Caroline LEFEBVRE

Operations Excellence Manager at Randstad Sourceright
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Contact Information
us****@****om
(386) 825-5501
Location
Nantes, Pays de la Loire, France, FR
Languages
  • Anglais Full professional proficiency
  • Espagnol Elementary proficiency
  • Néerlandais Limited working proficiency

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Edgar Pansu

Caroline est très efficace, toujours orientée vers la recherche de solutions. Très agréable dans le travail, elle est d'une bonne humeur à toute épreuve.

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Experience

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Operations Excellence Manager
      • Feb 2022 - Present

      Responsible for instilling operational excellence and driving transformational change to ensure the service provided to either a specific client account or region is operating to best practice processes and evolves through the implementation of new products and services to keep the account and solution ahead of the market. Responsible for instilling operational excellence and driving transformational change to ensure the service provided to either a specific client account or region is operating to best practice processes and evolves through the implementation of new products and services to keep the account and solution ahead of the market.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Operations Excellence Lead
      • Mar 2016 - Sep 2020

      In this role, I aim to maximize my team's ability to provide a truly consultative partnership to stakeholders through operational and procedural excellence. By managing the roll-out and standardization of innovative procurement strategies, my goal is to ensure a consistent experience during the acquisition of external staff.Scope of work:• Manage a team of Staffing Specialists, providing operational and career-level support where necessary• Perform analysis on performance metrics related to data accuracy, stakeholder interaction, and supply base management• Develop comprehensive action plans to address opportunities for improvement and long-term program scalability• End-to-end management of all operations-based projects aimed at maximizing quality, efficiency, and consistency for EMEA and APAC programs• Manage incoming escalations through incident investigation, identifying procedural gaps, developing corrective plans, and providing team coaching• Act as client's key point of contact for operational or procedural adherence and improvements Show less

    • MSP Operations Manager
      • Sep 2013 - Feb 2016

      Implemented and launched an MSP Program. Responsible for day to day program management, supplier performance, cost savings, SLA achievement and executive level relationships with suppliers, VMS provider and client.

    • Staffing Specialist - Vendor Management for Microsoft
      • Sep 2011 - Sep 2013

      Vendor management Specialist for Microsoft :- Helping Hiring Managers with a legal perspective, in order to help them chosing the best contract. - Sending RFPs and managing Temp agencies in their research. - Helping Hiring Managers drafting the contracts- Invoicing

    • Netherlands
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Talent Sourcer
      • Feb 2011 - Sep 2011

      Recruiting for the Headquarter. Recruiting for the Headquarter.

  • Eurilogic
    • Chatenay Malabry
    • Recruiter
      • Aug 2010 - Feb 2011

      IT Recruitment IT Recruitment

    • Netherlands
    • Human Resources Services
    • 700 & Above Employee
    • Consultant
      • Nov 2005 - Mar 2010

      - Prospect Research - Recruitment - Invoicing - Prospect Research - Recruitment - Invoicing

    • France
    • Human Resources Services
    • 1 - 100 Employee
    • Chargée de Recherche
      • Mar 2004 - Oct 2004

      Recrutement par approche directe Recrutement par approche directe

    • United Kingdom
    • Staffing and Recruiting
    • 700 & Above Employee
    • HR Assistant
      • Jun 2003 - Nov 2003

Education

  • IGS
    Master 1, Human Resources Development
    2010 - 2010
  • EGC Saint Nazaire
    Diplome consulaire, Commerce International
    2001 - 2004
  • The University of Memphis
    Human Resources Management and Services
    2003 - 2003
  • Grand Air
  • Grand Air

Community

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