Caroline Vaillant
Assistante de direction La News (Lyon Mag ; Lyon Femmes ; Lyon Clubbing) at Espace Group- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Professional working proficiency
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Espagnol Elementary proficiency
Topline Score
Bio
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Experience
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Espace Group
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France
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Assistante de direction La News (Lyon Mag ; Lyon Femmes ; Lyon Clubbing)
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Mar 2022 - Present
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Le Méridien Etoile
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France
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Hospitality
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1 - 100 Employee
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Event Project Coordinator
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Sep 2017 - Aug 2018
-Managed and organized more than 260 business events (Seminar, Meeting..) -Responsible of Mice group requests for 10 business areas -Followed up on enquiries by sending commercial proposals, contracts, amendements & purchase order -Managed internal and external communication and coordination between the operational departments (Clients, Food & Beverage, Banquet, Reception, Restaurant) -Made sure of end-to-end delivery of each event to provide outstanding experience & customer service to our guests -On-site inspection of meeting rooms with the client
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Inventum Aventures
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France
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Travel Arrangements
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Production Assistant
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Feb 2017 - Jun 2017
-Assisted design & conception of product -Created commercial presentations (travel descriptions & packages) -Looked after the company's competitive analysis -Managed customer & supplier relationships -Assisted design & conception of product -Created commercial presentations (travel descriptions & packages) -Looked after the company's competitive analysis -Managed customer & supplier relationships
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Travel Agent
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Sep 2014 - Aug 2016
-Looked after the booking and travel options for our clients during the entire sale process, from their request to the billing -Managed international customer and rental car companies relationships -Helped customers and provided solutions regarding claims and unexpected issues on-site -Ensured customers issues or queries are handled in a timely and efficiently manner -Tracking information with the company’s database -Looked after the booking and travel options for our clients during the entire sale process, from their request to the billing -Managed international customer and rental car companies relationships -Helped customers and provided solutions regarding claims and unexpected issues on-site -Ensured customers issues or queries are handled in a timely and efficiently manner -Tracking information with the company’s database
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United States
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Restaurants
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1 - 100 Employee
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Working Holiday Visa
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Dec 2013 - Jun 2014
- Travelled by myself - Organized my travel : Estimated budget, booked my accommodations - Worked as runner in Perth Area (Cottesloe - Ocean Beach Hotel) - Discovered another culture of mine - Took on a personal challenge - Travelled by myself - Organized my travel : Estimated budget, booked my accommodations - Worked as runner in Perth Area (Cottesloe - Ocean Beach Hotel) - Discovered another culture of mine - Took on a personal challenge
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Education
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ETS, école européenne
Two-Year Technical Degree specialized in Tourism, tourisme