Experience

ZD Wines

• Beverage Manufacturing
• 1 - 100 Employee

• Assistant Manager

  • Jul 2023 - Present



Kenwood Vineyards

• 1 - 100 Employee

• Assistant Manager

  • Jul 2019 - Jul 2023



Mumm Napa

• Wine & Spirits
• 1 - 100 Employee

• Tasting Room Supervisor

  • Nov 2016 - Jul 2019

• Hospitality and Sales Representative

  • Mar 2015 - Nov 2016

  • Assisted the Marketing team with email promotions, filing invoices, and training new employees• Executed market research of competitors in the Napa Valley. • Poured and described wines and winemaking techniques.• Provided guests with an outstanding and unique experience and anticipate guests’ needs.• Assisted supervisors in providing a safe and secure environment.• Stayed current on recent wine reviews, industry issues.• Assisted with hospitality special events and VIP tastings. • Developed ongoing relationships with guests to stimulate repeat visits and future sales.• Promoted and sold Mumm Wine club memberships, branded products and gift merchandise. • Conducted general and private guided tours• Participated in opening and closing duties, including cash handling and operations of the winery’s gift shop. Show less



Forestville Teen Clinic

• Social Media Marketing

  • Feb 2015 - Aug 2015

  • Strategically planned educational posts for target audience. • Monitored all postings. • Engaged with community partners on all social media platforms. • Tactically executed posts based on time, date and relevance. • Ensured that posts reflect most up-to-date and current social media trends. • Strategically planned educational posts for target audience. • Monitored all postings. • Engaged with community partners on all social media platforms. • Tactically executed posts based on time, date and relevance. • Ensured that posts reflect most up-to-date and current social media trends.



New York & Company

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2014 - Jan 2015

  • Greeted customers and determined their needs and wants • Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements • Provided advice to clients regarding particular products or services • Answered customers’ queries and concerns • Prepared sales contracts and accepted payment through cash, check and credit card • Assisted in display of merchandise • Quoted prices and discounts as well as, trade-in allowances, and delivery dates • Use persuasive sales techniques to increase credit applications • Consistently reach or exceed daily sales goals • Work one on one with customers to create a more personalized shopping experience • Use teamwork and excellent communication skills to ensure customers’ needs are met • Demonstrate flexibility by working in all areas of the store (inventory, register, merchandising, and customer service) Show less



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Cashier/ Sales Associate

  • Aug 2009 - Jan 2014

  • Greeted customers and determined their needs and wants • Discussed type, quality and number of merchandise required for purchase • Recommended merchandise based on individual requirements • Advised customers on utilization and care of merchandise • Provided advice to clients regarding particular products or services • Answered customers’ queries and concerns • Prepared sales contracts and accepted payment through cash, check and credit card • Assisted in display of merchandise Show less