning, participation and production of reports and performance analysis for the quality section.Assessing contractors on the contractual and legal requirements, ISO 9001, continual/business improvements, corrective action reports, non-conformance reports, rework analysis, certification, quality documentation, audit, surveillance and site tours.Direct management of graduate engineers working through the Crossrail graduate programme, on a six monthly rotation basis.Supporting the Delivery team with the People Based Quality roll-out.Wrote and published best practice Quality processes for the Crossrail Learning Legacy website for future projects.

• Project Quality Manager

  • Feb 2014 - Jun 2015

  Created and implemented the Quality Management System (QMS). This included the Contractor quality assurance plan and quality procedures. Regularly reviewed the compliance and effectiveness of the QMS, ensuring the quality policy, objectives, legal requirements and ISO 9001 requirements were met. Created and managed the annual audit plan/schedule to include on/off site auditing. Audited the project subcontractor and supplier (supply chain) activities to ensure they met the contract requirements including ISO 9001. Reviewed subcontractor quality plans and provided suggestions for improvement.Conducted internal audits of the QMS and site surveillance.Conducted annual management system reviews on the project in alignment with ISO 9001.Rolled out the People Based Quality program focusing on five areas; adhere to hold points, conduct job briefs, stop when unsure, follow procedures and own your signature. Tested the five areas through an observation program and results were fed into metrics and analysed, leading to further training allowing for continuous improvement.Reviewed inspection & test plans and quality check sheets before client approval.Collaborated with the project team to close out findings from lessons learned reviews and audited areas of high risk.Provided monthly project metrics to HQ.Facilitated Gate Reviews.Created and maintained a corrective and preventive quality action tracker, detailing all issues on the project, working closely with the team and client to resolve issues.Presented project topics, issues and successes in global quality performance reviews.Presented at monthly global quality manager conference calls.Implemented the quality team “employee of the month” award to support reward and recognition for the site team, giving them an incentive to promote quality and right first time.Featured in a chartered quality professional magazine article for women in quality March 2014.

• Senior Quality Engineer

  • Jun 2009 - Jun 2015

  Prepared and facilitated functional internal audits.Prepared and facilitated external (BSI) audits for ISO 9001, BS11000, Achilles RISQS (Link Up) and Network Rail.Travelled to projects in Reston (USA), Hamad International Airport (Qatar), Muscat Airport (Oman), KPIZ (Abu Dhabi), Kosovo Motorway and Dubai Engineering HQ to conduct ISO 9001 audits.Created and implemented quality metrics for civil/infrastructure projects. Analysis of monthly global project data.Collected data for the Corporate (USA) metrics.Facilitated KASE (Key Activities for Successful Execution) gate reviews for civil/infrastructure projects. Planned the annual KASE schedule.Prepared the monthly operating committee quality report.Provided support to the business development team on quality aspects of the bid submission documentation.Responsible for quality checking and distributing all new or updated functional procedures.Completed the Train the Trainer for human performance tools training, a four hour workshop on People Based Quality. Training covered the five quality absolutes; adhere to hold points, conduct job briefs, stop when unsure, follow procedures and own your signature. Trained one class of 12-16 candidates per month (4 months).Facilitated and presented the global quality manager monthly conference calls.Wrote quality communications for toolbox talks, quality messages, chatter (social media), world quality day/week, quality inductions and the quality intranet site.Involved with staffing and recruitment for the Quality team.



Bechtel Power

• Construction
• 700 & Above Employee

• Contracts Administrator

  • Jul 2008 - Jun 2009

  Arqiva Telecoms Project, Winchester, UK. Arqiva Telecoms Project, Winchester, UK.



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Assistant Project Manager/Project Coordinator

  • Nov 2005 - Jul 2008



Bechtel Power

• Construction
• 700 & Above Employee

• Subcontracts Administrator

  • Jun 2004 - Nov 2005