Experience

C Pacific Foods

• United States
• Wholesale Import and Export
• 1 - 100 Employee

• import purchaser

  • Jun 2020 - Present

• HR Manager

  • Sep 2016 - Present

• Purchaser

  • Apr 2012 - Present



DSG Insurance Services, Inc

• Customer Services Representative

  • Nov 2010 - Apr 2012

  Handle customer inquires, billing questions and payment service requests. Manage a high-volume workload within a deadline-driven environment. - Provided detailed renewal letters to customers with other carriers quotation to provide the customer with the best possible option for them. - Made services calls for clients to waive late fee charges or installment fees. - Provided commercial line and personal lines insurance proposals to potential clients. - Resolved clients inquire about Medical and Dental Insurance. - Send out documents in a timely and manner, meeting deadlines.



Pomona Valley Hospital Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Sep 2009 - Aug 2010

  Processed paperwork for adding dependents to insurance plans. Assisted with processing "Leave of Absence" paperwork to the Lawson system and sent out said letters to Associates. -Prepared guest list for a 345-person event efficiently by making the list easily understandable. -Assisted with preparing files for 403B retirement audit by collecting missing documents for each file ahead of schedule. -Assisted with monthly file audits for the Joint Commission for the hospital to meet the performance standards of keeping the updated license. -Helped prepare the Benefits Fair by following a schedule to make preparation for the event more efficient.



ACI Institute

• Administrative Assistant

  • Sep 2007 - Sep 2009

  Reported information, analyzed documents and helped evaluate employee performance with the Director. Frequently used Mandarin to communicate with clients. Demonstrated ability to work in a fast paced environment. -Solved the complication of teachers’ tardiness by combining two classes to one, so student will still benefit from an equally qualified teacher.-First to learn a new program to score ACT scantron and taught the other employees on how to use the program.-Helped the director set up the material, roll call, and the agenda for a new class for the summer program.

• General Math Tutor

  • Sep 2007 - Jun 2008

  Developed leadership in a classroom environment by educating a class of 4 to 6 students. Organized time management by developing a lesson plan for each day. -Developed different math games for the students which allowed them to have fun while learning the material.-Developed a reward sheet called the Sticker Chart to motivate the students to listen to the lecture and pass the tests, resulting in a 15% increase in tests grades.