Carolina Louro

Client eXperience Specialist at ISQe
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Contact Information
Location
Lisbon Metropolitan Area, PT
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency

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Credentials

  • Project Management and Impactful Apps
    CDI Portugal
    Mar, 2022
    - Sep, 2024
  • RGPD para Cidadãos Atentos
    NAU
    Jan, 2021
    - Sep, 2024
  • Journey Mapping: Case Study in Action
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • People Analytics
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Data-Driven Learning Design
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • C1 Advanced
    Cambridge Assessment English
    Jan, 2015
    - Sep, 2024

Experience

    • Portugal
    • Software Development
    • 1 - 100 Employee
    • Client eXperience Specialist
      • Feb 2022 - Present

      - Saas Consultant - Saas Consultant

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Learning & Development Trainee
      • Feb 2021 - Feb 2022

      - Hosted a 3-day onboarding fully remote every month; - Coordinated trainings and staff qualifications using LMS platforms; - Developed high quality and interactive e-learnings using several online tools such as MS Power Point, Articulate 360 and Easy Generator; - Collaboration in a global learning transformation project . - Hosted a 3-day onboarding fully remote every month; - Coordinated trainings and staff qualifications using LMS platforms; - Developed high quality and interactive e-learnings using several online tools such as MS Power Point, Articulate 360 and Easy Generator; - Collaboration in a global learning transformation project .

    • Portugal
    • Education Management
    • 1 - 100 Employee
    • Human Resources Trainee
      • Sep 2019 - May 2020

      Academic Internship Collaboration in international projects aiming at knowledge development in Europe, across all levels of education and training - Management and content creation for classroom training and e-learnings; - Development of training approaches and tools; - Facilitation of a training program for 3 months; - Construction of training manuals; - Adaptation of contents and metrics of training materials; - Development of project proposals; Academic Internship Collaboration in international projects aiming at knowledge development in Europe, across all levels of education and training - Management and content creation for classroom training and e-learnings; - Development of training approaches and tools; - Facilitation of a training program for 3 months; - Construction of training manuals; - Adaptation of contents and metrics of training materials; - Development of project proposals;

Education

  • Faculdade de Psicologia da Universidade de Lisboa
    MSc in Work, Organizational and HR Psychology, Psychology
    2015 - 2020
  • Maastricht University
    Erasmus, Psychology and Neurosciences
    2018 - 2018

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