Caroline Pelland
Sales Coordinator at BMO Global Asset Management- Claim this Profile
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Français Native or bilingual proficiency
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Anglais Full professional proficiency
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Bio
Martine Phaneuf
Je recommande Caroline pour son efficacité à répondre aux demandes des clients. Cela a rendu ma tâche tellement plus facile. Très professionnelle.
Andrew McNally
I taught Caroline Pelland in the Planning and Managing a Fashion Presentation course. She was organized, punctual and pro-active.
Martine Phaneuf
Je recommande Caroline pour son efficacité à répondre aux demandes des clients. Cela a rendu ma tâche tellement plus facile. Très professionnelle.
Andrew McNally
I taught Caroline Pelland in the Planning and Managing a Fashion Presentation course. She was organized, punctual and pro-active.
Martine Phaneuf
Je recommande Caroline pour son efficacité à répondre aux demandes des clients. Cela a rendu ma tâche tellement plus facile. Très professionnelle.
Andrew McNally
I taught Caroline Pelland in the Planning and Managing a Fashion Presentation course. She was organized, punctual and pro-active.
Martine Phaneuf
Je recommande Caroline pour son efficacité à répondre aux demandes des clients. Cela a rendu ma tâche tellement plus facile. Très professionnelle.
Andrew McNally
I taught Caroline Pelland in the Planning and Managing a Fashion Presentation course. She was organized, punctual and pro-active.
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Credentials
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Certification professeur de pilates au sol et sur table
Stott Merrithew PilatesOct, 2018- Sep, 2024 -
Health & Wellness Coach
Health Coach InstituteNov, 2017- Sep, 2024 -
Certificate of Recognition BarreAmped
BarreAmped by Seren Motus, LLCOct, 2016- Sep, 2024 -
Business model
Zoom AcadémieJan, 2009- Sep, 2024
Experience
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BMO Global Asset Management
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Canada
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Financial Services
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200 - 300 Employee
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Sales Coordinator
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Jan 2023 - Present
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Mindset Coach
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Jan 2017 - Present
A Modern Wellness approach targeting habit change, Mindset techniques, Nutrition and emotional skills to slowly integrate new behaviours thowards a better version of yourself in all areas. As a Certified Health & Wellness Coach, I combined past experiences, energetic gifts mixed with tips I learned while traveling many places worldwide to learn different approach and techniques to uplift my practice an offer those to my clients. Through one to one, group coaching, I am open to runs Workshops for businesses and local communities targeting all aspects of the Wellness world. Show less
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Personal Banker Associate
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Sep 2021 - Jan 2023
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking. Assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice. Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs. Contributes to meeting branch business results and the customer experience. Acts as a key member of a collaborative and versatile branch and market team. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice. Organizes work information to ensure accuracy and completeness. Takes the initiative to find creative approaches that make each customer’s experience feel personal. Looks for ways to contribute to the ongoing improvement of the overall branch customer experience. Contributes to business results and the overall experience delivered in the branch. Currently doing the IFSE course. Show less
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Massawippi Mercantile Inc.
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Canada
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Food & Beverages
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1 - 100 Employee
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General Manager
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May 2021 - Aug 2021
Massawippi Mercantile, is a community market place along Massawippi Lake that merge locally sourced items from around the globe. Role in brief: Oversees and managed + coordinated building a brand/local market in North Hatley. Opening accounts for various divisions and building a relationship with such as food and beverages, boutique, POS, social media platform, job posting and hiring process. Coordination of accounts and close relationship with accountability. Managed weekly team meetings with partners. Looked for furniture and helped with design and creative aspect of the brand. Research and developped accounts for the Atelier/ boutique portion of the project. Managed a budget for various aspect of the business. Creation of an employee plateform for scheduling and payroll. Participated in the creation of the training manuel for employees. CNESST Certified. Obtained various permits for the business. Helped with translation of the menu and recipes. Show less
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Tremblant Living Luxury Chalet Rentals
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Canada
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Hospitality
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1 - 100 Employee
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Head Concierge
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Feb 2019 - Apr 2021
Responsible for guest services and relationship management, including trip planning & concierge services. Additionally responsible for payments & invoicing, internal learning management and marketing support including social media, photoshoot, and paid advertising. Responsible for guest services and relationship management, including trip planning & concierge services. Additionally responsible for payments & invoicing, internal learning management and marketing support including social media, photoshoot, and paid advertising.
