Caroline Kallmeyer

Sales Strategy and Operations Manager at Devoted Health
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City, Missouri, United States, US

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Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Sales Strategy and Operations Manager
      • Jun 2022 - Present

      Responsible for managing operations, strategy and performance for all agencies and agents that are currently looking to be affiliated with Devoted Health. • Develop and execute thoughtful, analytically-backed strategies and optimization initiatives to deliver growth goals • Provide actionable insight to the managing and upkeep of all sales contracted agencies and agents across all markets • Responsible for all channel oversight and monitoring efforts • Cross-Functional… Show more Responsible for managing operations, strategy and performance for all agencies and agents that are currently looking to be affiliated with Devoted Health. • Develop and execute thoughtful, analytically-backed strategies and optimization initiatives to deliver growth goals • Provide actionable insight to the managing and upkeep of all sales contracted agencies and agents across all markets • Responsible for all channel oversight and monitoring efforts • Cross-Functional collaboration with departments as needed to identify opportunities for development • Refine, execute, and measure against our current processes. Build and monitor operational KPIs to track progress, ID flags • Build and manage key business intelligence dashboards to evaluate important KPI’s and metrics on contracting, onboarding and certification workflows • Aligning needs and deliverables across all levels of the organization and managing timely delivery of projects and assets related to goals and budget Show less Responsible for managing operations, strategy and performance for all agencies and agents that are currently looking to be affiliated with Devoted Health. • Develop and execute thoughtful, analytically-backed strategies and optimization initiatives to deliver growth goals • Provide actionable insight to the managing and upkeep of all sales contracted agencies and agents across all markets • Responsible for all channel oversight and monitoring efforts • Cross-Functional… Show more Responsible for managing operations, strategy and performance for all agencies and agents that are currently looking to be affiliated with Devoted Health. • Develop and execute thoughtful, analytically-backed strategies and optimization initiatives to deliver growth goals • Provide actionable insight to the managing and upkeep of all sales contracted agencies and agents across all markets • Responsible for all channel oversight and monitoring efforts • Cross-Functional collaboration with departments as needed to identify opportunities for development • Refine, execute, and measure against our current processes. Build and monitor operational KPIs to track progress, ID flags • Build and manage key business intelligence dashboards to evaluate important KPI’s and metrics on contracting, onboarding and certification workflows • Aligning needs and deliverables across all levels of the organization and managing timely delivery of projects and assets related to goals and budget Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Engagement Owner
      • Sep 2020 - Jun 2022

      • Manage and support a team of consultants to deliver project excellence • Cultivate relationships to achieve value objectives • Gauge and mitigate risks through issue resolution while escalating as necessary • Support collaboration between internal and external stakeholders • Track and present project performance through key milestones • Expert in PowerBI, Portfolio & Project Management (PPM), VersionOne, Microsoft Project, Lights On Network and Project Portal • Consulting… Show more • Manage and support a team of consultants to deliver project excellence • Cultivate relationships to achieve value objectives • Gauge and mitigate risks through issue resolution while escalating as necessary • Support collaboration between internal and external stakeholders • Track and present project performance through key milestones • Expert in PowerBI, Portfolio & Project Management (PPM), VersionOne, Microsoft Project, Lights On Network and Project Portal • Consulting Framework experience through both the Traditional and Iterative project approach

    • Senior Associate Revenue Cycle Consultant
      • Jul 2019 - Sep 2020

      Support multiple full-suite conversions, as well as lead efforts to identify opportunities to increase system efficiencies among client facilities and more accurately capture revenue. • Lead a team of 4 consultants to design and implement charging methodologies in networks of investor owned hospitals • Uplift 7 facilities with more efficient design to both reduce pain points and capture increased revenue more accurately • Automate charging for 5 net new facilities based on… Show more Support multiple full-suite conversions, as well as lead efforts to identify opportunities to increase system efficiencies among client facilities and more accurately capture revenue. • Lead a team of 4 consultants to design and implement charging methodologies in networks of investor owned hospitals • Uplift 7 facilities with more efficient design to both reduce pain points and capture increased revenue more accurately • Automate charging for 5 net new facilities based on facility charging specifications, investor standards and government regulations • Identify areas of missing revenue or incorrect charge capture through CCL auditing • Ensure accurate charge capture throughout all applicable clinical solutions • Identify, mitigate and communicate risks to fellow associates • Mentor associate consultants to assist in growing their skills

    • Associate Consultant Revenue Cycle
      • Jul 2017 - Jul 2019

      Designed and configured automatic charging for networks of hospitals and clinics transitioning to Cerner's Electronic Medical Record. • Extensive Charge Services knowledge • Certified Revenue Cycle Representative • Certified Specialist Business Intelligence • Designed, built and implemented automatic charging based on client specifications at 12 facilities • Recorded and tracked baseline data at 10 facilities • Lead Revenue Reconciliation meetings with 4 CFOs at 4… Show more Designed and configured automatic charging for networks of hospitals and clinics transitioning to Cerner's Electronic Medical Record. • Extensive Charge Services knowledge • Certified Revenue Cycle Representative • Certified Specialist Business Intelligence • Designed, built and implemented automatic charging based on client specifications at 12 facilities • Recorded and tracked baseline data at 10 facilities • Lead Revenue Reconciliation meetings with 4 CFOs at 4 facilities post conversion to ensure an increase in revenue of 5% or greater Ability to use automation and create custom CCL reports

    • United States
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Pharmaceutical Economic Analyst Intern
      • Jun 2016 - Jul 2016

      Assisted the finance team in analyzing, calculating and justifying pharmaceutical prices. • Analyzed and calculated price adjustments necessary to be made to generic pharmaceutical drugs • Reviewed and summarized legislature set for Pharmacy Benefit Managers in various states to ensure company compliance • Analyzed trends in the pharmaceutical business including, but not limited to: o The demand for specific generic pharmaceuticals o Increases and decreases in the… Show more Assisted the finance team in analyzing, calculating and justifying pharmaceutical prices. • Analyzed and calculated price adjustments necessary to be made to generic pharmaceutical drugs • Reviewed and summarized legislature set for Pharmacy Benefit Managers in various states to ensure company compliance • Analyzed trends in the pharmaceutical business including, but not limited to: o The demand for specific generic pharmaceuticals o Increases and decreases in the volume of appeals of price adjustments o The effect of legislation on the number of appeals received o Various factors affecting the volume of appeals Show less Assisted the finance team in analyzing, calculating and justifying pharmaceutical prices. • Analyzed and calculated price adjustments necessary to be made to generic pharmaceutical drugs • Reviewed and summarized legislature set for Pharmacy Benefit Managers in various states to ensure company compliance • Analyzed trends in the pharmaceutical business including, but not limited to: o The demand for specific generic pharmaceuticals o Increases and decreases in the… Show more Assisted the finance team in analyzing, calculating and justifying pharmaceutical prices. • Analyzed and calculated price adjustments necessary to be made to generic pharmaceutical drugs • Reviewed and summarized legislature set for Pharmacy Benefit Managers in various states to ensure company compliance • Analyzed trends in the pharmaceutical business including, but not limited to: o The demand for specific generic pharmaceuticals o Increases and decreases in the volume of appeals of price adjustments o The effect of legislation on the number of appeals received o Various factors affecting the volume of appeals Show less

Education

  • The University of Kansas School of Business
    Bachelor of Science - BS, Finance
    2013 - 2017

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