Experience

LSC Marketing Group

• United States
• Advertising Services
• 1 - 100 Employee

• Account and Operations Manager

  • Nov 2010 - Present

  Responsible for the implementation of new client campaigns Work directly with clients to set campaign goals and objectives Troubleshoot operational issues and ensure that they are remedied in a timely manner Responsible for creating client invoices and ensuring all billing is accurate Daily monitoring of all client campaigns in order to ensure goals and objectives are met Recommend campaign changes and optimizations as needed to meet campaign goals and objectives Serve as day to day contact for company vendors Compile, complete and deliver necessary reporting to clients Show less



freelance

• Freelance Search Campaign Support

  • Nov 2009 - Dec 2013

  Pull reports in Google AdWords and reformat into client reporting templates Use Google keyword tools to provide keyword optimization recommendations Pull reports in Google AdWords and reformat into client reporting templates Use Google keyword tools to provide keyword optimization recommendations



CONTEXTWEB

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Campaign Manager

  • Apr 2010 - Oct 2010

  Responsible for the implementation of new advertiser campaigns in a timely manner Quality assurance of all ad tags, creative assets, and ultimate ad placements Documentation of all processes and procedures of ad operations team Exposure to a variety of different ad server technologies including DART, Atlas, and SpongeCell Experience with implementation and alteration of java script and iframe tags Daily monitoring of campaigns to ensure proper flighting Communicate with Account Managers in regards to campaign/client goals Complete daily campaign optimizations as communicated by account management team Communicate with Publisher Development Team to create and update publishers within server Experience with Accipiter and proprietary ad serving technology Communication & campaign coordination with team members throughout US offices and in India, Mexico, and London Show less



State Farm

• United States
• Insurance
• 700 & Above Employee

• Claims Processor

  • Jan 2008 - Oct 2009

  99% accuracy for claims processed, top 5% in North East Zone Selected to Electronic Claims System testing committee in order to test new computer processing system prior to rolling it out throughout the company Responsible for processing approximately $8.8MM in claims annually Applied knowledge of insurance policies and endorsements, state laws and regulations, and automotive repair methods to process claims to completion Fulfilled all applicable state licensing requirements Trained new employees on proper work flow and company policies and processes Mentored new employees in order to help acclimate to new work environment Handled incoming calls from policyholders, responded to concerns and inquiries, resolved problems and corrected any errors in the claims process Show less



4anagent.com

• Account Coordinator

  • Oct 2007 - Jan 2008

  Developed and maintained strong client relationships Owned client relationships and incremental revenue, including re-signing and up-selling clients Managed client membership expectations Acted as the primary point of contact for clients, escalated, tracked and resolved client issues Led client proposal and status meetings Oversaw and conducted membership sales including lead generation, cold calling, negotiating payment, and closing deal Met financial targets in order to ensure financial viability during startup period Show less



North Country Academy

• Head Teacher

  • Feb 2007 - Jan 2008

  Direct supervision of a team of 3 assistant teachers Responsible for classroom budget Completed weekly lesson plans Daily communication with parents about students' progress Direct supervision of a team of 3 assistant teachers Responsible for classroom budget Completed weekly lesson plans Daily communication with parents about students' progress



Wee Care at Labor, Inc

• Head Teacher

  • Oct 2005 - Feb 2007

  Direct supervision of a team of 3 assistant teachers Completed weekly lesson plans Daily communication with parents about students' progress Direct supervision of a team of 3 assistant teachers Completed weekly lesson plans Daily communication with parents about students' progress