Caroline Smith

Engagement Specialist at GATEWAY FOUNDATION, INC.
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Contact Information
us****@****om
(386) 825-5501
Location
Centralia, Illinois, United States, US

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Credentials

  • Counseling on Access to Lethal Means (CALM)
    Provident Behavioral Health
    Sep, 2020
    - Oct, 2024
  • Applied Suicide Intervention Skills Training
    Provident Behavioral Health
    Aug, 2020
    - Oct, 2024

Experience

  • GATEWAY FOUNDATION, INC.
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Engagement Specialist
      • Feb 2022 - Present

      Promotes substance use or alcohol treatment services and programs to engage potential clients. Interviewing to determine readiness for change with treatment or resources. Evaluates appropriateness of available treatment options to ensure placement prior to discharge. Identifies and counsel clients on most suitable treatment options. Completes required screenings and assessments with established standards and time frames. Performs initial case management to facilitate program admission and retention. Proficient with maintain Excel spreadsheets. Show less

  • Provident Behavioral Health
    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Crisis Intervention Specialist
      • May 2020 - Sep 2020

      Internship answer hotlines where individuals are at all different levels of crisis. Assessing for suicide, lethal means, accessibility to means. Knowledge of crisis intervention techniques and knowledge of community support services and resources. Skilled in preparing and maintaining client documentation in an accurate and timely manner, in compliance with established audit and productivity standards. Knowledge and understanding of clinical and mental health counseling principles, methods, procedures and standards. Show less

  • Big Lots
    • United States
    • Retail
    • 700 & Above Employee
    • Associate Manager
      • Nov 2011 - Jan 2020

      Proficiency in counseling employees with behaviors. Knowledge with establishing customer rapport to increase customer retention and quality assurance. Familiar in implementing new company techniques with employees. Capability in operating office machines such as photo copiers, scanners, fax machines and personal computer software such as MS, PowerPoint and Excel. Experience in maintaining and updating filing, inventory, mailing and database systems. Skills with compiling, copying, sorting and filing office records. Ability in ordering and stocking supplies Show less

Education

  • Lindenwood University
    Master of Arts - MA, Professional Counseling Psychology
    2018 - 2020
  • McKendree University
    Bachelor of Arts - BA, Clinical, Counseling and Applied Psychology
    2015 - 2017

Community

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