Contracting & Product Director - UK Abbey Ireland & UK

• Jan 2023 - Present

Contracting Manager

• Sep 2016 - Jan 2023

Head of UK & Ireland Contracting

• Jun 2015 - Aug 2016

• Support and guide operational staff at Head Office in Padua. • Develop both existing and new product in the UK and Ireland. • Manage pricing strategy for Sales team. • Improve team’s product and pricing knowledge via area presentations / network events / Hotel inspections. • Support and guide operational staff at Head Office in Padua. • Develop both existing and new product in the UK and Ireland. • Manage pricing strategy for Sales team. • Improve team’s product and pricing knowledge via area presentations / network events / Hotel inspections.

Group Contracts Manager

• Jul 2010 - Jun 2015

Responsible for growth of inbound group travel business to the UK and Ireland. Responsible for growth of inbound group travel business to the UK and Ireland.

Area Manager

• May 2004 - Jun 2010

• Negotiating in US$, Euros and other local currencies and securing multi-year contracts with hotels, coach companies, airlines and non-hotel service providers. • Direct responsibility for product development and contracting in: Scandinavia, France, Egypt, Morocco, India, Nepal, Sri Lanka, Ireland, London and Scotland, Albania, Macedonia, Bulgaria, Greece, Turkey, Ukraine, Iceland and Greenland. • Responsible for product cost analysis and competitive analysis. • Responsible for product quality – analysis results from passenger evaluations. • Responsible for providing accurate, exciting brochure copy and image selection for catalogue and web pages. • Responsible for smooth running of ground operations for UK and Irish groups. Show less

Smithsonian Account Manager

• 1989 - 2001

• Control of product development process for Saga’s client Smithsonian Odyssey Tours. • Direct responsibility for product development and buying for brochure product. • Proposal of product for sale to members of the Smithsonian Institution. • Control of quality standards across the worldwide product portfolio. • Management of brochure production process for Odyssey Tour brochures. • Control of product development process for Saga’s client Smithsonian Odyssey Tours. • Direct responsibility for product development and buying for brochure product. • Proposal of product for sale to members of the Smithsonian Institution. • Control of quality standards across the worldwide product portfolio. • Management of brochure production process for Odyssey Tour brochures.