Caroline Falcon
Head of HR Shared Services, Reward & Group Functions at EMIS Group plc- Claim this Profile
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Bio
Credentials
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Lean Accreditation Level 1A Awareness
LEAN COMPETENCY SERVICES LTDAug, 2016- Nov, 2024 -
Certificate in Personnel Practice
CIPDJul, 1998- Nov, 2024
Experience
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EMIS Group plc
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United Kingdom
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Wellness and Fitness Services
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100 - 200 Employee
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Head of HR Shared Services, Reward & Group Functions
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Jan 2021 - Present
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Head of HR Shared Services
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Apr 2019 - Present
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HR Consultant
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Dec 2018 - Mar 2019
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Virgin Media
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United Kingdom
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Telecommunications
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700 & Above Employee
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Commission & Payroll Governance Manager
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Nov 2017 - Nov 2018
Defining, developing and delivering the Employee Services Governance Strategy to ensure compliance and maximise cost effectiveness within the Employee Services operating model, whilst supporting the delivery of efficient and accurate end to end compensation and payments process for Virgin Media employees. Defining, developing and delivering the Employee Services Governance Strategy to ensure compliance and maximise cost effectiveness within the Employee Services operating model, whilst supporting the delivery of efficient and accurate end to end compensation and payments process for Virgin Media employees.
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TD Direct Investing (Europe)
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United Kingdom
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Financial Services
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1 - 100 Employee
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HR Shared Services Manager
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Apr 2012 - Jul 2017
Responsible for the HR Shared Services Team (and previously Payroll Team), managing the administration of employee life cycle events, data management, HR project management and HR process and procedure.Managing a team to deliver an efficient, quality service to the business and identifying opportunities to develop a service that drives process excellence and supports the HR strategy.• HR project management• HR systems • HR operational risk & Business Continuity• HR communications & intranet
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Capita Customer Management
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United Kingdom
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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HR Admin & Process Improvement Manager
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Nov 1999 - Mar 2012
Management of a the HR Administration function (UK & India).End to end management of administration of employee life cycle events, including onboarding, screening, benefits, annual pay reviewImplementation and continuous improvement of HR policies and processes.Outsourcing of HR Services to offshore team. Management of a the HR Administration function (UK & India).End to end management of administration of employee life cycle events, including onboarding, screening, benefits, annual pay reviewImplementation and continuous improvement of HR policies and processes.Outsourcing of HR Services to offshore team.
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Education
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Benton Park