Director of Operations

• Jan 2020 - Present

Business Operations Manager - North America

• Sep 2019 - Dec 2019

Customer Operations Manager | Operations Management | Luxury Retail | Project Management

• Oct 2018 - Jul 2019

Passionate Operations Manager, details & client driven problem solver, dedicated project manager.

Miami Showrooms Operations Manager

• Feb 2015 - Sep 2018

Purchasing Manager / Operations Manager

• Apr 2014 - Jan 2015

B&B Maxalto, Zanotta, Vitra, LEMA, FLOS, Moroso, De Padova, Alessi, TRE PUI, Arclinea B&B Maxalto, Zanotta, Vitra, LEMA, FLOS, Moroso, De Padova, Alessi, TRE PUI, Arclinea

Purchasing Manager & Inventory Analyst/Merchandiser

• Jan 2012 - Mar 2014

Managed the most strategic portfolio of suppliers of the company Established contacts and requested quotes to potential new vendors in China and US suppliers Negotiated purchasing prices and conditions with new vendors Placed orders with factory in China (multi million dollars yearly budget of orders for the group) Managed payments of deposits and balances when production was completed Followed up with factories on production delays and coordinated with Quality control… Show more Managed the most strategic portfolio of suppliers of the company Established contacts and requested quotes to potential new vendors in China and US suppliers Negotiated purchasing prices and conditions with new vendors Placed orders with factory in China (multi million dollars yearly budget of orders for the group) Managed payments of deposits and balances when production was completed Followed up with factories on production delays and coordinated with Quality control department and Logistic manager Introduced new collections, defined retail prices, strategy for introductions Supervised the Online Merchandising Analyzed every week inventory and sales for each location and recommended orders for each location for about 15 factories and up to 3000 references. Communicated with store managers to give them Merchandising instructions (bi-monthly) Updated files and system per factory for orders in Production Analyzed the references and their results to recommend the items to put on sale, what to discontinue, what to develop. Worked closely with PR agencies to provide information about Sales or products and assist in defining Marketing Organized strategy for the AS IS items of the group, to reduce them, to increase the profit by organizing warehouse sales all over the country Worked closely with Warehouse sale to supervise transfers between locations Show less Managed the most strategic portfolio of suppliers of the company Established contacts and requested quotes to potential new vendors in China and US suppliers Negotiated purchasing prices and conditions with new vendors Placed orders with factory in China (multi million dollars yearly budget of orders for the group) Managed payments of deposits and balances when production was completed Followed up with factories on production delays and coordinated with Quality control… Show more Managed the most strategic portfolio of suppliers of the company Established contacts and requested quotes to potential new vendors in China and US suppliers Negotiated purchasing prices and conditions with new vendors Placed orders with factory in China (multi million dollars yearly budget of orders for the group) Managed payments of deposits and balances when production was completed Followed up with factories on production delays and coordinated with Quality control department and Logistic manager Introduced new collections, defined retail prices, strategy for introductions Supervised the Online Merchandising Analyzed every week inventory and sales for each location and recommended orders for each location for about 15 factories and up to 3000 references. Communicated with store managers to give them Merchandising instructions (bi-monthly) Updated files and system per factory for orders in Production Analyzed the references and their results to recommend the items to put on sale, what to discontinue, what to develop. Worked closely with PR agencies to provide information about Sales or products and assist in defining Marketing Organized strategy for the AS IS items of the group, to reduce them, to increase the profit by organizing warehouse sales all over the country Worked closely with Warehouse sale to supervise transfers between locations Show less

Sales and Office Manager

• Aug 2010 - Feb 2012

Sourced new collections in China, Italy and France according to the new trends Negotiated Purchasing prices Followed up with factories and provided requested information Solved International logistical problems (Europe/Asia to US) with production delays and /or shipments Coordinated and participated in major trade shows in Florida, NYC, Paris (HD, ICFF, Maison et Objet) to promote the company and its collections, as well as meeting with new potential vendors Improved the company… Show more Sourced new collections in China, Italy and France according to the new trends Negotiated Purchasing prices Followed up with factories and provided requested information Solved International logistical problems (Europe/Asia to US) with production delays and /or shipments Coordinated and participated in major trade shows in Florida, NYC, Paris (HD, ICFF, Maison et Objet) to promote the company and its collections, as well as meeting with new potential vendors Improved the company marketing tools (brochures, price lists, email blasts) Developed Sales in the US, South America, Caribbean and Canada with design firms and retail showrooms Exceeded goal for expansion (+125%) through the creation of a new customer portfolio an opened a new distribution channel with online stores. Participated actively in creating the corporate website, interfaced with Media agency and press editor Hired, trained and managed Interns Represented lines such as Oluce, Melogranoblu, FLOS, Smart and Green, De Castelli, Gamma Delta, Delta light, Venini, AK-47... Show less Sourced new collections in China, Italy and France according to the new trends Negotiated Purchasing prices Followed up with factories and provided requested information Solved International logistical problems (Europe/Asia to US) with production delays and /or shipments Coordinated and participated in major trade shows in Florida, NYC, Paris (HD, ICFF, Maison et Objet) to promote the company and its collections, as well as meeting with new potential vendors Improved the company… Show more Sourced new collections in China, Italy and France according to the new trends Negotiated Purchasing prices Followed up with factories and provided requested information Solved International logistical problems (Europe/Asia to US) with production delays and /or shipments Coordinated and participated in major trade shows in Florida, NYC, Paris (HD, ICFF, Maison et Objet) to promote the company and its collections, as well as meeting with new potential vendors Improved the company marketing tools (brochures, price lists, email blasts) Developed Sales in the US, South America, Caribbean and Canada with design firms and retail showrooms Exceeded goal for expansion (+125%) through the creation of a new customer portfolio an opened a new distribution channel with online stores. Participated actively in creating the corporate website, interfaced with Media agency and press editor Hired, trained and managed Interns Represented lines such as Oluce, Melogranoblu, FLOS, Smart and Green, De Castelli, Gamma Delta, Delta light, Venini, AK-47... Show less

