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5.0

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Stephanie Eswine

Caroline is a person I turn to for advice and for rounds of brainstorm tennis. She is proactive, results driven, responsible and technically savvy. She is always ready to put all of her energy and time to get the job done correctly. Caroline has exceptional troubleshooting, analytical, and creative skills. She is a team player and such a pleasure to work with.

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Experience

    • Media Production
    • 1 - 100 Employee
    • Project Planner
      • Jul 2021 - Present

    • United States
    • Software Development
    • 400 - 500 Employee
    • Director of Customer Success
      • Sep 2021 - Jun 2022

      •Managed $6M+ digital marketing spend in the Hospitality industry for Montage Hotels and Resorts, Pendry Hotels, Fontainebleau Miami and Viceroy Hotels and Resorts. •Acted as main point of contact for clients and liaison to marketing, creative and analytics teams.•Oversaw all task management and client status documents and reporting to clients weekly.Reported marketing results to clients monthly and reviewed data analytics to plan and forecast media spend.•Negotiated renewals of annual media plans for 2022 and retained all 2021 clients, executing new year contracts and media spend.

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Mar 2021 - Jun 2021

      •Managed agency portfolio of media spend in online digital marketing across many industries including Real Estate, Home Improvement and Maintenance, IT Services and Ecommerce.•Managed Digital Marketing Department including task management and deliverables and oversaw 3 employees. •Maintained client relationships as main point of contact and provided monthly strategic recommendations for display, social, SEM, SEO and CRM campaigns and performed performance review meetings. •Managed agency portfolio of media spend in online digital marketing across many industries including Real Estate, Home Improvement and Maintenance, IT Services and Ecommerce.•Managed Digital Marketing Department including task management and deliverables and oversaw 3 employees. •Maintained client relationships as main point of contact and provided monthly strategic recommendations for display, social, SEM, SEO and CRM campaigns and performed performance review meetings.

    • Associate Director of Digital Accounts
      • Apr 2019 - Mar 2021

      •Developed and managed annual digital marketing campaigns to ensure a synergized marketing strategy designed to meet revenue goals including yearly performance reviews of success•Built and maintained client relationships as main point of contact and provided monthly strategic recommendations for display, social, SEM, SEO and CRM campaigns•Supervised, managed, trained and evaluated 5+ employees and acted as a resource to the team using past experience and learnings

    • Senior Accounts Manager
      • Jan 2018 - Mar 2019

    • Interactive Design Manager
      • May 2013 - Dec 2017

    • Manufacturing
    • 1 - 100 Employee
    • Ambassador
      • Apr 2017 - Jul 2019

      Shop the India Hicks lifestyle brand https://indiahicks.com/rep/asprettyaspossible Shop the India Hicks lifestyle brand https://indiahicks.com/rep/asprettyaspossible

    • United States
    • Religious Institutions
    • 1 - 100 Employee
    • Outreach Coordinator
      • Dec 2008 - Apr 2013

    • Real Estate
    • 1 - 100 Employee
    • Sales Manager
      • Apr 2004 - Jun 2007

Education

  • University of Lynchburg
    BA, Political Science
    -

Community

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