Experience

MultiChoice Tanzania

• Tanzania
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Customer Service Representative

  • Feb 2021 - Present



Commercial Bank of Africa (CBA Group)

• Kenya
• Banking
• 1 - 100 Employee

• Customer Experience

  • Feb 2020 - Apr 2020

  Responded to customer inquiries, providing information on bank accounts, policies, products, and services  Assessed needs of customers, suggesting products and services accordingly  Reviewed and verified transactions to ensure proper processing according to established quality standards.  Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files.  Ordered supplies and materials, ensuring sufficient on-hand inventory and securing sensitive and propriety items  Maintain high volume of quality work, while insuring highest confidentiality  Opened/closed accounts including Checking, Savings,  Maintain customers' accounts  Maintained customer confidentiality, privacy and security  Processed customer requests for services, such as additional checks, change of address and reissue of statements.  Performed duties related to working with a bank's customer Show less



Technology Concepts Company Limited

• Dar esa Salaam

• Operation Assistant, Sales Coordinator, Customer Tender Preparation

  • Feb 2019 - Jun 2019