Caroline LEFEBVRE
Operations Excellence Manager at Randstad Sourceright- Claim this Profile
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Anglais Full professional proficiency
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Espagnol Elementary proficiency
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Néerlandais Limited working proficiency
Topline Score
Bio
Edgar Pansu
Caroline est très efficace, toujours orientée vers la recherche de solutions. Très agréable dans le travail, elle est d'une bonne humeur à toute épreuve.
Edgar Pansu
Caroline est très efficace, toujours orientée vers la recherche de solutions. Très agréable dans le travail, elle est d'une bonne humeur à toute épreuve.
Edgar Pansu
Caroline est très efficace, toujours orientée vers la recherche de solutions. Très agréable dans le travail, elle est d'une bonne humeur à toute épreuve.
Edgar Pansu
Caroline est très efficace, toujours orientée vers la recherche de solutions. Très agréable dans le travail, elle est d'une bonne humeur à toute épreuve.
Experience
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Randstad Sourceright
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Netherlands
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Human Resources Services
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700 & Above Employee
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Operations Excellence Manager
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Feb 2022 - Present
Responsible for instilling operational excellence and driving transformational change to ensure the service provided to either a specific client account or region is operating to best practice processes and evolves through the implementation of new products and services to keep the account and solution ahead of the market. Responsible for instilling operational excellence and driving transformational change to ensure the service provided to either a specific client account or region is operating to best practice processes and evolves through the implementation of new products and services to keep the account and solution ahead of the market.
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Allegis Global Solutions
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United States
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Staffing and Recruiting
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700 & Above Employee
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Operations Excellence Lead
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Mar 2016 - Sep 2020
In this role, I aim to maximize my team's ability to provide a truly consultative partnership to stakeholders through operational and procedural excellence. By managing the roll-out and standardization of innovative procurement strategies, my goal is to ensure a consistent experience during the acquisition of external staff.Scope of work:• Manage a team of Staffing Specialists, providing operational and career-level support where necessary• Perform analysis on performance metrics related to data accuracy, stakeholder interaction, and supply base management• Develop comprehensive action plans to address opportunities for improvement and long-term program scalability• End-to-end management of all operations-based projects aimed at maximizing quality, efficiency, and consistency for EMEA and APAC programs• Manage incoming escalations through incident investigation, identifying procedural gaps, developing corrective plans, and providing team coaching• Act as client's key point of contact for operational or procedural adherence and improvements Show less
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MSP Operations Manager
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Sep 2013 - Feb 2016
Implemented and launched an MSP Program. Responsible for day to day program management, supplier performance, cost savings, SLA achievement and executive level relationships with suppliers, VMS provider and client.
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Staffing Specialist - Vendor Management for Microsoft
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Sep 2011 - Sep 2013
Vendor management Specialist for Microsoft :- Helping Hiring Managers with a legal perspective, in order to help them chosing the best contract. - Sending RFPs and managing Temp agencies in their research. - Helping Hiring Managers drafting the contracts- Invoicing
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Carglass® Nederland
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Netherlands
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Motor Vehicle Manufacturing
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700 & Above Employee
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Talent Sourcer
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Feb 2011 - Sep 2011
Recruiting for the Headquarter. Recruiting for the Headquarter.
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Eurilogic
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Chatenay Malabry
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Recruiter
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Aug 2010 - Feb 2011
IT Recruitment IT Recruitment
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Randstad
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Netherlands
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Human Resources Services
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700 & Above Employee
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Consultant
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Nov 2005 - Mar 2010
- Prospect Research - Recruitment - Invoicing - Prospect Research - Recruitment - Invoicing
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Stanton Wallace
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France
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Human Resources Services
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1 - 100 Employee
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Chargée de Recherche
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Mar 2004 - Oct 2004
Recrutement par approche directe Recrutement par approche directe
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Hays
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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HR Assistant
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Jun 2003 - Nov 2003
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Education
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IGS
Master 1, Human Resources Development -
EGC Saint Nazaire
Diplome consulaire, Commerce International -
The University of Memphis
Human Resources Management and Services -
Grand Air
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Grand Air