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b.cycle
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Chile
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Research Services
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1 - 100 Employee
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Certified Stott Pilates + BarreAmped Instructor
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Jun 2017 - Jan 2020
Worked in different studios from Montreal through Mont-Tremblant; Connexion Pilates, b.cycle, Pilates Boisfranc, Kinesiologue studio de Pilates sur table. Overall, drove 30% repeat business through new clientele and built connexion with one on one and semi private class to work on posture, mindfullness connexion body and mind. Helped my groups to better connect with their center physically and mentally. Using a different and uplifting approach combining barre background in reformer and mat Pilates class. Helped many clients prevent injuries as well. Traveled and lived in California and Australia to better perfect my teaching techniques. Show less
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Strom construction
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Canada
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Construction
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1 - 100 Employee
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Coordinator & Project Planner
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Jun 2019 - Dec 2019
Research of material for projects, maintened relations and great communication with providers, in charge of supervising logistic and coordinating with different providers, assisting the head project manager. Research of material for projects, maintened relations and great communication with providers, in charge of supervising logistic and coordinating with different providers, assisting the head project manager.
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Association Manger Santé Bio
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Canada
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Writing and Editing
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Adjointe administrative
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Nov 2016 - Nov 2017
Planning of various meetings for the Board of Directors and for the Eat Healthy Organic Expo. Liaising with partners and exhibitors. Helping and supporting the logistics for the annual event. Managing emails and customer requests. Search for new exhibitors. Planning of various meetings for the Board of Directors and for the Eat Healthy Organic Expo. Liaising with partners and exhibitors. Helping and supporting the logistics for the annual event. Managing emails and customer requests. Search for new exhibitors.
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Se Ce Apparel Co. Ltd.
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Canada
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Apparel & Fashion
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1 - 100 Employee
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Sales Support for Iro Paris, Uggs Australia, Eileen Fisher.
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Nov 2015 - Aug 2016
Assisted and prepared all the new collections from our customers, coordinated the samples in showroom and showing new collection to clients. Building and maintening business with our clients, reaching out for new clients-cold calls. Assisted and prepared all the new collections from our customers, coordinated the samples in showroom and showing new collection to clients. Building and maintening business with our clients, reaching out for new clients-cold calls.
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Michael Kors
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Assistant Manager
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Oct 2012 - Dec 2014
Assistant Manager for $917M store in the fourth quarter and top Canadian retail store with 25 employees and 4 major categories (footwear, handbags, apparel, jewellery & small leather goods accessories). Helping our team grow by product knowledge base presentation, visual, managing internal communication with other team. Assistant Manager for $917M store in the fourth quarter and top Canadian retail store with 25 employees and 4 major categories (footwear, handbags, apparel, jewellery & small leather goods accessories). Helping our team grow by product knowledge base presentation, visual, managing internal communication with other team.
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VERO MODA
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Denmark
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Retail
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500 - 600 Employee
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Assistant Manager
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Apr 2012 - Oct 2012
Danish brand, stylish and accessible brand. Assistant Manager for store Laval and opened a new flagship store in Montreal. Helped build the team and increase the stores revenue. Danish brand, stylish and accessible brand. Assistant Manager for store Laval and opened a new flagship store in Montreal. Helped build the team and increase the stores revenue.
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Education
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McGill University
Certificat in Public Relation & Management, Public Relation & Management -
Collège LaSalle, Montréal
DEC, Fashion Marketing (Intensive program) -
Health Coach Institute
Certificate, Foods, Nutrition, and Wellness Studies, General -
Collège Lionel-Groulx
College Degree, Human sciences