Caroline Baldwin
Client Services Coordinator at Altius Sports Partners- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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Altius Sports Partners
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Spectator Sports
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1 - 100 Employee
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Client Services Coordinator
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Apr 2022 - Present
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Spotlight | Analyst Relations
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United States
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Business Consulting and Services
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100 - 200 Employee
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Client Partner
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Jan 2019 - Apr 2022
Spotlight is an analyst relations firm committed to helping technology and services companies create productive relationships with influential and knowledgeable industry analysts. Our team of experienced AR pros provides strategic and operational AR support to companies from the Fortune 500 to startups. Using our proprietary platform Spotlight Oz, we help our clients and customers use analyst insights to build better analyst relationships, improve their products and services, and ultimately be recommended more often.Client Partner Responsibilities: - Serves as the primary point of contact for 50+ stakeholders across client accounts to maintain and grow trusted relationships. - Develops, implements, and manages program goals in a scalable and professional manner while consistently adapting to meet client needs to achieve their goals. - Analyzes and draws insights from client data to highlight program success and identify opportunities for program improvement. - Collaborates with internal teams to develop and implement actionable strategies for the continued growth of the client relationship. - Trains and educates client SMEs on analyst relations and how to best work with industry analysts. - Mentors and trains new client partners to ensure value-based delivery.
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University of North Carolina at Chapel Hill
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United States
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Higher Education
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700 & Above Employee
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Student Athlete
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Aug 2014 - May 2018
- Balanced 20+ hours of training and competition with a rigorous course load. - Honored as a 12x All-American, and Gold Medalist at the 2017 World University Games. - Elected by teammates to serve as captain of the 2016-2017, and 2017-1018 team.- Named a Tar Heel Leader of Distinction at the conclusion of my career. - Balanced 20+ hours of training and competition with a rigorous course load. - Honored as a 12x All-American, and Gold Medalist at the 2017 World University Games. - Elected by teammates to serve as captain of the 2016-2017, and 2017-1018 team.- Named a Tar Heel Leader of Distinction at the conclusion of my career.
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The Rams Club
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United States
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Fundraising
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1 - 100 Employee
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Scholarship and Legacy Gifts Intern
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Aug 2017 - Dec 2017
- Collaborated with 40 internal stakeholders to plan the bi-annual Scholar-Athlete Donor Dinner. - Partnered with the social and creative teams to share recent student-athlete success with donors. - Collaborated with 40 internal stakeholders to plan the bi-annual Scholar-Athlete Donor Dinner. - Partnered with the social and creative teams to share recent student-athlete success with donors.
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Education
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University of North Carolina at Chapel Hill
Bachelor’s Degree, Sports Administration -
The University of Kansas
Master's, Sports Management