Caroline Masse

Vice President, Student Success, Strayer University at Strayer University
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Contact Information
us****@****om
(386) 825-5501
Location
Marietta, Georgia, United States, GE

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5.0

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Brian Phillips

Caroline is a consummate professional in the world of instructional design - fun to work with and serious about getting things done, she frankly just plain kills it when it comes to hammering out decisions that mold the project as it moves along...

Red Hughes

True devotion and passion is what Caroline has in all she does. She is dedicated, honest, hard working and delivers outstanding ideas, presentations and products with great results. She is one of the rare individuals that is so caring, friendly and amazing to work with. It is my pure honor to work with her on her various projects and know her as a friend. An exceptional individual with so much to give and a true asset to have on your team!

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Vice President, Student Success, Strayer University
      • Dec 2021 - Present

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Vice President, Strategy and Experience, Strayer University
      • Nov 2020 - Dec 2021

    • Associate Vice President, Employability
      • Jan 2019 - Nov 2020

    • United States
    • Higher Education
    • 700 & Above Employee
    • Director, Learning Design
      • Sep 2016 - Jan 2019

    • United States
    • E-Learning Providers
    • 1 - 100 Employee
    • Sr. Director of Client Success
      • Aug 2013 - Jul 2016

      - Led multidisciplinary team responsible for implementing eight competency-based education programs including new client onboarding, curriculum development workshops, enterprise configurations, and technical integrations - Explored and defined new educational models that enhance student and faculty experiences and strive to achieve better learning outcomes for students - Defined processes and professional service offerings, which include partnership services, instructional redesign, and change management across an institution - Worked with over 50 faculty members, subject matter experts, and institutional stakeholders to develop competency-based degree programs approved by the Department of Education - Organized support functions to ensure clients are well positioned to achieve their desired strategic, operational, and academic goals Show less

    • United States
    • Design Services
    • 1 - 100 Employee
    • Senior Instructional Designer
      • Nov 2007 - Jul 2013

      - Led the design and development of story-driven training solutions for healthcare, government, corporate, and non-profit clients across various delivery platforms. Managed client and stakeholder expectations, production flow, as well as development of media and instructional assets. Worked with multidisciplinary teams to identify creative solutions and story elements that align to adult learning principles and learning needs of target audiences. - Managed the creation of 25 learning projects from needs assessment through delivery (clients included The Walt Disney Company, Booz Allen Hamilton, Hill-Rom, Veteran Affairs, Army Medicine, Adventure to Fitness, Spaceport America) - Partnered with internal and external stakeholders to ensure productivity, engagement, and buy-in of learning products - Applied narrative, instructional design theories, and adult learning principles to develop learning experiences embedded with story, interactivity, and assessments - Developed implementation/roll out plans for training programs including communications and marketing - Assisted leadership in internal organizational development efforts including employee engagement, motivation, onboarding, and process improvement - Participated in the design and delivery of creative and engaging needs assessment sessions Show less

    • Co-Founder
      • 2008 - 2012

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Instructional Designer
      • May 2007 - Nov 2007

    • Instructional Designer
      • Jun 2005 - May 2007

Education

  • University of Central Florida
    MA, Instructional Systems Design
    2003 - 2005
  • University of Florida
    BA, History
    1997 - 2000

Community

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