Experience

Maternity leave

• Financial Services
• 300 - 400 Employee

• Maternity leave

  • Sep 2019 - Present



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• HR Global Learning Lead (integration)

  • Aug 2014 - Present

  Norwich, United Kingdom Creating an enhanced learning experience for all employees globally that allows them to deliver on their job expectations and develop personally to their potential through: - analysis of the current environment to develop a business case outlining significant transformation of the learning environment over a 3 year period to improve the learner experience; - development of a learning strategy covering a broad spectrum of goals to improve engagement with learning e.g. adoption of a… Show more Creating an enhanced learning experience for all employees globally that allows them to deliver on their job expectations and develop personally to their potential through: - analysis of the current environment to develop a business case outlining significant transformation of the learning environment over a 3 year period to improve the learner experience; - development of a learning strategy covering a broad spectrum of goals to improve engagement with learning e.g. adoption of a global learning management system, implementing a single learning brand, consolidating and scaling curricular, improving standards, tools and processes, enhancing capability of learning professionals, investing in digital learning and responding to the world of hyper connectivity, governing global learning resources, scaling the managed service approach; - launch and facilitation of a community of practice of learning professionals across the global business to share ideas and collaborate in the learning arena.

• HR Consultant - Culture Lead

  • Oct 2013 - Jul 2014

  Norwich, United Kingdom - development of a business case for significant investment in a 3 year global cultural transformation programme which released a refreshed strategic narrative, a new purpose, a set of values and behaviours and four areas of strategic focus. - programme management of the translations approach for immersing and engaging all leaders and employees in this strategic narrative through a combination of workshops; communications and personal experience - embedding of Aviva’s values and… Show more - development of a business case for significant investment in a 3 year global cultural transformation programme which released a refreshed strategic narrative, a new purpose, a set of values and behaviours and four areas of strategic focus. - programme management of the translations approach for immersing and engaging all leaders and employees in this strategic narrative through a combination of workshops; communications and personal experience - embedding of Aviva’s values and behaviours into everyday processes, policies and practices to not only reinforce the ‘words, signals and symbols’ but to ensure that they consistently show up and touch employees in their business as usual activities.

• HR Organisational Development & Capability Consultant

  • Mar 2011 - Sep 2013

  Norwich, United Kingdom - application of strategic theory, external best practice and consultancy to develop a global focused capability approach appropriate for the needs of the business, aligning to HR strategy, architecture and initiatives; - development of a phased approach to deliver organisational and individual capabilities aligned to the future state organisation, including facilitating a phased workshop approach to defining the Technical capability requirements; - development of a core set of… Show more - application of strategic theory, external best practice and consultancy to develop a global focused capability approach appropriate for the needs of the business, aligning to HR strategy, architecture and initiatives; - development of a phased approach to deliver organisational and individual capabilities aligned to the future state organisation, including facilitating a phased workshop approach to defining the Technical capability requirements; - development of a core set of non-technical capabilities to be used across the organisation to compliment the technical capabilities; - creation of and review of education material for HR Business Partners, HR Consultants, People Managers and Employees to aid local implementation.

• People Performance & Planning Consultant

  • Apr 2008 - Mar 2011

  Working with HR Business Partners to provide consultancy and support to various Business teams (UK General Insurance IT and Change, IT Shared Services, UK Commercial Shared Services) under an Organisational Development remit. This involved: - undertaking a diagnostic investigation to assess, within a tight timeframe, the current function capability, following a substantial change programme which involved a 40% reduction in human resource through an outsource arrangement; -… Show more Working with HR Business Partners to provide consultancy and support to various Business teams (UK General Insurance IT and Change, IT Shared Services, UK Commercial Shared Services) under an Organisational Development remit. This involved: - undertaking a diagnostic investigation to assess, within a tight timeframe, the current function capability, following a substantial change programme which involved a 40% reduction in human resource through an outsource arrangement; - application of strategic theory and consultancy to develop a business focused people strategy appropriate for the needs, aligning to HR strategy and initiatives. This was translated into a plan of activity, with clear deliverables and targets; - development of a phased approach to deliver organisational and individual capabilities aligned to the future state organisation, including facilitating a workshop approach for senior leaders to define the capability framework; - producing analysis and reporting of capability gaps within functions, using charts, heatmaps, etc, providing insight to leaderships teams enabling appropriate development planning to be undertaken; - developing a reference guide suggesting appropriate learning interventions aligned to organisation’s strategy of learning through ‘on the job’ , coaching and formal instruction enabling managers and individuals to create development plans to close capability gaps in accordance with Company strategy; - facilitating the rationalisation and update of role profiles, including the update / inclusion of capabilities and recommended learning; - building a central repository for the storage and access for all functional role profiles, capabilities and recommended learning.

