Caroline Kirkpatrick, PHR

Sr. Director, Human Resources at Pavilion Payments
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Worth, Texas, United States, US
Languages
  • English -

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Bio

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Credentials

  • Professional in Human Resources® (PHR®)
    HRCI
    Jan, 2018
    - Nov, 2024
  • Professional in Human Resources® (PHR®)
    HR Certification Institute - HRCI
    Jan, 2018
    - Nov, 2024

Experience

    • United States
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • Sr. Director, Human Resources
      • Jun 2023 - Present

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Senior Director, Total Rewards
      • May 2022 - Jun 2023

    • Director, Human Resources
      • Jun 2013 - May 2022

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Human Resources Director
      • Mar 2019 - May 2022

    • Regional HR Manager
      • Jun 2013 - Mar 2019

      As HR Manager I am responsible for the overall direction of human resources for abeo’s central division. Working collaboratively with abeo and client leadership to develop, manage, and implement HR policies and programs that support all business practices. Areas of responsibilities include recruitment, retention, benefits administration, training & development, salary administration, performance management, succession planning, employee safety programs, and employee relations. abeo is a… Show more As HR Manager I am responsible for the overall direction of human resources for abeo’s central division. Working collaboratively with abeo and client leadership to develop, manage, and implement HR policies and programs that support all business practices. Areas of responsibilities include recruitment, retention, benefits administration, training & development, salary administration, performance management, succession planning, employee safety programs, and employee relations. abeo is a nationwide medical billing and software company focused on delivering anesthesiology groups and ambulatory surgery centers with medical billing, transcription and coding services; financial and consulting business services; and billing management software. abeo eliminates the burdens associated with billing and business services through a client focused culture aimed at delivering a level of service and quality above that of industry standards. abeo is unique from many billing companies because we compete on quality rather than price. To succeed at this strategy we invest in personnel with the skill sets and education needed to deliver results. We blend our personnel with process and technology to take efficiency to the next level. Best practices play a key role in our ability to provide the quality of service clients receive and have come to expect from abeo. Our clients know their best interest is at the center of abeo doing their job, and doing it well. Specialties Anesthesia Billing Services, Anesthesia Practice Management, Contracting Services, Surgery Center Billing Services, Medical Transcription & Coding, Billing Management Software

    • United States
    • Retail
    • 700 & Above Employee
    • Executive Team Leader Human Resources
      • Nov 2010 - Jun 2013

      Manage: - More than 100 employees and all staffing processes - Employee relations cases - Team development and training - Review and approval of all corrective actions, including terminations for all employees in 11 stores working less than 90 days - Payroll Allocation - Succession Planning; anticipate and proactively plan for hiring needs to ensure all functional areas are appropriately staffed - Develop and implement effective action plans to reduce turnover… Show more Manage: - More than 100 employees and all staffing processes - Employee relations cases - Team development and training - Review and approval of all corrective actions, including terminations for all employees in 11 stores working less than 90 days - Payroll Allocation - Succession Planning; anticipate and proactively plan for hiring needs to ensure all functional areas are appropriately staffed - Develop and implement effective action plans to reduce turnover year-over-year including interview audits - Development of training for forecasting, scheduling, timekeeping and learning plans/training for all staff. - Conduct subject matter expert training for new hires and executives - Weekly team events to maintain morale

    • Executive Team Leader
      • Jan 2008 - Nov 2010

      Managed: - More than 200 people in one store with five-million-dollar revenue, per month - Action plans for employee protection during personal crisis, in-store crisis (fire, parking-lot shootings etc.) - Managed mitigation of theft and fraud using corporate procedures - Implementation of assets protection procedures for more than $60 million - Managed team of up to 4 people directly in Assets Protection - Managed team objectives, goal setting, and implementation of team… Show more Managed: - More than 200 people in one store with five-million-dollar revenue, per month - Action plans for employee protection during personal crisis, in-store crisis (fire, parking-lot shootings etc.) - Managed mitigation of theft and fraud using corporate procedures - Implementation of assets protection procedures for more than $60 million - Managed team of up to 4 people directly in Assets Protection - Managed team objectives, goal setting, and implementation of team development initiatives - Community relations, including: Law Enforcement Partnerships, Grants, Community Fundraisers

    • Intern
      • May 2007 - Aug 2007

      Filed court service papers, received judges' signatures and prepared service packets for court Interacted with the general public and legal professionals in court Answered phones and attended court appointments with clients Filed court service papers, received judges' signatures and prepared service packets for court Interacted with the general public and legal professionals in court Answered phones and attended court appointments with clients

Education

  • Texas Christian University
    Bachelor of Science, Criminal Justice
    2003 - 2007
  • McCallum High School
    1999 - 2003

Community

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