Sales Manager

• Sep 2007 - Jan 2010

Created a new portfolio (+300 new accounts) from zero Prospected mostly by phone, new businesses and private clients Increased Network referrals, it became the main business source Developed the Sales of Financial products and Investment plans in Paris and surrounding area Exceeded Sales objectives and won 1st place in the company’s annual sales challenge surpassing 250 other Sales rep Developed management skills by hiring and training sales representatives to Sales techniques… Show more Created a new portfolio (+300 new accounts) from zero Prospected mostly by phone, new businesses and private clients Increased Network referrals, it became the main business source Developed the Sales of Financial products and Investment plans in Paris and surrounding area Exceeded Sales objectives and won 1st place in the company’s annual sales challenge surpassing 250 other Sales rep Developed management skills by hiring and training sales representatives to Sales techniques, prospection… Provided technical trainings to Sales rep, and conducted weekly meetings to stay on track towards goals Show less Created a new portfolio (+300 new accounts) from zero Prospected mostly by phone, new businesses and private clients Increased Network referrals, it became the main business source Developed the Sales of Financial products and Investment plans in Paris and surrounding area Exceeded Sales objectives and won 1st place in the company’s annual sales challenge surpassing 250 other Sales rep Developed management skills by hiring and training sales representatives to Sales techniques… Show more Created a new portfolio (+300 new accounts) from zero Prospected mostly by phone, new businesses and private clients Increased Network referrals, it became the main business source Developed the Sales of Financial products and Investment plans in Paris and surrounding area Exceeded Sales objectives and won 1st place in the company’s annual sales challenge surpassing 250 other Sales rep Developed management skills by hiring and training sales representatives to Sales techniques, prospection… Provided technical trainings to Sales rep, and conducted weekly meetings to stay on track towards goals Show less

Assistant Operations Manager

• 2005 - Sep 2006

Developed Office management skills by assisting the CEO and the PR team, by being the interface between the several clients and the Medias, by providing information as pictures, look books, listed price, availability, samples etc. Promoted the brands by organizing several events as Fashion shows (French Fashion week and Milano fashion shows- Robert abi Nader, Franck Sorbier, DAKS, Elie Saab), as Boutique openings (Catherine Malandrino), as Gallery openings Developed the Marketing… Show more Developed Office management skills by assisting the CEO and the PR team, by being the interface between the several clients and the Medias, by providing information as pictures, look books, listed price, availability, samples etc. Promoted the brands by organizing several events as Fashion shows (French Fashion week and Milano fashion shows- Robert abi Nader, Franck Sorbier, DAKS, Elie Saab), as Boutique openings (Catherine Malandrino), as Gallery openings Developed the Marketing analysis, created press books, press releases, analysis on ROI, elaborated reports of the results and strategic recommendations Show less Developed Office management skills by assisting the CEO and the PR team, by being the interface between the several clients and the Medias, by providing information as pictures, look books, listed price, availability, samples etc. Promoted the brands by organizing several events as Fashion shows (French Fashion week and Milano fashion shows- Robert abi Nader, Franck Sorbier, DAKS, Elie Saab), as Boutique openings (Catherine Malandrino), as Gallery openings Developed the Marketing… Show more Developed Office management skills by assisting the CEO and the PR team, by being the interface between the several clients and the Medias, by providing information as pictures, look books, listed price, availability, samples etc. Promoted the brands by organizing several events as Fashion shows (French Fashion week and Milano fashion shows- Robert abi Nader, Franck Sorbier, DAKS, Elie Saab), as Boutique openings (Catherine Malandrino), as Gallery openings Developed the Marketing analysis, created press books, press releases, analysis on ROI, elaborated reports of the results and strategic recommendations Show less