Spa Operations Manager

• Feb 2023 - Present

Director of Membership

• Jun 2020 - Feb 2023

Director of Marketing & Brand Growth

• Jun 2019 - Jun 2020

Senior Director of Membership

• Feb 2016 - Jun 2019

The University Club atop Symphony Towers is a private Business and Social Club with a 100 year history in San Diego. We are thrilled to have REINVENTED the Club with both an expansion and renovation of the clubhouse in 2010. The Clubhouse is located at the penthouse of Symphony Towers and provides breathtaking views with the perfect ambiance for elegant business and social gatherings. Now complete, members enjoy the casual bar/lounge, media room with a 103in flat screen, office away from office… Show more The University Club atop Symphony Towers is a private Business and Social Club with a 100 year history in San Diego. We are thrilled to have REINVENTED the Club with both an expansion and renovation of the clubhouse in 2010. The Clubhouse is located at the penthouse of Symphony Towers and provides breathtaking views with the perfect ambiance for elegant business and social gatherings. Now complete, members enjoy the casual bar/lounge, media room with a 103in flat screen, office away from office space, expanded calendar etc. Our membership roster reflects the most esteemed and recognized individuals in their respective fields. When you become our Member, you will enjoy the camaraderie and networking that has become the hallmark of our Club. Throughout the month, Members are offered a variety of social events, which are great ways to entertain clients, family and friends. Everything from Executive Women's events, to Cooking Class with our Executive Chef, Wine Tastings, Distinguished Speakers Series, Hiking Adventures, Etc. Private conference rooms are available to conduct business meetings and presentations, or host your family and friends for parties and celebrations.

Member Relations Director

• Oct 2014 - Feb 2016

Event Coordination for Approximately 40 Events per Month / Club Communications (ie. Email Blasts, Social Media, Collateral) / Active on 14 Social Committees / New Member Onboarding / Membership Sales / Membership Resigns / Supervise 4 Front Desk Employees / Active on Executive Team

Chair: Chocolate & Vino 2015

• 2014 - 2015

Social Media & Marketing Coordinator

• Jan 2014 - Oct 2014

The Social Media & Marketing Coordinator works directly with the General Manager and Department Heads in ensuring timely and appropriate communication utilizing tools that assist in the delivery of the benefits and services promised at time of Member enrollment. Essential Functions include but not limited to: - Work with Department heads to identify, complete and implement one unified annual Club calendar of Member Events in alignment with the needs and desires of Members and… Show more The Social Media & Marketing Coordinator works directly with the General Manager and Department Heads in ensuring timely and appropriate communication utilizing tools that assist in the delivery of the benefits and services promised at time of Member enrollment. Essential Functions include but not limited to: - Work with Department heads to identify, complete and implement one unified annual Club calendar of Member Events in alignment with the needs and desires of Members and guests. This calendar is updated quarterly and monthly. These Member Events drive usage and retention. - Responsible for Member communication such as Weekly E-Blasts, Website Updates, Monthly Newsletters, Statement stuffers, digital displays, 3D displays, fliers, cart signs, posters, letters & postcards sent to Members and any other Member communication tool. - Partner with Membership Director on New Member Orientations, Mixers and Breakfasts. This also includes providing Members with a personalized and consistent introduction to the Club, its' Members, Employee Partners, Member Events, products, business and social programming/services. - Act as a liaison between Club within the Club groups and the Club. - Work with the Club's Food & Beverage Department to create event files for Member Events, Traditions and other Promotions. - Act as an extension of Member Relations, Membership and Private Event Departments in obtaining prospective Member Referrals. - Graphic Design for Private Events Menus, Signage & Invitations - Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed. - Be knowledgeable of the following but not limited to: - Club Hours of Operations, Services, Amenities, Technology & Business Features - Guest Policies - Basic Membership & Private Event Information - Club Menus, Dress Code & Ambiance - Website Access Show less The Social Media & Marketing Coordinator works directly with the General Manager and Department Heads in ensuring timely and appropriate communication utilizing tools that assist in the delivery of the benefits and services promised at time of Member enrollment. Essential Functions include but not limited to: - Work with Department heads to identify, complete and implement one unified annual Club calendar of Member Events in alignment with the needs and desires of Members and… Show more The Social Media & Marketing Coordinator works directly with the General Manager and Department Heads in ensuring timely and appropriate communication utilizing tools that assist in the delivery of the benefits and services promised at time of Member enrollment. Essential Functions include but not limited to: - Work with Department heads to identify, complete and implement one unified annual Club calendar of Member Events in alignment with the needs and desires of Members and guests. This calendar is updated quarterly and monthly. These Member Events drive usage and retention. - Responsible for Member communication such as Weekly E-Blasts, Website Updates, Monthly Newsletters, Statement stuffers, digital displays, 3D displays, fliers, cart signs, posters, letters & postcards sent to Members and any other Member communication tool. - Partner with Membership Director on New Member Orientations, Mixers and Breakfasts. This also includes providing Members with a personalized and consistent introduction to the Club, its' Members, Employee Partners, Member Events, products, business and social programming/services. - Act as a liaison between Club within the Club groups and the Club. - Work with the Club's Food & Beverage Department to create event files for Member Events, Traditions and other Promotions. - Act as an extension of Member Relations, Membership and Private Event Departments in obtaining prospective Member Referrals. - Graphic Design for Private Events Menus, Signage & Invitations - Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed. - Be knowledgeable of the following but not limited to: - Club Hours of Operations, Services, Amenities, Technology & Business Features - Guest Policies - Basic Membership & Private Event Information - Club Menus, Dress Code & Ambiance - Website Access Show less

Personal Assistant to Owner of Charger Football Team

• Dec 2006 - Feb 2013

Personal Errands, Bookkeeping Personal Errands, Bookkeeping

Office Administrative Assistant

• Nov 2011 - Jan 2013

Social Media, Bookkeeping, Excel, Assisted in Marketing, Human Resources, occasional Office Manager duties Social Media, Bookkeeping, Excel, Assisted in Marketing, Human Resources, occasional Office Manager duties