Caroline W.

Annual Giving and Family Relations Coordinator at The Bishop's School
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Bio

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Credentials

  • Raiser's Edge Fundamentals
    Blackbaud
    May, 2022
    - Oct, 2024

Experience

  • The Bishop's School
    • United States
    • Primary and Secondary Education
    • 100 - 200 Employee
    • Annual Giving and Family Relations Coordinator
      • Feb 2022 - Present

      •Serve as point of contact for 800+ donors, managing inquiries and triaging issues regarding annual giving and general advancement needs. •Enhanced the annual giving program by 50% in the 22-23 school year by implementing a new online software to simplify the donor experience and increase donor engagement. •Customized giving forms by segmenting forms for different campaigns and constituencies to target their specific needs, helping reduce friction and increase the programs donor conversion rate. •Spearheaded the effort to target younger alumni and constituencies by introducing mobile wallets as a payment option (Paypal, Venmo, ApplePay), resulting in 47.84% of total gifts made this year. •Oversee and manage the implementation, adoption, and ongoing success of giving software (GiveCampus) and auction software (OneCause) •Worked with Customer Success, IT, Department heads to identify critical data, map critical user journey, and dependencies to roll out training to 80+ users for new software. •Manage vendor contracts and payments, processing cash donations, reconciling financial records, and generating weekly fundraising reports. Show less

  • The Walker School
    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Development Associate
      • Jul 2021 - Feb 2022

      •Managed 1000+ constituent records, processed all donor and gift information, tracked donation activity from various channels, and managed the tribute and matching gift programs to ensure donor satisfaction. •Maintained the integrity of the CRM database (Raiser’s Edge) by consistently entering gifts accurately and within a day of receipt, while also updating donor records to ensure an up-to-date database. •Improved the donor experience by providing accurate and timely gift acknowledgment letters, ensuring donors received prompt and personalized recognition for their contributions within 2 days of donation. Show less

  • A5 Volleyball Club
    • Alpharetta, Georgia, United States
    • Volleyball Coach
      • May 2016 - Feb 2022

      • Communicated effectively to groups (300+) about the importance of different mindsets and techniques • Responsible for teaching skills and techniques by providing encouragement and constructive feedback • Organized and designed the lesson plans for small group instruction to maximize experience • Communicated effectively to groups (300+) about the importance of different mindsets and techniques • Responsible for teaching skills and techniques by providing encouragement and constructive feedback • Organized and designed the lesson plans for small group instruction to maximize experience

  • Durham University
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • Volleyball Board of Executives
      • May 2020 - Apr 2021

      • Provided international recruiting support and assisted with administration communication • Plan and organize the transportation and accommodation for team travel throughout England during the coronavirus • Provided international recruiting support and assisted with administration communication • Plan and organize the transportation and accommodation for team travel throughout England during the coronavirus

  • University of Illinois Urbana-Champaign
    • United States
    • Higher Education
    • 700 & Above Employee
    • Women's Varsity Volleyb
      • Jun 2016 - Dec 2019

      • Balanced 40+ hour work week athletic schedule with a challenging academic curriculum• Executed and adapted game-plan strategies in high-pressure environments

    • Volleyball Camp Coach
      • Jun 2016 - Jul 2019

      • Taught youth the importance of sportsmanship, teamwork, and commitment

  • Urbana Country Club
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Sales Floor Team Member
      • May 2017 - Sep 2017

      • Scheduled tee times and cataloged merchandise inventory • Provided excellent customer service • Scheduled tee times and cataloged merchandise inventory • Provided excellent customer service

Education

  • Durham University
    Master of Science - MS, Developmental Psychopathology
    2020 - 2021
  • University of Illinois at Urbana-Champaign
    Bachelor of Science - BS, Kinesiology
    2016 - 2020
  • The Westminster Schools
    High School Diploma
    2012 - 2016

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