Caroline Henry

Assistant Director Of Financial Aid at North Central State College
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • Higher Education
    • 200 - 300 Employee
    • Assistant Director Of Financial Aid
      • Jul 2021 - Present

    • Financial Aid Specialist
      • Nov 2016 - Jun 2021

      •Assist with Federal, State and internal audits•Assist with Colleague yearly FA update•Collect Federal Work-Study department funding requests, and create budgets for each department based upon the funding given to us by the government. Then notify human resources and each individual department supervisor of their yearly allocation. •Reallocate department Federal Work-Study funds mid-year according to which departments have the greater need for funding. Then notify human resources and each individual department supervisor of their yearly reallocation.•Assist in cancelling loans for students that fall under 6 required credit hours or non-acceptance.•Adjust Pell dollars to reflect students’ registration after the Financial Aid census date.•Pull in students’ Pell Grant dollars and student loan funding through the transmittal process.•Pull in ISIR or FAFSA application data•Work the ISIR list to ensure our office collects data needed from each student and award when applicable. •Collect and process a variety of verification documents.•Run the batch evaluation process and variance process to determine if there are financial aid students who are taking non-required courses. Then notify these students and advise them to meet with an academic advisor or liaison. •Help students with various tasks such as: FAFSA applications, FSA I.D. password issues, assisting them with completing verification, contacting the IRS, filling out student loan increase forms, etc. •Supervise our Federal Work-Study student/students•Correspond with other college/university financial aid offices to confirm enrollment of consortium students.•Confirm final grades of consortium students for financial aid offices at other colleges/universities. •Create non-transmitted Pell Grant awards on the COD federal website.

    • United States
    • Banking
    • Teller/ Assistant Head Teller
      • Mar 2013 - Nov 2016

      • Balance and maintain a teller drawer on a daily basis • Process deposit and withdraw transactions on a daily basis • Balance the on-site ATM daily, and troubleshoot problems as necessary • Monitor and maintain branch safety deposit boxes • Cross-sell products to customers, including, but not limited to, new deposit accounts, online banking, mobile banking, telebanking, trust and investment accounts • Resolve more complex issues and questions, including, but not limited to, opening IRA’s, HSA’s, estate accounts, business accounts, POA accounts, and Representative Payee accounts • Assist IRA and HSA customers with distributions, rollovers, contributions and transfers • Assist tellers with more complex questions and situations as needed • Count and manage the branch cash vault when the head teller is out of the branch, while working to keep cash totals at or below cash limits set by the bank security officer

    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Waitress/Clerk
      • May 2012 - Mar 2013

      Prepare and maintain the café, as well as hosting and serving the customers Maintain the greenhouse, including watering, weeding and planting Grind, flavor and brew coffee for customers Maintain gift shop and serve customers that are buying gifts Prepare and maintain the café, as well as hosting and serving the customers Maintain the greenhouse, including watering, weeding and planting Grind, flavor and brew coffee for customers Maintain gift shop and serve customers that are buying gifts

    • Hospitality
    • 100 - 200 Employee
    • Caterer
      • Oct 2011 - Apr 2012

      Served customers food, drinks and desserts Prepared tables, buffet lines, and place settings Cleaned banquet rooms after events were over Served customers food, drinks and desserts Prepared tables, buffet lines, and place settings Cleaned banquet rooms after events were over

Education

  • Mount Vernon Nazarene University
    Bachelor of Business Administration - BBA, Business Administration
    2019 - 2020
  • North Central State College
    Associate of Applied Business, Marketing
    2013 - 2015

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