• HR Consultant Secondment (UK Harmonisation - Change & Communications Workstream),

  • Jul 2010 - Oct 2010

  Norwich, United Kingdom - development of Business unit impact analysis reports for Senior Leaders, bringing together insight on benefits and financial impacts; - creation of education material for HR Business Partners, People Managers and Employees to bring the implementation to life in a way that managed both the individual change journey and enabled them to lead their teams; - facilitation of workshops and coaching managers to equip them to carry out 1:1 conversations with team members ensuring their ability… Show more - development of Business unit impact analysis reports for Senior Leaders, bringing together insight on benefits and financial impacts; - creation of education material for HR Business Partners, People Managers and Employees to bring the implementation to life in a way that managed both the individual change journey and enabled them to lead their teams; - facilitation of workshops and coaching managers to equip them to carry out 1:1 conversations with team members ensuring their ability to confidently communicate messages and respond to difficult reactions; - planning the implementation approach for the UK Commercial function.



Aviva

• United Kingdom
• Financial Services
• 700 & Above Employee

• Performance Measurement Manager/Consultant

  • Oct 2004 - Apr 2008

  Norwich/ London This involved: - being renown as a lateral thinker and subject specialist across the Aviva IT Performance Measurement arena; - utilising consultancy, presentation and facilitation skills to all levels of the IT organisation to gain support for and introduce substantial improvements to the Performance Measurement system, aligning it to the strategy; - development of a Performance Measurement Framework for the Global Technology Council (CIOs across Aviva), including strategic alignment,… Show more This involved: - being renown as a lateral thinker and subject specialist across the Aviva IT Performance Measurement arena; - utilising consultancy, presentation and facilitation skills to all levels of the IT organisation to gain support for and introduce substantial improvements to the Performance Measurement system, aligning it to the strategy; - development of a Performance Measurement Framework for the Global Technology Council (CIOs across Aviva), including strategic alignment, objective development, cascading down the organisation, assigning measures, measure definition, reporting and trend analysis to predict future trends); - building a strong network of alliances across organizational boundaries for knowledge sharing and collaboration e.g. with teams in UK IT, Aviva Canada and Aviva Poland; - training, mentoring and guiding employees in Performance Measurement, including writing a Performance Measurement education programme for Team Managers and providing teams with the relevant tools and techniques required to measure performance; - utilising desktop skills to create scorecards, write reports and presentations, graphs and charts, to write, record, edit and run macros); - managing a team and creating a flexible resource for the development and production of quality scorecards. Show less



Beeston

• Mathematics and Physical Education Teacher

  • 2001 - 2005

  1995 – 2001 - Work experience and placements in 7 schools throughout Norfolk, Suffolk, Cambridgeshire and Hertfordshire. 2001 to 2002 - Beeston Hall Preparatory School. 2002 to 2005 - Private tutoring in mathematics - diversity/differentiation – adapting lessons to children’s needs, dealing with a range of abilities whilst keeping them motivated, recognising what each child has to contribute and getting the best out of them, recognising strengths and building on them, whilst… Show more 1995 – 2001 - Work experience and placements in 7 schools throughout Norfolk, Suffolk, Cambridgeshire and Hertfordshire. 2001 to 2002 - Beeston Hall Preparatory School. 2002 to 2005 - Private tutoring in mathematics - diversity/differentiation – adapting lessons to children’s needs, dealing with a range of abilities whilst keeping them motivated, recognising what each child has to contribute and getting the best out of them, recognising strengths and building on them, whilst not making them feel inadequate or inferior; - presenting – using a number of approaches to teach and convey a clear message. Sensitive to individual circumstances, whilst communicating expectations of work and behaviour from outset; - leadership – helping children to decide the correct path for them, both academically and personally. Acting as a role model through consistently applying firm but fair tactics; - influencing – honest and open discussion with parents, approaching more difficult parents with diplomacy and tact. Building rapport with children, parents, staff and teachers; - work planning - Long term: yearly scheme of work for each year group (co-coordinating subjects, evaluating and implementing appropriate teaching techniques for the audience), Medium term: termly content to be covered and required lesson plans, Short term: daily adaptation to meet changing demands/ circumstances; - analysing & evaluating - the success of learning objectives, teaching techniques and activities, analysing verbal and written work, providing constructive feedback. Show less