Caroline Vaillant

Assistante de direction La News (Lyon Mag ; Lyon Femmes ; Lyon Clubbing) at Espace Group
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Contact Information
Location
FR
Languages
  • Français Native or bilingual proficiency
  • Anglais Professional working proficiency
  • Espagnol Elementary proficiency

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Experience

    • France
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Assistante de direction La News (Lyon Mag ; Lyon Femmes ; Lyon Clubbing)
      • Mar 2022 - Present
    • France
    • Hospitality
    • 1 - 100 Employee
    • Event Project Coordinator
      • Sep 2017 - Aug 2018

      -Managed and organized more than 260 business events (Seminar, Meeting..) -Responsible of Mice group requests for 10 business areas -Followed up on enquiries by sending commercial proposals, contracts, amendements & purchase order -Managed internal and external communication and coordination between the operational departments (Clients, Food & Beverage, Banquet, Reception, Restaurant) -Made sure of end-to-end delivery of each event to provide outstanding experience & customer service to our guests -On-site inspection of meeting rooms with the client

    • France
    • Travel Arrangements
    • Production Assistant
      • Feb 2017 - Jun 2017

      -Assisted design & conception of product -Created commercial presentations (travel descriptions & packages) -Looked after the company's competitive analysis -Managed customer & supplier relationships -Assisted design & conception of product -Created commercial presentations (travel descriptions & packages) -Looked after the company's competitive analysis -Managed customer & supplier relationships

    • Travel Agent
      • Sep 2014 - Aug 2016

      -Looked after the booking and travel options for our clients during the entire sale process, from their request to the billing -Managed international customer and rental car companies relationships -Helped customers and provided solutions regarding claims and unexpected issues on-site -Ensured customers issues or queries are handled in a timely and efficiently manner -Tracking information with the company’s database -Looked after the booking and travel options for our clients during the entire sale process, from their request to the billing -Managed international customer and rental car companies relationships -Helped customers and provided solutions regarding claims and unexpected issues on-site -Ensured customers issues or queries are handled in a timely and efficiently manner -Tracking information with the company’s database

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Working Holiday Visa
      • Dec 2013 - Jun 2014

      - Travelled by myself - Organized my travel : Estimated budget, booked my accommodations - Worked as runner in Perth Area (Cottesloe - Ocean Beach Hotel) - Discovered another culture of mine - Took on a personal challenge - Travelled by myself - Organized my travel : Estimated budget, booked my accommodations - Worked as runner in Perth Area (Cottesloe - Ocean Beach Hotel) - Discovered another culture of mine - Took on a personal challenge

Education

  • ETS, école européenne
    Two-Year Technical Degree specialized in Tourism, tourisme
    2014 - 2016

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