Experience

UConn Recreation

• Customer Service Assistant

  • Nov 2019 - Present

  A 129,000 square foot facility offering activities that encourage a healthy lifestyle and promotes personal well-being. • Greet and communicate with guests via personal contact or telephone using strong people skills regarding recreation services and activities • Handle difficult, sensitive and escalated guest relations situations and provide solution driven resolutions • Process membership sales, and complete monetary transactions



YMCA Camp Ingersoll

• Boating Director

  • Jun 2020 - Aug 2020

  A 77-acre outdoor center with a community of caring people for youth development, healthy living, and social responsibility.• Designed, develop, and implemented various boating curriculums for children ages 3-14• Responsible for camper compliance of boating and water safety protocols• Instructed 500+ campers on boating techniques



YMCA Camp Ingersoll

• Youth Counselor

  • Jun 2017 - Aug 2019

  A 77-acre outdoor center with a community of caring people for youth development, healthy living, and social responsibility.• Designed, planned, and implemented various summer projects, field trips, and road events for children ages 6-14• Communicated with parents regarding program policies and periodic updates of their child• Led classes in swimming, arts and crafts, team-building, and social media, while leading junior counselors • Maintained a strong and effective working… A 77-acre outdoor center with a community of caring people for youth development, healthy living, and social responsibility.• Designed, planned, and implemented various summer projects, field trips, and road events for children ages 6-14• Communicated with parents regarding program policies and periodic updates of their child• Led classes in swimming, arts and crafts, team-building, and social media, while leading junior counselors • Maintained a strong and effective working relationship with a pool of 150 counselors Show more Show less



Connecticut Repertory Theatre

• Assistant Stage Manager

  • Sep 2018 - Dec 2018

  The producing arm of UConn’s Department of Dramatic Arts and cultural center for Connecticut and New England. • Aided the stage manager, the producer, and the director, in fulfilling production-related responsibilities including setting props, organizing costumes by scene, and managing actors backstage during show production• Recorded detailed notes to guide actors with precise and accurate stage directions• Accountable to all cast members for resolving production issues as they… The producing arm of UConn’s Department of Dramatic Arts and cultural center for Connecticut and New England. • Aided the stage manager, the producer, and the director, in fulfilling production-related responsibilities including setting props, organizing costumes by scene, and managing actors backstage during show production• Recorded detailed notes to guide actors with precise and accurate stage directions• Accountable to all cast members for resolving production issues as they arose Show more Show less



LOCO PERRO

• Wait Staff

  • Mar 2016 - Aug 2018

  Local, family-run Mexican restaurant serving the community with the best meals and service. • Managed customer satisfaction and fostered return-customer activity; responded to customer requests • Promoted and maintained a comfortable, and welcoming dining atmosphere through professionalism, hard work ethic, energy, and a positive attitude