Caroline BUTERY

Directrice des opérations at AGENA3000
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Contact Information
us****@****om
(386) 825-5501
Location
Bouguenais, Pays de la Loire, France, FR
Languages
  • fra Native or bilingual proficiency
  • Anglais Professional working proficiency
Skills

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Credentials

  • ITIL Foundation Certificate in IT Service Management
    EXIN your ICT competence partner

Experience

  • AGENA3000
    • France
    • Software Development
    • 100 - 200 Employee
    • Directrice des opérations
      • Jan 2022 - Present

    • Directrice Service Client
      • May 2020 - Jan 2022

  • TIBCO
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Directeur de projet et de BU
      • May 2007 - Dec 2018

      DIRECTRICE SUPPORT&BUSINESS ⇨ resp SI, Call Center et supervision RESPONSABLE Relation client ⇨ CA 2016: 30 M€/an, 20 CDPs, pilotage CODIR clients REQPONSABLE Business Unit ⇨ CA 2013: 7 M€/an, REX 20% DIRECTRICE SUPPORT&BUSINESS ⇨ resp SI, Call Center et supervision RESPONSABLE Relation client ⇨ CA 2016: 30 M€/an, 20 CDPs, pilotage CODIR clients REQPONSABLE Business Unit ⇨ CA 2013: 7 M€/an, REX 20%

  • Ericsson
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Chef de projet senior
      • Sep 1995 - Apr 2007

       Chef de projets Internationaux  Solution Manager Avant-vente  Expert Fonctionnel Activités: Développement, Intégration&Tests Clients : FT, Bouygues, Orange, 9télécoms, Seris,  Chef de projets Internationaux  Solution Manager Avant-vente  Expert Fonctionnel Activités: Développement, Intégration&Tests Clients : FT, Bouygues, Orange, 9télécoms, Seris,

Education

  • Ecole supérieure d'Electronique de l'Ouest-ESEO ANGERS
    Ingénieur, Electronique et Informatique
    1992 - 1995
  • Lycée Janson de Sailly
    Classes préparatoires aux Grandes Écoles Math Spé
    1990 - 1992

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