Caroline Gianoplus
REALTOR/Broker at Coldwell Banker Sea Coast Advantage- Claim this Profile
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Topline Score
Bio
Credentials
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CPR, First Aid and AED
American Red Cross
Experience
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Coldwell Banker Sea Coast Advantage
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United States
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Real Estate
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500 - 600 Employee
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REALTOR/Broker
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Feb 2021 - Present
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UNC Wilmington
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United States
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Higher Education
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Assistant Director of Ticket Operations
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Aug 2016 - Nov 2020
● Sell and service hospitality packages to all ticketed athletic events ● Set up and coordinate game day activities ● Schedule and manage 10 student staff and one intern ● Operate and manage the ticket booth on game days ● Prospect and cultivate new ticket sales leads through sales calls, e-mails, and by conducting sales conversations via phone presentations, in-office meetings/presentations and business meetings ● Assist with gameday management when needed ● Coordinate ticket donations with UNCW Seahawk Club ● Assist in the development of revenue forecasting reports and oversee part-time/student staff ● Work with community members and group leaders to effectively increase group sales and customize experiential packages ● Work collaboratively with the marketing, facilities, Seahawk Club, and university staff, as well as students, business vendors, community leaders, and other athletics stakeholders
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3 Birds Marketing LLC
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United States
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Advertising Services
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1 - 100 Employee
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Digital Evaluator
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May 2016 - Jul 2016
•Effectively replicate the consumer experience within the digital space for our clients. •Evaluate and recommend improvements to better optimize dealership websites. •Collect and rate search engine results. •Research and confirm data accuracy, ensuring it’s consistent across dealership reputation and social media sites. •Respond to any discrepancies within the collected data. •Perform quality audits and generate client ready reports for dealerships throughout the country. •Effectively replicate the consumer experience within the digital space for our clients. •Evaluate and recommend improvements to better optimize dealership websites. •Collect and rate search engine results. •Research and confirm data accuracy, ensuring it’s consistent across dealership reputation and social media sites. •Respond to any discrepancies within the collected data. •Perform quality audits and generate client ready reports for dealerships throughout the country.
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Intern and Student Worker
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Oct 2013 - May 2016
• Answer phone calls during office hours • Deliver exceptional customer service • Sales calls prior to game days • Promote season tickets • Work in the ticket booth on game days • Assign appropriate seats to patrons with accessibility needs • Redeem coupons or special deal tickets • Collect signatures from players list at Will Call • Manage cash drawer and ensure all funds are accounted for • Adhere to any game day special prices • Ensure prompt game time door opening
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Cape Fear Academy
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United States
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Education Administration Programs
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1 - 100 Employee
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Assistant Field Hockey Coach
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Aug 2013 - Oct 2015
• Assist the head coach with daily practices • Responsible for 20 players during practice hours and making sure they have appropriate transportation home • Execute, and lead drill, skill sets, and conditioning • Train goalkeepers for both Junior Varsity and Varsity teams • Organize daily practice sessions • Meet with the Athletic Director when requested • Fill out concussion forms for medical records when appropriate • Assist the head coach on bus rides supervising players • Create team unity • Create and execute skill sets for all players • Supervise on team overnights • Collaborate with the head coach on game plans and substitutions
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Education
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Northeastern University
Master's degree, Sport Leadership -
University of North Carolina at Wilmington
Bachelor of Arts (B.A.), Recreation, Sport Leadership and Tourism Management