Experience

Zuma

• United States
• Software Development
• 1 - 100 Employee

• Operations Specialist

  • May 2021 - Present

   Telco Account  Validate all the sales for the entire site  Do follow up to make sure that all the sales will be posted in before EOM  Send reports, findings and present it directly to the clients  Coach newly hires agents for sales  Telco Account  Validate all the sales for the entire site  Do follow up to make sure that all the sales will be posted in before EOM  Send reports, findings and present it directly to the clients  Coach newly hires agents for sales



VXI Global Solutions, LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Subject Matter Expert

  • Jun 2016 - Sep 2021

   Telco Account  Validate all the sales for the entire site  Do follow up to make sure that all the sales will be posted in before EOM  Send reports, findings and present it directly to the clients  Coach newly hires agents for sales  Telco Account  Validate all the sales for the entire site  Do follow up to make sure that all the sales will be posted in before EOM  Send reports, findings and present it directly to the clients  Coach newly hires agents for sales



iQor

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Accounts Receivable Analyst

  • Nov 2015 - Jun 2016

   Generate revenue for companies by ensuring that clients are properly billed for goods or services.  Call customers and ensure that the correct amounts are collected in a timely manner, verify and record transactions, resolve account discrepancies, and perform other tasks to secure client payments.  Process payments and payment arrangements  Process disconnections and re- activation of accounts  Generate revenue for companies by ensuring that clients are properly billed for goods or services.  Call customers and ensure that the correct amounts are collected in a timely manner, verify and record transactions, resolve account discrepancies, and perform other tasks to secure client payments.  Process payments and payment arrangements  Process disconnections and re- activation of accounts