Caroline Gosch
Customer Success Manager at flexperto GmbH- Claim this Profile
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Deutsch Native or bilingual proficiency
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Englisch Professional working proficiency
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Französisch Elementary proficiency
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Vietnamesisch Elementary proficiency
Topline Score
Bio
Credentials
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Core Strength SDI 2.0: HUB
Core StrengthsDec, 2019- Nov, 2024 -
GMAT
Graduate Management Admission Council™ (GMAC™)May, 2018- Nov, 2024 -
IELTS (C1)
IELTS OfficialJun, 2016- Nov, 2024
Experience
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Flexperto
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Germany
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Internet Publishing
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1 - 100 Employee
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Customer Success Manager
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Jan 2021 - Present
flexperto helps companies to digitize their 1-1 sales and services without losing the personal contact to their clients. The company, funded inter alia by Deutsche Telekom, offers the leading enterprise-grade omnichannel customer communication platform.Thanks to flexperto sales reps can schedule appointments, clarify questions via video chat, view documents together, sign contracts or say hi to customers over Whatsapp or Facebook Messenger. flexperto helps companies to digitize their 1-1 sales and services without losing the personal contact to their clients. The company, funded inter alia by Deutsche Telekom, offers the leading enterprise-grade omnichannel customer communication platform.Thanks to flexperto sales reps can schedule appointments, clarify questions via video chat, view documents together, sign contracts or say hi to customers over Whatsapp or Facebook Messenger.
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SAP
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Germany
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Software Development
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700 & Above Employee
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Working Student | Field Transformation & Readiness | SAP Sales Academy
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Sep 2019 - Dec 2020
The SAP Sales Academy was founded with a mission to bring in high potential early talent and train and develop them to be the next generation sales force at SAP. The core focus is to increase sales productivity and business impact by creating an optimal field experience for our associates to accelerate their development in sales, both during and after the Academy program.- Program reporting including the collection and analysis of performance data- Project work (e.g. development concepts, support for peer 2 peer learning)- Support in recruiting activities- Additional Project: Process analysis of end-to-end marketing funding process
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BASF
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Germany
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Chemical Manufacturing
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700 & Above Employee
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Working Student | Corporate Citizenship, Social Projects & Sport
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Jul 2018 - Jul 2019
- Project work "Projektwettbewerb Gemeinsam Neues schaffen"- Website maintenance- Reporting and project evaluation in cooperation with the University of Mannheim- Assistance at BASF Stiftung - Project work "Projektwettbewerb Gemeinsam Neues schaffen"- Website maintenance- Reporting and project evaluation in cooperation with the University of Mannheim- Assistance at BASF Stiftung
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BASF
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Germany
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Chemical Manufacturing
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700 & Above Employee
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Intern | Corporate Citizenship, Social Projects & Sport
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Jan 2018 - Mar 2018
- Support for project competition "Gemeinsam Neues schaffen" - Support for project competition "Gemeinsam Neues schaffen"
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Mister Trip
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Germany
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Travel Arrangements
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1 - 100 Employee
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Intern | Social Media-Marketing
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Jul 2017 - Dec 2017
- Market and competition analysis - Development and implementation of a social media strategy for "Mister Trip" on Instagram- Planning and support for job fair presence at "Jobunication" in Heidelberg- Content creation for Mister Trip website - Market and competition analysis - Development and implementation of a social media strategy for "Mister Trip" on Instagram- Planning and support for job fair presence at "Jobunication" in Heidelberg- Content creation for Mister Trip website
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Education
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2018 - 2020
Universität Mannheim
Master of Science - MS, Management -
2014 - 2018
Universität Mannheim
Bachelor of Arts - BA, Kultur und Wirtschaft: Geschichte, Kernfach: BWL -
2016 - 2017
嶺南大學
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