Caroline Gillam

Director, J-1 Training & Compliance, Teach USA at Cultural Vistas
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Contact Information
us****@****om
(386) 825-5501
Location
Washington, District of Columbia, United States, US

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Francine B.

Caroline is a valued, trusted, and talented director with the utmost integrity. She is an expert in the field of J-1 internship and trainee regulations. She is extremely bright, has many talents, possesses excellent analytical skills, and is very reliable. Caroline is an effective team player at every level. She makes informed decisions utilizing input she gathers from her team and is a very strong facilitator with her team and her colleagues. Results driven, Caroline is one of the most open people with whom I have had the pleasure of working.

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Experience

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Director, J-1 Training & Compliance, Teach USA
      • Nov 2018 - Present

      Internal consultant for the organization’s J-1 exchange visitor programs on matters of compliance and best practices for program administration. Conduct audits of programs and provide guidance on program administration best practices. Scale up the J-1 Teacher program including business development, partnership contracts, compliance, application process and support services with an average 95% satisfactory rating. Created new teacher recruiting service to match school and international teachers. Administer regulatory training for new staff and conduct on-going training for all staff Collaborate with Directors and Management team to drive the organization’s strategy Show less

    • Director, Train USA, J-1 Intern and Trainee Programs
      • Jun 2010 - Nov 2018

      Manage a team of 10+ staff in supporting their clients' programs, service delivery and overall customer experience consistently achieving an average of 95% satisfactory rating. Create policy and ensure compliance with federal regulations representing the organization with the Department of State Manage client relations, customer support and program monitoring Strategize and implement business development initiatives, partnerships and contracts Drive continuous improvement of technology working with IT on software development Create budget and track program projections and expenditures Collaborate with Accounting, Sales, Marketing/Communications to enhance and create department processes, services and materials. Show less

    • Senior Program Manager/Program Manager
      • May 2007 - Jun 2010

      Manage application process for J-1 visa sponsorship for Intern/Trainee programs Supervise and mentor Program Specialist Solve problems with US Consulates, Homeland Security, Social Security and others Domestic and international travel to clients, partners and conferences Conduct orientations and company visits

Education

  • University of North Carolina at Chapel Hill
    Bachelor's degree, International Studies

Community

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